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“New, Friendly staff”

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Fairfield Inn & Suites The Dalles
Ranked #1 of 9 Hotels in The Dalles
Certificate of Excellence
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“New, Friendly staff”
Reviewed July 13, 2014

First time in The Dalles so it was nice to have such friendly staff willing to provide advice and information on the area. This is a brand new hotel has been open less than a week. The room was comfortable and clean. Will stay again if/when we return to the area. Thank you for a wonderful stay!

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  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dtaperfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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    74
    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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English first
Bend, Oregon
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 12, 2014

We recently stayed a night here and though a NEW hotel would be really nice. Great lobby and breakfast, besides that, nothing. The other review stated a nice patio out back, but did not mention that the view is homes right across the street. This hotel is in a residential neighborhood and there are NO views of anything except people's front door windows. The lobby does recommend the Cousin's restaurant, that is because the the owner of this hotel is the owner of that restaurant! Not hard to find that out. The pool is saline, but it is extremely small and the walls are glass where people just stand and stare at you. There are MANY great restaurants in town, don't settle for heavy food here. Nice looking hotel, but not great ammenities and horrlble location.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank salestraveler2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escape L, General Manager at Fairfield Inn & Suites The Dalles, responded to this review, July 16, 2014
We are very disappointed to hear that you didn’t enjoy your stay with us. As you mentioned, we are a brand new hotel and we chose the location because we feel it offers both the peacefulness of a residential neighborhood with the convenience to the highway and downtown. We are truly sorry this location didn’t fit your needs. In addition, we understand that you didn’t like the pool but we hope that you were able to enjoy some of our other amenities like the complimentary breakfast, exercise room and business center. Again, we are sorry to hear that you didn’t enjoy your stay.
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Northwest
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 9, 2014

This is a beautiful brand new hotel. We stayed there and it had only been open 3 days but no hitches here! There is a great fire pit outside to enjoy, saline pool, and a fabulous docking station in the room. The modern decor is so fun! Sheets were a little scratchy but they were brand new so they just need to be washed a few more times. Laurie in the breakfast area was amazing! She handled the area with patience and professionalism. Nothing was allowed to run out and no mess left ever! Will definitely stay here again if we have another late start to our Western Oregon destination. Great place to stop and break up the drive time. The staff recommendation of Cousins restaurant was spot on as well. We had eaten there before but weren't sure if it was still as good as we remembered. It is, and another "must do" if you are staying in The Dalles.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank NorthwestBaseballmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Escape L, General Manager at Fairfield Inn & Suites The Dalles, responded to this review, July 16, 2014
Thank you so much for your kind words and for being our first TripAdvisor review. We are thrilled that you enjoyed your stay and hope that you will stay with us every time you are in The Dalles!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites The Dalles

Property: Fairfield Inn & Suites The Dalles
Address: 2014 W 7th St, The Dalles, OR 97058-3625
Phone Number:
Location: United States > Oregon > The Dalles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #1 of 9 Hotels in The Dalles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites The Dalles 2.5*
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