Shibui Spa is extremely welcoming and relaxing upon first stepping into the spa. The staff does not pressure you into anything. They just do a tremendous job of showing around the incredibly relaxing spa and telling you about their services. My wife and I got a couples massage from Becky and Jen(n). Both of whom did a tremendous job of listening to our requests and providing an extremely well done massage. The hot tub sitting area was also incredibly pleasant along with the two outdoor seating areas. We will definitely go back the next time we're in the area.