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“Spring break was a disappointment”

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Holiday Inn Express Hotel & Suites Seaside Convention Center
Ranked #15 of 27 Hotels in Seaside
Certificate of Excellence
seaside oregon
1 review
“Spring break was a disappointment”
Reviewed April 3, 2014

The room was not real clean front desk called me at 1030 pm thinking I was another room we where sound asleep I was not told my reservation was non refundable when I booked it and when I wanted to leave early they said sorry we can't refund your money and the break fast is not very good I wanted to leave cause the hotel was kind of gross the holiday inn express in Astoria is very nice in comparison

  • Stayed April 2014
    • Value
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Helpful?
Thank 2764hime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, April 7, 2014
Thank you very much for taking the time to share your recent experience with us. I would like to thank you for choosing us as your destination hotel and for giving us the opportunity to know your opinion about our services. This is an invaluable tool we use to improve in search of the excellence. Your willingness to share your recent experience is genuinely appreciated.
We try to accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests. Consequently, it is disappointing to learn that you are unhappy.
Please accept my sincere apology.
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476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
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English first
Medford, Oregon
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 31, 2014

After our bad experience in Newport staying here was so nice and relaxing and enjoyable. The place is clean the staff friendly and helpful and what they advertise is what you get and maybe more. Breakfast was great and had a variety to choose from. It was Spring Break and busy but that did not take away from the place and how they keep things clean and neat and quiet. Housekeeping was very helpful with cleaning our room while we were out shopping and did it with a smile. We would stay here again and recommend this place to families and singles. Having the safe deposit box available to guests is a plus and front desk staff very professional and friendly.

Room Tip: We stayed on the third floor would ask for the fourth floor next visit. We are quiet walkers and som...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 942vj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, April 7, 2014
We are very glad that Holiday Inn Express & Suites has made an impression on you during your visit to Seaside, OR. We look forward to seeing you again soon!
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Portland, Oregon
1 review
Reviewed March 28, 2014

I was looking for a place for a business retreat where I could work in comfortable surroundings, undisturbed. I found it at the Holiday Inn Express in Seaside. The room was remarkably quiet, given that it was spring break and the hotel was full of families. The room accommodations were extremely satisfying -- clean and very comfortable -- king bed (LOVED the pillows), couch and coffee table and desk with chairs. The microwave, good sized refrigerator and coffee maker meant I could take all my meals in the room with one trip to the nearby market. It's maybe a 3 block walk to the beach where I could clear my head and get some exercise. The hotel staff was excellent in both welcoming, positive attitude and service. Thank you for a wonderful, productive stay -- I accomplished my business goals and felt rested as well.

  • Stayed March 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Robin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, April 7, 2014
Wow! We are very grateful for your kind words regarding your recent stay at Holiday Inn Express & Suites, Seaside OR. We are ecstatic that we have exceeded your expectations. You are right, we are definitely centrally located and just a few blocks away from all the great local attractions that Seaside has to offer.
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Vancouver, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 24, 2014

Clean, reasonable room rates, wonderful & courteous staff, very good selection of amenities, nice rooms, and an overall great experience & stay. Would definitely recommend this hotel to everyone! Brett, the evening front desk clerk was so sweet. I came down to ask a question & mentioned I missed the cookies and he said he had saved me one.

Room Tip: Well worth the price to get a suite ( a living room separated from the bedroom) . We drove down fro...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Betty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, April 7, 2014
Thank you very much for sharing your wonderful experience at Holiday Inn Express & Suites, Seaside OR. I will make sure Brett knows of your kind words. Hope to see you again soon!
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Portland, Oregon
1 review
Reviewed March 23, 2014

The staff at this hotel are extremely courteous and sweet! I stayed here at the beginning of March with my two young daughters. As I was trying to check in, it was difficult for me to carry my youngest daughter and my luggage. One of the housekeepers saw me struggling and took it upon herself to help me. Her name was Tara, I believe. Shandelah checked me in. She was very energenic and bubbly. I couldn't have asked for a better experience. Clean rooms, towels smelt freshly laundered, and over all, wonderful staff and hotel. I would definitely recommend staying here to anyone. Great environment.

Room Tip: Make sure to get a room with a view of the river right behind the hotel. Beautiful.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, March 24, 2014
I am so happy to hear you enjoyed your stay with us. I will be sure to pass the kind words to the Shandelah, Tara as well as the rest of our team. We hope to see you again soon.
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North Bonneville, Washington
1 review
Reviewed March 22, 2014

We had a wonderful time. The staff were all very helpful and friendly especially Dorothy who booked our room for us. The rooms were great with a beautiful view of the river. We will definitly be coming back

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tashamarie1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, March 24, 2014
We are happy to hear you had a wonderful time during your recent stay. I will pass your kind review to Dorothy; I know it will put a smile on her face.
Looking forward to your next trip to see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tri-Cities, Washington
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 22, 2014

Hotel room was spacious and clean. Free Breakfast was good, they served warm cinnamon rolls that were very yummy and the attendant in there was very nice and helpful. The Spa was nice and hot and was very bubbly. My husband and I enjoyed our stay and would return.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KCass319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, March 24, 2014
We look forward to your return trip to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Seaside Convention Center

Property: Holiday Inn Express Hotel & Suites Seaside Convention Center
Address: 34 N Holladay Dr, Seaside, OR 97138-6828
Phone Number:
Location: United States > Oregon > Oregon Coast > Seaside
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Seaside
#10 Romantic Hotel in Seaside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Seaside Convention Center 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites in Seaside Oregon. This beautiful Seaside hotel is strategically located in downtown Seaside, convenient to the Seaside Convention Center and only 3-1/2 blocks from the beach. Close to the hotel is the Seaside Historical Museum, Seaside Carousel Mall and of course Seaside's famous downtown shopping area on Broadway, home of the Turnaround. We are also located just blocks from the Seaside Factory Outlet Center. The Holiday Inn Express Hotel & Suites in Seaside is ideal for business travelers, families and coastal visitors. The beautifully appointed guest rooms in this new Seaside hotel offer a variety of room types and styles with amenities to fit every need. The Holiday Inn Express Hotel & Suites in Seaside offers an indoor heated pool, spa and sauna; fitness center and guest laundry. We also feature a business center and free high speed Internet service. The team at the Holiday Inn Express Hotel & Suites in Seaside is committed to providing the highest level of service and value. We take pride in exceeding our guest s expectations and making your stay an enjoyable one. We reserve the right to make changes to policies without notice. All group reservations require a 96 hour cancellation notice. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Seaside - Convention Center
Holiday Inn Express Hotel & Suites Seaside Seaside
Seaside Holiday Inn Express
Holiday Inn Seaside
Holiday Inn Express Seaside

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