We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“AN EXCELLENT PLACE TO STAY AT A REASONABLE RATE”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crossland Economy Studios - Eugene - Springfield
Ranked #14 of 14 Hotels in Springfield
Reviewed April 19, 2013

The hotel staff were very helpful and professional. Hotel clean but no frills as a great economic answer if you are in a tough spot and need a place to stay temporarily. Laundry facilities on the premises and wifi in the room. Good television although I disagree with porn on the tv as children are staying there and not controlls.

The location is excellent as right close to freeway and lots of places to eat near by.

Room Tip: No restaurant or pool at this price. Do not get a room next to elevator as very noisy sometimes. I...
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lesley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded May 9, 2013

Lesley - I appreciate you taking the time to write such a great review. I am glad to read that you were pleased with your stay. Please accept my apologies in regards to our channel selection. It is our goal to provide a wide array of viewing options, which includes Showtime and HBO. With that comes other options, which guests might or might not enjoy. It is our hope to have them removed in the future.

Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (152)
There are newer reviews for Crossland Economy Studios - Eugene - Springfield
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

103 - 109 of 152 reviews

Reviewed April 18, 2013

overall good stay wasn't there much but besides the tweakers staying there and the cops having to come oh and one employee that clearly should work on her customer service skills everytime i went in to ask for towels or needed something she was also just blah about it like i was a inconvience to her i wish i could have caught her name but i don't believe she had on a name tag and when we first arrived i made the staff switch me rooms because there was a room full of tweekers and i was not gonna listen to people in and out all night i have children that needed their rest as well as myself other than that the stay was good didn't have any other issues.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 08ashley87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

This is my favorite place to stay. It is always clean. The rates are great and I love the fact that a kitchen is a part of each studio. It really cuts down on the cost of having to eat out. The staff and Assistant General Manager, are very professional and friendly. I would recommend this place.

Room Tip: There is only smoking rooms on the 3rd floor. Floors 1 & 2 are non-smoking.
  • Stayed: April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gmb19681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-RDO, Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded June 20, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America. Based on your comments it looks like we did a great job; don't forgot to rate your overall score in the appropriate section next time as well. It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2013

If you are needing a place thats inexpensive,clean,not near a loud hwy.,really good natured staff that makes you feel that you matter as much as a rich person, this is the place for you. Our family stay was excellant,an we wanted to tell a truthful review,to honor the hard working staff! There was no pool but thats not why we stayed there.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-RDO, Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded June 20, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2013

Other than limited selection on the TV the rooms were ok. Not the cleanest for a OCD person but tidy. Found trash under the bed in all six rooms I have had over the last month. The staff is courteous and knowledgeable.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jtown3769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-RDO, Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded April 1, 2013

Thank you for taking the time to make us aware of your experience. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere apologies that your stay wasn't totally enjoyable.

Please understand that we maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

Let me assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of stay you had won't be repeated. Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2013

My daughter and I were going to CNA school. Our training was at the hospital and it was nice having a hotel near by. It only took us three minutes to get there. The prices were nice that is why we stayed here. It is nice to have a kitchen when you are away from home. The beds were very hard,wish they were a little softer. Other then that we had a good stay.

Room Tip: If you are non smoker ask for a remodel room.. So you have a clean room.
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cindy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-RDO, Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded March 20, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. I do apologize about the hard beds; next time you come please make sure to request a mattress topper and we will be happy to help make your sleep much more enjoyable! Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

I called to make a reservation at 11:30 and spoke to a woman named margret who was very rude on the phone while taking my information down. As I arrived I had to pick up the phone close to the office due to it being closed because of it being so late at night and she told me come to the window in a rude tone. I walked to the window and she had a attitude from the get go, she gave me two non working keys with a smile on her face and didn't seem to enthused to be up working at midnight. Besides coming across such a rude individual the two day stay was decent.

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-RDO, Manager at Crossland Economy Studios - Eugene - Springfield, responded to this reviewResponded March 20, 2013

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

I do appreciate the opportunity to respond to your issue in a way that might be able to help future customers. It's very important to us that our guests know exactly what to expect when staying with us - a great room at an exceptional rate. In order for us to continue offering such value, we maintain fully staffed front desk hours between 7am and 11pm seven days a week. During other times, our overnight staff is always available to check in guests and assist with other issues.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Springfield
0.8 mi away
Super 8 Springfield/Eugene
Super 8 Springfield/Eugene
#3 of 14 in Springfield
491 reviews
2.0 mi away
Village Inn
Village Inn
#9 of 14 in Springfield
88 reviews
1.0 mi away
Hilton Garden Inn Eugene / Springfield
Show Prices
Show Prices
Show Prices
2.0 mi away
Candlewood Suites Eugene Springfield
2.4 mi away
Best Western Greentree Inn
0.8 mi away
Comfort Suites
Comfort Suites
#2 of 14 in Springfield
210 reviews
Show Prices
Show Prices
Show Prices

Been to Crossland Economy Studios - Eugene - Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crossland Economy Studios - Eugene - Springfield

Address: 520 Harlow Rd, Springfield, OR 97477-1134 (Formerly Crossland - Springfield)
Phone Number:
Location: United States > Oregon > Springfield
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 14 Hotels in Springfield
Price Range: $64 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Economy Studios - Eugene - Springfield 2*
Number of rooms: 127
Official Description (provided by the hotel):
Feel right at home when traveling with accommodations at Crossland Eugene - Springfield. Our extended-stay hotel in Springfield offers free Wi-Fi, rooms with kitchens and kitchenettes, and an on-site laundry facility. If you want to bring your pet along, they're welcome to stay at our pet-friendly hotel* as well. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Crossland Economy Studios - Eugene - Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Springfield
Crossland Hotel Springfield

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing