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“Totally Awesome”

Five Guys Burger and Fries
Ranked #5 of 182 Restaurants in Springfield
Certificate of Excellence
Restaurant details
Reviewed September 9, 2013

Excellent burger just like you like it~ LOve it~ we will be back with our next visit~ all was great would recommend it for sure~~

Thank rowehall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 - 75 of 101 reviews

Reviewed August 4, 2013

Worst customer service ever. I even tried contacting the corporate HQ. I'm done with this chain. Burger was nearly raw and a foreign substance broke my crown, but the owner said I had a weak "tooth." They didn't even take the time to look into the fact that it was a crown, not tooth. The employees threw away the burger, so all "evidence" was destroyed. You would think they'd want to make sure no other meat was contaminated. Awful!

Thank smc1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

Never been to a Five Guys before but while on a business trip last week I decided I'd give it a shot. The place is pretty cool, they have free peanuts and signs everywhere showing all the reviews and rewards they have won. The Fries are really good and the burger was good as well, but I was surprised at how expensive it was to get a Burger,a large fries and a drink. I think it cost me about $14. I'd say the burger was comparable maybe a little better than a Red Robin Chilies, or most other sit down restaurants but the price being the same I think I'd have preferred to go to a more formal place and paid $2 more to have a better atmosphere. I enjoyed my food and can see why there has been some hype about this place as the burgers are better than a Mc'ds, burger king, or just about any fast food joint but for the price i guess i compare it to a restaurant. On my way out I saw a Jimmy Johns afross the street and wished I had gone there and got a meal for $9 and saved $5 and I would have felt better about not eating 1500 calories at Five Guys. It was still good food so it gets 4 stars but I'd give it 3.75 if I could

Thank SeaWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We all know by now that a burger with the bun and fries are unhealthy. I had no business being there as a diabetic but I succombed to a cheat day. This place has delicious burger's and fries. I wish I hadn't tried it! Haha

    • Value
    • Atmosphere
    • Service
    • Food
Thank mozart8181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2013

We ate here for lunch for the first time. The cashier was really nice and helped us order since we didn't know the process. The burgers were very good, although I wouldn't call them "the best" as they do. Their fries were good too but also not the best. They were a bit overpriced in my opinion. We'd eat here again but not somewhere I'd go all the time.

Thank Barb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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