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“best of the Best Western Motels”

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Best Western Plus Hartford Lodge
Ranked #1 of 2 Hotels in Sutherlin
Certificate of Excellence
GreenLeadersBronze level
Reviewed December 20, 2013

This Best Western is the best we have ever stayed at. The check-in staff first offers you fresh baked cookies...then when we asked about local restaurants, gave us discount cards for them. Told us of free breakfast in their on-site "café" which was fabulous. we had to-order special omelets(with sausage patty AND Bacon) made by a great cook plus a great variety of breakfast items, including biscuits and gravy. The room was comfortable...the wash clothes were even folded into "swans"- made us feel like we were on a cruise ship. Plus this is a uniquely beautiful appearing complex...looks like a log lodge. Can't wait to stay again on our next trip.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Dona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

Thank you for taking the time out of your day to write this review on our behalf! I’m glad that you were well taken care of during your stay with us. Isn’t the cooked-to-order fantastic? Sergio and Karen do an outstanding job in the Café whipping up the hearty breakfasts for everyone! Our main goal each day is to make sure that our guests have the best hotel experience we can offer, and it definitely sounds like we did well in meeting this goal for you. Please come see us again soon!

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545 - 551 of 733 reviews

Reviewed December 8, 2013

We stayed in room 221 and it was one of the nicest rooms we've had at best western. Very well appointed and all the little amenities were great. Nice big cookies. The room was super clean and like new. They even provided q tips and cotton. Bed was wonderful with super linens and pillows. Our room was very big as was the bathroom. GREAT PLACE. Will stay there again.

Room Tip: We were on top floor in middle. You do have to enter from the outside.
See more room tips
  • Stayed: December 2013, traveled as a couple
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1  Thank aatpct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

Thank you very much for the kind words! I am happy to hear that you were very comfortable in your room during your stay with us and I’m glad that you got to enjoy one of our fresh baked cookies as well. We very much look forward to seeing you again soon!

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Reviewed December 6, 2013

Great place to stay overrnight while traveling. Super friendly people and delicious cooked to order breakfast was included in the price along with a welcoming cookie of one's choice when arriving. The rooms were spotless.
I am glad we read the reviews on Trip Advisor or we never would have thought of staying there as we had never heard of Sutherlin.

  • Stayed: November 2013, traveled as a couple
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Thank like2Ctheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

I’m so glad that you stopped by and decided to stay with us! We do all that we can to make sure our guests are treated well and get the great night’s rest that they deserve during their travels. Thank you very much for taking the time to write this review for us! I hope that you get another chance to stay with us again next time you are traveling through the Sutherlin area. We will keep those fresh cookies coming!

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Reviewed December 4, 2013

Heading to AZ and starting from Port Angles WA this makes a great first night stopover. Pet friendly with a nice little breakfast area, grass area to walk the dog and clean rooms. Small rooms but clean and far enough off the highway to muffle the sounds.

  • Stayed: November 2013, traveled with family
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Thank Buddi2365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

Thank you for staying with us and for writing this lovely review! I am very glad that you and your doggy were comfortable staying with us. We truly hope to get another chance to serve you again next time you are in our area!

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Reviewed December 1, 2013

I cannot say enough about this establishment. They are warm and friendly. In the morning they have a chef that prepares your breakfast on sight, and it is hot and delicious. There is a bakery on sight with cookies baked daily including gluten free. It is quiet, and as a single working woman I feel very safe staying there.

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Best Western
Thank Darilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

Hello Darilyn! We all look forward to your arrival when your work brings you our direction. You really have become part of our Hartford Lodge Family! Thank you very much for being so thoughtful and taking the time out of your very busy schedule to write this review for us. We appreciate you and look can’t wait to see you again soon!

