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Holiday Inn Express Hotel & Suites Seaside Convention Center
2.5 of 5 Hotel   |   34 North Holladay Drive, Seaside, OR 97138   |  
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Ranked #15 of 25 Hotels in Seaside
Certificate of Excellence
Seattle area
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean and convenient”
4 of 5 stars Reviewed September 16, 2013

This hotel is about 3 blocks from the beach at Seaside, and is about a 1/2 block from the main street with the restaurants, shops, etc. which are used by the tourists. It's close in, but the traffic is relatively light, which helps in the noise control. The room is good-sized. The kitchenette has a microwave, sink, and refrigerator, but no burners, pots, or pan. The breakfast selection was very good, including omelets, yogurt, pancakes, cereal, etc. We got a pretty good deal; the ones closer to the ocean were indeed more expensive. It's also within about a 15-minute drive north to Astoria, and 10-minute drive south to Cannon Beach. I'd be happy to stay here again.

Room Tip: We were in a room right next to an elevator, but we didn't hear it. Don't be afraid if they...
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank DealLovingTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 18, 2013
Thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

371 reviews from our community

Traveler rating
    151
    127
    49
    27
    17
See reviews for
143
126
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25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Burnaby, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 12, 2013

Nice clean stay with pleasant staff.
The breakfast was a nice addition to the stay, but the two mornings that we were there was a little hit and miss. The breakfast changes from day to day, and it was definitely better the first day than the second as much of the hot food was very salty. My only complaint about the room was that the air-conditioner was a little on the loud side and bothered my wife so we had to turn it off. As it was getting cooler during the nights, it wasn't a huge issue.
The location is close enough to the beach that it was only a few minute walk to get there. If you're looking specifically for a beachfront property, then this isn't the place. But the location of seaside is close enough to all the other beaches along the northern coast.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank slapnut63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 18, 2013
I want you to know that the comments and suggestions we receive from our
guests are taken seriously. They tell us what we're doing right, what we're
doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 8, 2013

My wife and I spent one night here on the Tuesday after Labor Day.

The grounds were clean and entrances to the parking lot were marked well. It is located very well and makes for a good jumping-off point for the area's State Parks and other sights.

There was no problem with the online reservation. The desk clerk was friendly and provided information about the room's location and the next morning's breakfast service.

We found the room to be clean and it seemed well-maintained. The king bed was very comfortable and the four pillows were fluffy and without odors. The flat-screen TV had good picture-quality and a better-than-average channel selection. The in-room complimentary Wi-Fi was very strong and fast. The water pressure was very good with plenty of hot water and an adjustable shower head with several settings.

We didn't use the pool area or ice or any vending machines and we skipped the complimentary breakfast.

The 11 AM checkout was a little early for us but doable.

There was only a sheer curtain over our balcony door, the heavy one folded to the right in the enclosed photo is for looks, so expect lots of morning light.

The balcony railing was wobbly - be careful.

Overall, this was a nice room in a nice hotel and perfect for us tired people to crash in overnight.

Room Tip: Canal view rooms overlook Quatat Park.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 18, 2013
Given the very nature of the hotel business, the hours are long and demanding.
Day or night, good service depends upon people willing to give their very
best at all times. That's why it's truly rewarding when a guest recognizes our
staff’s efforts, and takes the time to say thank you.
Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

Very pricy during summer months but equal to other hotels in the area. Nice staff and clean rooms. Dining staff not especially friendly however assuming number of people and a little overwhelming. Our only place we stay when we are in Seaside.

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Vcmmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieMParsons, General Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 18, 2013
We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Thank you!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington state -USA
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 2, 2013

Looks really great in the lobby. Clean and the food area was clean at all times. Food was overly salty and the day we ate there the biscuits were dry and hard. Scrambled egg were so salty we couldn't eat them. Barely any gravy for the "biscuits and gravy" selection, Other food items were stocked up and full but then we were there at 6am so that seemed reasonable. The following day we got down at 930am and they was no eggs, no biscuits, no gravy, no sausage, guess since they stop serving at 10am they were not going to put anything out even though there still was a line of folks looking to eat. Oh well we went out for breakfast...
Our room was clean although the carpet looked like it should be shampooed. We had a great view on the 2nd floor of the river and all the paddle boats. Since most hotels have thin walls we had a thumper above us and noisy folks alside but we were sooo tired we slept most of the night. The mattress was the best I have slept on in a long time at a hotel YEAH! no achy back in the morning...The staff was friendly and help us on several items.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SuznBren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 17, 2013
Dear SuznBren,

