I spent three nights here last week for a work event. From start to finish there was so much wrong with this place. First, the parking lot. I don't know who designed this hotel and its parking, but my guess is they failed their space planning courses in college. I had to park essentially behind the building and carry my luggage far further than I have at any other hotel I've stayed in over the last few years. You'd think with such a strange set-up there might at least be a sidewalk circling the hotel, but you'd be wrong. Check in was easy, which was lively. That's when I saw the layout of the rooms. They're all overlooking a central courtyard area where people congregate for breakfast & happy hour. They also have big windows overlooking this area. Being on the 2nd floor I was afforded very little privacy and noise travels up. Now, this hotel obviously caters to travelers and business folks. It has many conference rooms available. To milk this set of traveler, Internet access is $9.95/day PER DEVICE. Also, the TV in my room was ancient & non of the channels came through crisply. If I wanted to I could have paid to watch the previous night's episode of The Voice for $4.99. But back to the room. I slept well enough, if not necessarily warm enough. If there was an extra blanket in the room I could not find it. Speaking of not finding things ... The next morning after showering I found 4 washcloths and 2 hand towels but no towel for drying one's body. And the blow dryer kept cutting out on me. It only worked if I sat on my knees on the bathroom floor and didn't hold it above my head. Leaving my room I requested both towels and a new blow dryer. I spent the day in one of the conference rooms closest to the restroom and whatever chemicals and air freshened they use in there was definitely impacting my allergies. Alas, this was the cleanest part of the hotel that I'd seen. I was willing to laugh off all of this as the follies of business travel when I pulled back my covers to get into bed and saw a blood stain the size of two quarters! I called down to the front desk immediately for someone to take care of this. I felt gross after seeing that so I decided to shower. The shower head was one of those adjustable massage varieties so I want to turn it. It fell off when I touched it. So, so much was wrong with this room. The admin handling the details of the company event was able to get a one-night refund from the hotel, with them apologizing for the state of the room. Strangely no one offered to move me to a cleaner room at any point. As long as my company chooses to do meetings there ill probably have to stay again. But I'm pretty sure I won't like it.
- Official Description (provided by the hotel):
- The impressive Embassy Suites Portland Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Evening Reception featuring complimentary drinks and light snacks. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children's Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers and is equipped with over 24,000 square feet of meeting and event space to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The 100% non-smoking, all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. ... more less
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- Also Known As:
- Embassy Suites Hotel Portland
- Embassy Suites Tigard
- Tigard Embassy Suites