We're easy to please travelers, but this hotel missed our expectations by a mile. The good parts: front desk people were pleasant at all times, room was clean, and beds comfortable.
Check-in was the worst we'd ever experienced (and another couple waiting commented that they had never had had such a check in experience either). I'll skip the details to avoid boring the innocent....but at the second attempt we waited for an hour.
Wifi was a totally unsatisfactory...I spent more time trying to get online than I spent working online. For this they made a very minor adjustment on the bill.
Phone system was out of order, so we had a blinking message light for two days. Bathroom fan usually has a rattle that was annoying for those trying to rest. The room did not have a comfortable chair or couch, although there was plenty of room for either one. Just two table chairs, such as one might use to play cards or such.
Oh, and don't ask to have your room serviced while you're out. They would not make any exceptions to the order that rooms were going to be serviced. Staff friendly, perhaps,...but definitely not client friendly. We'll stay elsewhere next time, way too many flaws for any reconsideration.
- Official Description (provided by the hotel):
- Stay Smart at the Holiday Inn Express Hotel & Suites in Seaside Oregon. This beautiful Seaside hotel is strategically located in downtown Seaside, convenient to the Seaside Convention Center and only 3-1/2 blocks from the beach. Close to the hotel is the Seaside Historical Museum, Seaside Carousel Mall and of course Seaside's famous downtown shopping area on Broadway, home of the Turnaround. We are also located just blocks from the Seaside Factory Outlet Center. The Holiday Inn Express Hotel & Suites in Seaside is ideal for business travelers, families and coastal visitors. The beautifully appointed guest rooms in this new Seaside hotel offer a variety of room types and styles with amenities to fit every need. The Holiday Inn Express Hotel & Suites in Seaside offers an indoor heated pool, spa and sauna; fitness center and guest laundry. We also feature a business center and free high speed Internet service. The team at the Holiday Inn Express Hotel & Suites in Seaside is committed to providing the highest level of service and value. We take pride in exceeding our guest s expectations and making your stay an enjoyable one. We reserve the right to make changes to policies without notice. All group reservations require a 96 hour cancellation notice. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Seaside - Convention Center
- Holiday Inn Express Hotel & Suites Seaside Seaside
- Seaside Holiday Inn Express
- Holiday Inn Seaside
- Holiday Inn Express Seaside