Over Labor Day weekend, we had fled our awful room at the Best Western and were just out walking and hoping to find a reasonable vacancy for the rest of the weekend so we could cancel our BW reservation. We saw the suites available at the Rivertide and took a chance. It was awesome.
I walked in a like a bedraggled refugee to the front desk and Logan, the concierge, could not have been nicer and more helpful. He let me see the suite before booking and it was lovely!! Then he gave us a nice little discount because it was a last minute booking. He even called the BW for us and cancelled our room, no questions asked!! I seriously could have kissed the guy. They even invited us to stay for their complimentary happy hour and let our dog join us. And then invited us back for comp breakfast the next day even though we were still technically not staying there. They got the room ready for us super early so we could transition effortlessly from the Best Western into our room and then go play.
The suites are cute, cute, cute!! All new, lovely, clean as a whistle and stocked with a full kitchen and cooking supplies, etc. Full size fridge, was pleasantly shocked to find that in a hotel. Very comfy beds and very well laid out, each room has a balcony and is very well designed to give optimum space. Bathroom had jetted tub - bonus!!
The customer service here was honestly better than I have experienced in 5 star hotels. Super helpful, really friendly (they kept checking on us to let us know the status of our room and when we could check in when is was them that was doing US the favor of letting us check in early) and they really do love dogs here. They weren't at ALL snobby about letting us sit in the living room area with our pooch and even gave us a little welcome doggie bag. So nice!
Even though there were a ton of screaming children there, the rooms are situated so that none of them backed too close onto each other so you couldn't really hear them. We weren't disturbed by them at all. Of course, the kids completely take over the pool area, but that's to be expected in a hotel like this. Also, they have a nice little workout room and an adult swim from 9-10:00 pm if you want to do that.
Will definitely stay here again, had a great experience!! Thank you, Logan, you rock!!!
- Official Description (provided by the hotel):
- A first-class All-Suite hotel located along the extraordinary Oregon coast in Seaside, Rivertide Suites welcomes guests with spacious suites, plentiful amenities and first-rate service. Guests who stay with us rate our quality, cleanliness and attention to detail best-of-class in the North Oregon Coast community. ... more less
- Reservation Options:
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- Also Known As:
- Rivertide Hotel Seaside