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BEST WESTERN Ocean View Resort
Ranked #13 of 27 Hotels in Seaside
Keizer, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good night, BAD morning!”
3 of 5 bubbles Reviewed January 20, 2013 via mobile

We stayed at this hotel for a youth basketball tournament. Hotel was clean and our room was decent. We woke up to cold showers (along with many other families that were with us). When we went down for our "free" breakfast, the restaurant was packed. The people waiting to be seated were finally seated after about 5 minutes that we joined them in line and we were not even acknowledged. After about 10 minutes of standing there (& still not being acknowledged), the people in front of us who had been seated, came walking out in disappointment. Also, the tables were full, but none of them had food. The kitchen must have been short staffed, which is a huge problem when the hotel is sold out...We ended up leaving because we didn't have that kind of time to wait for breakfast Very disappointing!!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlisaZ503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 30, 2013
Thank you for the feedback and I am very sorry about the hot water problem and slow restaurant service. This has been corrected. I am glad you found the hotel clean and your room well appointed.
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1,563 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (367)
Date | Rating
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  • English first
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English first
Copalis Beach, Washington
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Stayed here for 3 nights in December. Room faced ocean, and was fairly large and very clean (included mini-frig, stove top, sink, microwave oven). Nice balcony. Restaurant surprisingly good, though menu is somewhat limited (the spaghetti sauce was quite spicy, which I like, but beware if spicy isn't your thing). The only grip I have is their wi-fi. Every time you want to use it you have to enter your password, which then takes you to the BW corporate site, so you then have to Google from there. Most hotels I've stayed in remember your password and connect you directly to the web. I complained at the front desk and their response was that when you turn off your smart phone or computer and later turn it back on, that's what happens in any hotel. That's just not true. If this place wasn't so nice, this would be a deal breaker for me, but it isn't in this case.

Room Tip: All rooms have views, but some face west and some face northwest. West gets setting sun in evening...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boba543
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 19, 2013
Thank you for the kind words and I will certainly follow-up on the Wi-Fi password retention issue. We take great care to provide a secure network that is user-friendly. Thank you again for staying with us.
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Portland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed January 17, 2013

Front desk clerk was awful. I'm a business traveler and didn't have room cleaned. Had to wait for a late check out to leave? Got into the room and their Internet didn't work, or my air card for service so I could work. I also couldn't get calls on my Verizon or AT&T phone. The neighbors were loud all night and nothing was done about it. The property, in general, is run down and gross. Stay at Rivertides. After I checked out that's where I went and got a beautiful room, view, free breakfast, Internet, AND it was $20 a night cheaper.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bodie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 19, 2013
I am very sorry about your stay. I did a thorough review with the staff and no one recollects any complaint from your room (or any other) on that evening over noise. We removed the late checkout fee as you checked out after 12 noon as a simple gesture of our thanks for staying with us. We are surprised with this review and will work hard to improve.Thanks again.
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A TripAdvisor Member
4 of 5 bubbles Reviewed January 11, 2013

Very nice hotel. Great view of the ocean! Located a little distance from the Prom, but not too far. Nice walk along the beach. Lots of parking and well lit. Enjoyed the indoor pool and hot tub. Wish it had longer hours though.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 13, 2013
Thank you for staying with us and I appreciate the strong recommendation of the ocean front rooms. They are terrific to be sure!
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Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 11, 2013

My wife and I have stayed here atleast 5 times, always towards the end of December.
The hotel location is fantastic, and the prices are reasonable.
Splurge for an ocean view room, it's what makes the stay worthwhile.
The rooms are fancy, but we've found them to be generally clean and in good order.
The ocean view is priceless.

Room Tip: Ocean view and top floor if at all possible.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DgQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 13, 2013
Thank you so much for the kind words and great compliments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

I saw a groupon for the hotel in December and called to see if I could buy one and use it during the holidays when I was informed that I can book directly with them and get the same price.

I booked an Economy room and read all of the reviews and was expecting something extremely tiny. I'm not sure if it's because I stayed in tiny hotels while in Northern Europe this summer or what, but I was pleasantly surprised at the space.

The customer service is excellent and we had one meal at the restaurant, which was also good. The only weird thing that happened was that I was originally charged an extra $40 because they thought I stayed an extra day (when I clearly checked out, paid my bill, and got a receipt). However, I'm not going to hold that against them as the person I spoke to reversed the charges.

The beds are a bit on the soft side, but I had a sound sleep both nights. I would definitely stay here again.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elisabeth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at BEST WESTERN Ocean View Resort, responded to this review, January 13, 2013
Thanks for the great comments especially about the small, economy, non-view room offered at a special rate,. It is a great value.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Ocean View Resort

Property: BEST WESTERN Ocean View Resort
Address: 414 North Prom, Seaside, OR 97138-6042
Phone Number:
Location: United States > Oregon > Oregon Coast > Seaside
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Seaside
#6 Family Hotel in Seaside
#7 Romantic Hotel in Seaside
#7 On the Beach Hotel in Seaside
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Ocean View Resort 3*
Number of rooms: 107
Official Description (provided by the hotel):
The Best Western Ocean View Resort in Seaside, Oregon is located on the beautiful Pacific Ocean directly in front of one of the best beaches on the West Coast. The resort delivers first class and comfortable beachfront accommodations in a variety of suite and room types, family-style service, and terrific on-line specials on the scenic and historic North Oregon Coast. Seaside is the last stop on the Lewis & Clark trail and the area offers rich history in an incredible, natural beauty. Astoria, only 12 miles north, is the oldest city west of the Mississippi ricvh in Maritime history. Cannon Beach, just five miles south is the "Carmel of the Oregon Coast" with shops, art galleries and includes the famous Haystack Rock. Seaside boasts a variety of activities from beach combing, hiking, golf, boating, fishing, zip line and of course, the famous Broadway street and turnaround. For family fun and lot's to do, Seaside and the Best Western Ocean View Resort are the perfect pair. ... more   less 
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Also Known As:
Best Western Ocean View Hotel Seaside
Best Western Seaside
Seaside Best Western

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