TLDR; Stay in any other hotel in Seaside before you stay in this one.
On August 30, 2013, myself and my fiance left Coos Bay, OR, and drove five and a half hours to stay in Seaside, OR. Upon arrival, I was impressed with the layout and the lobby. When it was our time to check in, the clerk told us that there was an error with our reservation. He informed us that the card we used, which was a prepaid Visa, was unable to preauthorize the amount. While I was booking the reservation, the operator neglected to inform me that the card would be preauthorized for the full amount, or even any amount. This lead to our card being declined at the counter. My fiance and I tried to come up with a few solutions, but repeatedly we were told that nothing could be done. I even suggested a cash deposit of $500, along with photocopies of my Canadian passport and drivers license. Even this wouldn't suffice. We were told that we couldn't have a room, and were turned away. Due to the Labour Day long weekend in Seaside, there were no hotel rooms left in the city. This caused my surprise engagement vacation to come to an early end as Seaside was our last stop.
This situation was completely unacceptable, unprofessional, and inhospitable, and could have easily been avoided were it not for this hotels inappropriate requirements. Every other hotel I have stayed at has allowed some form of cash and identification deposit. There is no reason why real money could not be accepted. Even offering more than twice the cost of the room as a deposit and having it rejected is outrageous.
Having never stayed at a Comfort Inn before, I can safely say that I won't try to in the future, nor would I recommend them to a friend. The name says Comfort, and the hotel deals in hospitality. At the end of the day, I received neither.
- Official Description (provided by the hotel):
- "The Comfort Inn & Suites, located in Seaside, Oregon, is close to the Pacific Ocean, and is conveniently near the boardwalk. This hotel is perfect for both leisure and business travelers and is close to a number of popular destinations and tourist attractions. Head to the Seaside Carousel Mall or the Seaside Antique Mall for a day of shopping. Spend the day outdoors, soaking up the sun and playing in the ocean at Sunset Beach. Nature lovers will also enjoy a day at Necanicum River. The Seaside Convention & Civic Center is another frequented spot and is near the The Seaside Comfort Inn & Suites. As a guest at this non-smoking hotel, you will enjoy many wonderful amenities. You will have access to free WiFi, receive a free weekday newspaper, and get free coffee. A complimentary breakfast is also included with your stay. Start your day off right with waffles, eggs, meat, yogurt, and fresh fruit, to name a few of the delicious options. You will also have access to the pool, whirlpool, and sauna, which is open 24-hours a day. Each guest room is equipped with special features to make your stay more comfortable. These include a refrigerator, a coffee maker, a microwave, a hairdryer, and an iron and ironing board. Some of the guest rooms even have balconies with a view of the river, for a more luxurious stay. If you are looking for a hotel in Seaside, Oregon with friendly staff and comfortable accommodations at a great price, book your room at the Comfort Inn & Suites today!" ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Choice Hotels, Booking.com, Expedia, Hotwire, Travelocity, Cancelon, TripOnline SA, HotelQuickly, Cheap Tickets and getaroom.com so you can book your Comfort Inn and Suites by Seaside Convention Center/Boardwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn And Suites Boardwalk Hotel Seaside
- Comfort Inn Seaside
- Seaside Comfort Inn