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Quality Inn & Suites
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Reviews (325)
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296 - 301 of 325 reviews
Reviewed November 12, 2011

The Hotel was clean and bed was great. It was so nice they accepted my dogs. Very happy

  • Stayed: April 2011, traveled with family
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Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this reviewResponded February 9, 2012

Dear Guest,

Thank you very much for posting a review. We appreciate your support and look forward to your return visit.

Warmest Regards,
Alaina Harrison
General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2011

Staff was very friendly and helpful, room was quiet, good location with easy access to I-5.

  • Stayed: September 2011, traveled as a couple
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Thank KJR_OD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this reviewResponded February 9, 2012

Dear Guest,

Thank you so much for taking the time to submit a review about our hotel. Did you know we are located only a short drive away from Autzen Stadium and Matthew Knight Area as well? If you are ever in town for a sporting event we'll be happy to welcome you back!

Thank You!
Alaina Harrison
General Manager

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Reviewed November 3, 2011

we always enjoy staying at quality inn the locatioin is great to all the shopping and resturants plus.

  • Stayed: March 2011, traveled with family
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Thank guggie71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this reviewResponded February 9, 2012

Dear Guest,

Thank you so much for submitting a review about your stay. We are very excited to hear about that you enjoyed your stay with us. We are located near several shopping options for travelers as well as great local and chain restaurants. We look forward to welcoming you back soon.

Thank You,
Alaina Harrison
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2011

We have stayed at this property before, and enjoyed it. The staff was very helpful, and pleasant. The breakfast was excellent. Although the property is beside Highway I-5, the rooms are very quiet. Our room was well-appointed and comfortable.

Room Tip: Look at the room first, before you book it!
  • Stayed: October 2011, traveled as a couple
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Thank Judith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this reviewResponded February 9, 2012

Dear Guest,
Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding our staff. I will definitely make sure they get a chance to see these comments and we hope to see you again in the future real soon!

Warmest Regards,
Alaina Harrison
General Manager

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Reviewed October 14, 2011

Stayed here recently and found the place to be awful and in disrepair. Toilet bowl was COVERED in rust. On waking up in the morning I turned back the covers to see what looked like dried blood on the underside of the comforter. We immediately checked out and I informed the manager of the poor hygiene at the facility. All this after paying $120 for the room because it was a football game day. The manager was apologetic and offered to give me a 50% discount, which I am waiting to receive. However, she did mention "We know about the stained toilet bowls." Well, if you know about it, why haven't they been replaced? I would not recommend staying here again although to her credit, the manager was very friendly and professional.

  • Stayed: October 2011, traveled as a couple
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2  Thank Anesthesia2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlainaRHarrison, General Manager at Quality Inn & Suites, responded to this reviewResponded October 24, 2011

I’m so sorry to hear your stay with us up to our satisfaction standards. We will always try to not only meet each guests needs and expectations but to exceed them. If you would please contact me so I can discuss your stay in more detail with you, and compensate you for any part of your stay that you feel was unsatisfactory.

Thank You,
Alaina Harrison
General Manager
Quality Inn & Suites - Springfield, OR
alainar@inncline.com
(541) 726-9266

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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