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Rental Home -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Sunriver, Central Oregon, Oregon

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Melinda W
Level 2 Contributor
7 reviews
5 hotel reviews
“Not all amenities were functioning”
Reviewed January 3, 2018 for a stay in December 2017

This big house was how it was described, unusual layout but room for many. Big living room space, well equipped kitchen and lots of board games. The beds were comfortable and it was pet-friendly. The game room was a disappointment, however, as the beat up and old air hockey table didn't even turn on. The Foosball worked, but some legs had been broken off. The glass doors on the downstairs shower were off the track and nearly fell on my son. We couldn't have a fire because the glass in the fireplace was broken out. Vacasa did take my calls and say they will refund me $100 for the fireplace because that was one problem they'd known about and hadn't repaired before our visit. Also, there was no trash can in the garage to dispose of the pet waste we cleaned up, that was probably just an oversight, but one of many.

Date of stay: December 2017
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 16, 2018
Hi Melinda,

I apologize that you faced so many issues during your stay, I know how small issues can add up and put a damper on a fun getaway. I have been in contact with local management to see what we can do about fixing the amenities that need some attention. We want to make sure future guests are able to enjoy a stress-free vacation. Hopefully, you allow us to house you in the future so that we can show you what Vacasa standards truly are!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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