We booked our stay with the Hillcrest Inn for Friday and Saturday October 1 & 2. We planned to drive down to Portland, stay a day then head over to Seaside for 2 days. The morning after we arrived in Portland we received a call that my husband's mother who had been battling cancer had taken a turn for the worse and was not expected to live beyond the next few days. We had no choice but to turn around and return home. I called the Hillcrest Inn and because of their 48 hour policy, he told me I would be charged for 1 day regardless of the circumstances. I understand their written policy, but do not understand their rigid lack of compassion. My mother-in-law passed away Friday Oct. 8th. They may have gained a 1-day rental, but they lost a customer and I will pass on my feelings to others if they mention staying there.
- Official Description (provided by the hotel):
- The Hillcrest Inn recaptures the nostalgic charm of the Oregon Coast. Located only a half block from the beach, 2 blocks from downtown and the Convention Center and yet situated in a serene garden-like setting. In addition to cottages with fully equipped kitchens, there are mini-suites with partial kitchens, spa rooms and immaculate traditional rooms. There is a sauna and bbq on site for guests use. The 5-bedroom Hilldcrest House, perfect for reunions and group events, can sleep up to 16 people and is located immediately next door to the Hillcrest Inn. ... more less
- Reservation Options:
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- Also Known As:
- Hillcrest Hotel Seaside
- Hillcrest Motel Seaside