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“Beautiful, scenic place to relax!” 5 of 5 bubbles
Review of Sunriver Resort

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Sunriver Resort
Ranked #1 of 4 Hotels in Sunriver
Certificate of Excellence
Kansas City
Level Contributor
148 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Beautiful, scenic place to relax!”
5 of 5 bubbles Reviewed September 24, 2012

Our second time visiting the resort, we enjoyed the entire experience. The Village has been updated since our last visit and looks even better! We love biking all the trails and taking in the beautiful scenery, from the mountain views to the Deschutes River.

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JLCLJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,940 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
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English first
Pittsburgh, Pennsylvania
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 22, 2012

We stayed for three nights at the River Lodge and our room was lovely, exceptionally clean, with a gas fireplace (just flip the switch for a nice cozy fire). The bedding was wonderful and we slept very well while there. The view from our deck was gorgeous...we looked out on the distant mountains and over fields of horses. We could also see the Sunriver airport in the distance, which was not a distraction at all...just interesting to occasionally see small jets coming and going. The River Lodge was such a beautiful place. We would definitely stay there again.
When we checked in, we were not given much extra information about Sunriver. We had to inquire further with the concierge, who was quite helpful. Once we found our way around, we were very happy to be there. We would highly recommend going to the waterfront and renting a canoe or kayak (we did canoes, but would pick kayaks next time for ease of maneuverability). We floated the six miles down the Deschutes River to the take out spot. Next time, we would take more time to do this...stop paddling more frequently and just float. We finished in a little under two hours, but were sorry to get off the river. It is so worth the trip and VERY easy for beginners to do on your own. Also if you are guests at Sunriver, you get a $15 discount! They didn't ask, so we were glad we mentioned it. We were planning to go into Bend to explore, but were enjoying the resort so much, we never made it! I highly recommend staying at Sunriver.

Room Tip: We loved the River Lodge, surrounded by Aspen trees and with views of the golf course, meadow, and d...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PittPair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriverResort_12, Guest Relations Manager at Sunriver Resort, responded to this review, October 1, 2012
Dear Guest,

We are so happy you enjoyed your recent stay at Sunriver Resort. I will be sure to share these wonderful comments with our team. They will truly appreciate the feedback.

We look forward to welcoming you back to Sunriver Resort soon.

Megan Roe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stayton, Oregon, United States
1 review
5 of 5 bubbles Reviewed September 14, 2012

There is more to offer here than I expected. It would be a great location for a family vacation and we plan on coming back for just that. People here are very outdoor oriented. Lots of people were out biking or walking. All the families looked like they were having a fantastic time. We stayed during a marathon and didn't even notice. People were very respectful about others around them. I cannot wait to go back with my kids and friends. Next time I we will be staying longer.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank April N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed September 12, 2012

Someone Gave me a gift certificate to stay here so I came from Portland for a relaxing getaway weekend. We checked in late on a Friday and the guy at the front desk wasn't very helpful. He barely spoke to us except to give us our room key. We were given a map of the area but weren't old about any of he amenities available to us. When we got to our room it was nice upon first view but once we got through the door I was very unimpressed. The room looked like it had been recently remodeled which was nice but it was clear that te room hadn't been cleaned very thoroughly and without much attention to detail. There were water marks on the counters, a squished bug on the wall, shampoo residue on the wall and floor into bathroom, hair in the toilet, empty sugar packets next to the bed, ashes on the furniture in the outdoor patio, and worst of all there were clearly visible and crusty bodily fluid stains on the duvet cover and blanket at the foot of the bed.

On top of that when we went to talk to the concierge he gave us a map of hiking trails and then directions to get to the trails. We got in the car and started following the directions. About 40 minutes later we realized something didn't seem right because we were back in downtown Bend, not anywhere near any lava flows or hiking trails. It was a pretty big inconvenience I take 2 extra hours out of our day in drivin for less than 4 miles of hiking.