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Reviewed November 28, 2013

Our final Best Western hotel stay before heading home... a beautiful choice. Front Desk was courteous and efficient... heavens, they even offer cookies! The room had some amazing touches... housekeeping had taken extra time to make things just right, and it showed.... from the swan-folded towels to the dramatic draping of the shower curtain. The omlette chef at breakfast was amazing! She was putting out custom-made omlettes made from real eggs, sauteeing the fresh vegetables (if requested) for each when needed. Her smile and good cheer never wavered. Thank you Best Western Hartford Lodge! After an unfortunate Best Western experience two nights earlier, you've certainly reinspired our faith in the quality of your hotels.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

I am so glad that we were able to provide you with such a memorable hotel experience! We all work hard to make sure we are providing our guests with the best hotel experience that we can offer. Thank you for noticing the little touches that we provide to make you feel more at home during your travels. Karen is an invaluable part of our team and I know it will make her day to know that she helped to make your stay one to remember. Please come see us again next time you are passing through Sutherlin. Thanks again!

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Reviewed November 24, 2013

I always stay at the Hartford Lodge when I am on a long road trip between California and Canada. It's great to know that I'll be staying in a clean, comfortable room after a long day's drive. The staff are friendly and the full breakfast is cheerfully provided.

  • Stayed: November 2013, traveled with family
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon K, Front Office Manager at Best Western Plus Hartford Lodge, responded to this reviewResponded December 25, 2013

Thank you for writing this great review on our behalf! It is great to know that all of our hard work pays off when we read such upbeat reviews such as yours. I am glad to hear that we have earned your trust and we look forward to seeing you again soon!

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Additional Information about Best Western Plus Hartford Lodge

Address: 150 Myrtle St, Sutherlin, OR 97479-9493 (Formerly Best Western Plus Hartford Lodge - Sutherlin / Roseburg)
Phone Number:
Location: United States > Oregon > Sutherlin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Sutherlin
Price Range: $115 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Hartford Lodge 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Best VALUE in the Roseburg Area! CLEANEST Rooms. INDOOR Pool/Hot Tub. FREE Cooked-to-Order breakfast! Just 5 Miles North of Roseburg, Oregon! LESS than a 10 minute drive! We are located just off of I-5 at exit 136. At the BEST WESTERN PLUS Hartford Lodge in Sutherlin, Oregon. We pride ourselves in our guests complete satisfaction, every day. Included for each guest at the BEST WESTERN PLUS Hartford Lodge is a full cooked-to-order breakfast as well as our signature Hartford Lodge Breakfast Buffet. We have an indoor heated pool and hot tub, fitness center, free Wi-Fi, onsite laundry facility, and a business center. Each guest room offers a microwave, refrigerator, coffee maker, flat screen television, cable, HBO(R), and a DVD player. We are a pet friendly hotel with dedicated pet rooms. While you are in the Sutherlin area, be sure to visit the Wildlife Safari in Winston, Oregon, an award winning, globally known wildlife park nestled right here in southern Oregon! Also stop by Crater Lake National Park, home of the deepest lake in the country. The beautiful Umpqua River, which runs only through Douglas County, is another Oregon gem with a visit. Whether you are looking for an adventurous white water rafting exertion, a serene waterfall hike, a fruitful fishing trip, or a peaceful picnic, the Umpqua River is something you shouldn't miss! We are just minutes away from countless local southern Oregon vineyards and wineries, including, but not limited to: Reustle Prayer Rock, Henry Estate, and Melrose Vineyards. Our location makes for easy access to many nearby companies and corporations in the Sutherlin and Roseburg areas. We are a short jaunt from Allstate, Murphy Plywood, Orenco Systems, Premier West Bank, Umpqua Bank, Bi Mart, and Century 21. We are also a short drive from Roseburg Forest Products, Charter Communications, Costco, and KPIC TV. Stay with us at the BEST WESTERN PLUS Hartford Lodge in Sutherlin, Oregon to experience affordable luxury and the cleanest hotel rooms you've ever stayed in. ... more   less 
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