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“Rivertide saved our vacation!”
5 of 5 bubbles Review of Rivertide Suites

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Rivertide Suites
Ranked #4 of 27 Hotels in Seaside
Certificate of Excellence
Washington State
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Rivertide saved our vacation!”
5 of 5 bubbles Reviewed September 2, 2013

Over Labor Day weekend, we had fled our awful room at the Best Western and were just out walking and hoping to find a reasonable vacancy for the rest of the weekend so we could cancel our BW reservation. We saw the suites available at the Rivertide and took a chance. It was awesome.

I walked in a like a bedraggled refugee to the front desk and Logan, the concierge, could not have been nicer and more helpful. He let me see the suite before booking and it was lovely!! Then he gave us a nice little discount because it was a last minute booking. He even called the BW for us and cancelled our room, no questions asked!! I seriously could have kissed the guy. They even invited us to stay for their complimentary happy hour and let our dog join us. And then invited us back for comp breakfast the next day even though we were still technically not staying there. They got the room ready for us super early so we could transition effortlessly from the Best Western into our room and then go play.

The suites are cute, cute, cute!! All new, lovely, clean as a whistle and stocked with a full kitchen and cooking supplies, etc. Full size fridge, was pleasantly shocked to find that in a hotel. Very comfy beds and very well laid out, each room has a balcony and is very well designed to give optimum space. Bathroom had jetted tub - bonus!!

The customer service here was honestly better than I have experienced in 5 star hotels. Super helpful, really friendly (they kept checking on us to let us know the status of our room and when we could check in when is was them that was doing US the favor of letting us check in early) and they really do love dogs here. They weren't at ALL snobby about letting us sit in the living room area with our pooch and even gave us a little welcome doggie bag. So nice!

Even though there were a ton of screaming children there, the rooms are situated so that none of them backed too close onto each other so you couldn't really hear them. We weren't disturbed by them at all. Of course, the kids completely take over the pool area, but that's to be expected in a hotel like this. Also, they have a nice little workout room and an adult swim from 9-10:00 pm if you want to do that.

Will definitely stay here again, had a great experience!! Thank you, Logan, you rock!!!

Room Tip: rooms facing the river on the 1st floor are best for guests with dogs as they back out onto a lovely...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SinnyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, September 10, 2013
Thank you for the wonderful comments and I am sorry about the smaller room at the Best Western. I am glad it worked out for you and you left Seaside with positive experiences..
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1,239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (324)
Date | Rating
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  • Any
English first
Vancouver
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

It was due to the good reviews here we selected this hotel. We are glad we did! Room was great, beds very comfortable.

Front office staff friendly. Breakfasts are good, but plan to get there early as space is limited and it fills quickly.

Only criticism we had was of the pool,we were there at 8pm and found it a bit messy - the water was cold!

Without hesitation would return to this hotel.

Room Tip: Go early to get a table for breakfast
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Braveheart1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, September 10, 2013
Thank you very much for taking the time to write such a great review. I am sorry about the pool temperature..We will have that checked our pronto!
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Calgary, Canada
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed August 28, 2013

Long story short, beware of this hotel - I read the reviews beforehand and certainly bought into it but their online system is flawed and lead to them cancelling my reservation without trying everything possible to contact me! (ever heard of email Rivertide Suites???) Nothing like showing up and not having a hotel room! The front desk staff is more suited to work as prison guards than as customer service representatives and the GM afterward was completely unapologetic - they handled this situation terribly and certainly no one else has to go through what we did! Stay anywhere else but here when visiting Seaside!

  • Stayed August 2013, traveled with family
    • Service
Helpful?
2 Thank Wicksie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, August 29, 2013
.I am truly sorry you feel this way. The credit card provided to us was invalid. We called the telephone # you provided multiple times day-of-arrival to try and reach you. We held the room past 6PM on an invalid Credit Card. And, we found you a room nearby when you arrived after 9PM (even after the clerk was physically threatened by you). We will re-evaluate the on-line booking process and make some improvements. Again, I am sorry this happened
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Portland, Oregon
Level Contributor
4 reviews
5 of 5 bubbles Reviewed August 27, 2013

The staff was wonderful and accomodating to our large crew. Rooms had enough space, nice kitchenette, great view of the fireworks, close to town, parking (which was KEY!!!!!!), etc. Breakfast was sufficient; I had oatmeal, but there were waffles and hard-boiled eggs, too.

Ready to make my reservations for next year already.......

Room Tip: Ask for ocean view. Not sure if they are more $$$ or not...... The room wasn't as big as it look...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BTown85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, August 28, 2013
Thank you for staying with us and participating in such a terrific event as Hood-to-Coast. The money raised for the cure of cancer makes all participants winners. Great job!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

We spent a mid week summer stay here, and it was solely booked off of the TripAdvisor ratings. The location is about a 10 min walk to the beach. The room itself was very self contained-full kitchen,large bathroom with washer/dryer facilities. We ended up with a view of the parking lot,something to keep in mind if we book again to ask for a river view room. The room was clean enough and comfortable for the three of us.Housekeeping was either understaffed or just not very organized as our room didn't get cleaned when we were there.We had one queen bed and the pullout couch which my daughter said was actually comfortable.DVD player in the room,fireplace and Jacuzzi tub. If you are not a fan of animals or children,this is not the hotel for you. They have a modest continental breakfast and managers reception, which worked fine for us but some might not be impressed. Internet is not free-$10.00 charge for your entire stay for all your electronics.Having never been to Seaside before, I have nothing to compare this room to in the surrounding hotels. It was summer,so we paid summer rates-which might have been why I was expecting more. Overall it was a pleasant enough stay.

Room Tip: I would opt for a river view suite over the parking lot view we had.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 123lolabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, August 27, 2013
Thank you for taking the time to write a positive review. You have given us a few things to look into which we greatly appreciate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 25, 2013

Loved it! Having a living room & kitchen gave us the option to eat in, having that much more to go out! It was like we had our own nice little OCEANSIDE studio apt! Recommend it to anyone from a romantic weekend for two, or an entire family. Great pool, beautiful upstairs deck. Plus balconies with lounge chairs, perfect getaway!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pjrmixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, August 28, 2013
Wow! Thanks so much for the Great comments and we are so thankful we have such great guests
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed August 25, 2013

The hotel was so centrally located! We were close to shops, restaurants and most important the ocean! I recommend this home away from home to anyone from the couple that needs a getaway or for the whole family to be together. I love this place and we will be back!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lunaoraivej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terrance B, Owner at Rivertide Suites, responded to this review, August 27, 2013
Thank you for the great comments. We love it when we can delight our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rivertide Suites

Property: Rivertide Suites
Address: 102 N Holladay Dr, Seaside, OR 97138-6830
Phone Number:
Location: United States > Oregon > Oregon Coast > Seaside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Seaside
#2 Romantic Hotel in Seaside
#2 Family Hotel in Seaside
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rivertide Suites 3*
Number of rooms: 70
Official Description (provided by the hotel):
A first-class All-Suite hotel located along the extraordinary Oregon coast in Seaside, Rivertide Suites welcomes guests with spacious suites, plentiful amenities and first-rate service. Guests who stay with us rate our quality, cleanliness and attention to detail best-of-class in the North Oregon Coast community. ... more   less 
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Also Known As:
Rivertide Hotel Seaside

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