Thank you for taking the time to complete a review on your stay. I appreciate the compliments on the staff and the level of service provided. I am truly sorry to hear that the food served during your travel did not live up to your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

We thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. Thank you again for your comments.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbernauld
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 27, 2013

Great service, clean spacious room. Check in was friendly and efficient - we were upgraded to a suite with a river view. Clean, comfortable room. Excellent breakfast with a good choice of hot and cold items. Really good coffee.

Receptionist recommended a few places to eat. Our stay in Seaside was spoiled a bit because of the sea mist - it was very cold and damp.

Would recommend the hotel though.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jojo9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
From WA in UT
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed August 23, 2013

We're easy to please travelers, but this hotel missed our expectations by a mile. The good parts: front desk people were pleasant at all times, room was clean, and beds comfortable.

Check-in was the worst we'd ever experienced (and another couple waiting commented that they had never had had such a check in experience either). I'll skip the details to avoid boring the innocent....but at the second attempt we waited for an hour.

Wifi was a totally unsatisfactory...I spent more time trying to get online than I spent working online. For this they made a very minor adjustment on the bill.

Phone system was out of order, so we had a blinking message light for two days. Bathroom fan usually has a rattle that was annoying for those trying to rest. The room did not have a comfortable chair or couch, although there was plenty of room for either one. Just two table chairs, such as one might use to play cards or such.

Oh, and don't ask to have your room serviced while you're out. They would not make any exceptions to the order that rooms were going to be serviced. Staff friendly, perhaps,...but definitely not client friendly. We'll stay elsewhere next time, way too many flaws for any reconsideration.

Room Tip: River side views are nice....
See more room tips
  • Stayed August 2013, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Seaside Convention Center, responded to this review, September 8, 2013
Dear sgmojo,

Thank you for sharing your feedback. It is wonderful to hear that you found our rooms clean and comfortable. I sincerely apologize for your experience during check in due to the service provided as well as the inconvenience you experienced caused by the internet service and phone system. We appreciate your feedback as it will be shared in order to avoid a similar experience as it is our goal to provide excellent service to all our guests.

Once again thank you for bringing this to our attention, as we pride ourselves on excellent customer service. Hope to see you soon.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Seaside Convention Center

Property: Holiday Inn Express Hotel & Suites Seaside Convention Center
Address: 34 North Holladay Drive, Seaside, OR 97138
Phone Number:
Location: United States > Oregon > Oregon Coast > Seaside
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Seaside
#10 Romantic Hotel in Seaside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Seaside Convention Center 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites in Seaside Oregon. This beautiful Seaside hotel is strategically located in downtown Seaside, convenient to the Seaside Convention Center and only 3-1/2 blocks from the beach. Close to the hotel is the Seaside Historical Museum, Seaside Carousel Mall and of course Seaside's famous downtown shopping area on Broadway, home of the Turnaround. We are also located just blocks from the Seaside Factory Outlet Center. The Holiday Inn Express Hotel & Suites in Seaside is ideal for business travelers, families and coastal visitors. The beautifully appointed guest rooms in this new Seaside hotel offer a variety of room types and styles with amenities to fit every need. The Holiday Inn Express Hotel & Suites in Seaside offers an indoor heated pool, spa and sauna; fitness center and guest laundry. We also feature a business center and free high speed Internet service. The team at the Holiday Inn Express Hotel & Suites in Seaside is committed to providing the highest level of service and value. We take pride in exceeding our guest s expectations and making your stay an enjoyable one. We reserve the right to make changes to policies without notice. All group reservations require a 96 hour cancellation notice. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Seaside - Convention Center
Holiday Inn Express Hotel & Suites Seaside Seaside
Seaside Holiday Inn Express
Holiday Inn Seaside
Holiday Inn Express Seaside

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