Not everything was horrible though. The staff at the restaurants were nice and friendly and the girl who checked us out
was very professional and nice.

I know I didnt pay for this room myself, but someone did and I felt that the cleanliness severely detracted from the overall quality of our stay. I would absolutely hesitate to recommend this place to people asking for accommodation recommendations in central Oregon.

  • Stayed September 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gilliankt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriverResort_12, Guest Relations Manager at Sunriver Resort, responded to this review, September 19, 2012
Dear Guest,

We appreciate your honest feedback regarding your recent stay at Sunriver Resort. While I’m very happy to have the opportunity to applaud the restaurant staff on a job well done, I was disappointed to learn that we did not meet your expectations regarding the other aspects of your stay. Please know that thanks to your detailed feedback we have addressed these issues with our team, as this is not the level of service that we expect at Sunriver Resort. Please feel free to contact me directly should you decide to return. It would be my pleasure to personally assist with your stay.

Megan Roe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pine Grove
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed September 8, 2012

We had a golf course view and such a comfortable condo. They boast 300 days of sunshine a year. Maintance was meticulous everywhere without losing the naturalness of the forest. There are bike/jogging paths everywhere. We enjoyed the High Desert Museum

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jackiet55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, California
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed September 5, 2012

This review is for the home located on 7 Lava Top that we booked through the Sunriver Resport. My wife and I stayed at this home with her family for a vacation in August. The home is about a half mile from SHARC (new aquatic pool area) and a mile from the Sunriver Village. It is a 3 bedroom house with each bedroom having their own bathroom. The house had a nice deck in the back and a hot tub. It was a perfect size house and easily fit 6 people without any problems. The resort was very helpful in making the reservation. Sunriver is a great area to vacation and this home was in a central location.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriverResort_12, Guest Relations Manager at Sunriver Resort, responded to this review, September 13, 2012
We are so happy that you returned to Sunriver Resort for a second summer in a row. It’s wonderful to see and share your Trip Advisor reviews with our team. I will be sure to pass along your comments to the owner of 7 Lava Top, they will be so pleased to hear you enjoyed their home. Thank you for highlighting our outstanding Reservations Team, who work extremely hard to find the perfect accommodation for each guest.

It will be our pleasure to welcome you back to Sunriver Resort!

Megan Roe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
3 reviews
5 of 5 bubbles Reviewed September 4, 2012

Everything about Sunriver Resort was amazing. The views & scenery were spectacular, the staff was attentive and friendly. Plenty of choices for eating & drinking, be sure to try the Portabella Fries & Mac & Cheese at the newly opened Brewery in Village Center. It is the perfect vacation destination. p.s. great marathon course.

Stayed September 2012, traveled with friends
Helpful?
Thank jansaun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriverResort_12, Guest Relations Manager at Sunriver Resort, responded to this review, September 6, 2012
We appreciate you taking the time to share your recent experience at Sunriver Resort. I was happy to hear you were able to participate in Sunriver Resorts 2nd Annual Marathon for a Cause, and congratulations on completing the Marathon. This year’s event was a huge success. We had 1,000 participants, a 30% increase from last year.

Hopefully we will have the opportunity to cheer you on again next year!

Megan Roe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunriver Resort

Property: Sunriver Resort
Address: 17600 Center Drive, Sunriver, OR 97707
Phone Number:
Location: United States > Oregon > Central Oregon > Sunriver
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Sunriver
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunriver Resort 4*
Number of rooms: 240
Official Description (provided by the hotel):
Sunriver Resort, located 15 miles south of Bend in Central Oregon, is a AAA Four-Diamond award winning property. The Heart & Soul of the Great Northwest, Sunriver Resort is a year-round outdoor enthusiast's dream with golf, spa, tennis, swimming, horseback riding, canoeing, fly fishing, skiing and snowboarding at Mt. Bachelor Ski Resort. ... more   less 
Reservation Options:
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Also Known As:
Sunriver Hotel Sunriver

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