Made our reservation for two nights & was given a confirmation #. About a week later I needed to change the reservation, and when I called the hotel they had no record of my reservation and the confirmation # I was given belonged to another person who had checked out already. Luckily the GM I was talking to that day worked her magic & found us the room we needed. Kudos to Heather! The girl at the front desk when we checked in had zero personality and the check in process seemed to take forever; even after calling & being told our room would be ready by noon, we had to wait over an hour. We were told our room didn't have a patio or a view, which it did, making us think the girl at the front desk didn't know much about the property. Pool wasn't open yet and the hot tub was broken which we weren't told about & was a disappointment. Free breakfast choices were OK, but the listed fresh fruit cup was actually some kind of funky canned stuff. Would we stay there again? Doubtful.
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- Also Known As:
- Shilo Inn The Dalles Hotel The Dalles
- The Dalles Shilo Inn