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“Comfortable and Convenient; Excellent Helpful Staff in Hotel/Restaurant/Lounge”

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Red Lion Hotel Salem
Ranked #9 of 24 Hotels in Salem
Reviewed January 25, 2014

This Hotel and Restaurant is doing everything right for the discriminating traveler.

Great hotel that is conveniently located, we were in town for a Native American event which happened to be located just down the block from the hotel. It is close to everything in Salem and it was so easy access on and off the freeway yet quiet for sleeping. There is an on-site restaurant for added convenience in addition to a lounge (personable staff James had a great sense of humor and was welcoming) .

The staff member who checked us in was so courteous, efficient, and helpful; she reviewed a map the hotel supplied and informed us how to get to the events/places we wanted to go to.

Before I rave about the on-site restaurant, let me say this hotel got all the little things, right:
big windows that open for fresh air; fantastic pillow-top bed (slept like a baby; never do at hotels as light sleeper); well-appointed up graded rooms, smells good, clean; loved the little things like plugs on the lamp stand, big bags of pre-bagged ice, large mirrors, to-go cups with lids supplied, etc. Indoor pool and exercise room perfect for a bit of exercise, loved the dry sauna

The on-site restaurant, Willamette Valley Grill, is a gem. It was convenient to walk to dinner after a long day of traveling. We were not expecting what we experienced. First, the waiter, Casey was great and helped us chose from the specialties, had good advice. The combination of Casey and the exceptional food made it a delightful experience. Unfortunately, we did not get to meet the chef, we were shocked at the quality of menu, presentation, and preparation. We decided to get two appetizers and glad we did, both were fit for even the most discerning gourmand. Casey informed us some of the ingredients were locally sourced.

This chef knows what he is doing paring unique ingredients that seem unlikely but pleasantly surprise: Rouge Valley Creamery bleu cheese with dried cherries and hazelnuts or a delectable secret sauce in a blended mushroom dish you couldn't stop dipping your perfectly grilled bread into. Red Lion is fortunate to have this chef on-site.

Room Tip: We chose a room toward the back away from the main street; north-side, very quiet; partially overloo...
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  • Stayed: January 2014, traveled with friends
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Thank conniejulia23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Thank you for staying with us, we love happy customers.

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788 - 794 of 944 reviews

Reviewed January 12, 2014

Rooms are clean and what you would expect for a Red Lion. Close to the mall, restaurants and stores. Would stay again, also a pet friendly hotel. If you have a cat.. Where is your furry friend? Oh I don't have a furry friend..

  • Stayed: December 2013, traveled with family
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Thank Wyndmere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Thanks for the nice feedback, we appreciate the patronage.

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Reviewed January 9, 2014

I have stayed at the Salem Red Lion more than 6 times in the last two months and have been pleased with every aspect of the hotel. The beds are very comfortable; the rooms are always clean and at a comfortable temperature when we arrive. Every member of the staff I have dealt with have been friendly, helpful and respond immediately to requests. The swimming pool is at the perfect temperature for either leisurely playing or intently exercising. The gym is well equipped and always smells clean without smelling of chemicals. I had stayed at many other hotels in the Salem/Wilsonville area but after discovering the excellence of Salem Red Lion no longer bother checking other locations.

  • Stayed: January 2014
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Thank BethClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Thank you for the ongoing patronage, and kind feedback.

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Reviewed January 6, 2014

We have stayed at this Red Lion before with no issues this time was awful, we paid a $100. for a room we were unable to sleep in. The room next to us had a barking small dog, a TV with the volume all the way up on all night, and a loud couple who ultimately ended up in a huge fight all of which we could hear which I don't understand why we could hear all this! We had addressed the dog issue when it first started and nothing was done about it. The front desk indicated they might compensate us but I could tell it was begrudged I told him never mind, but they might look into why we could hear everything. I am sorry Red Lion we have stayed with you for many years in many different places and you let us down when we needed you the most our grandson had been in an accident in the pass and we had brought him home and we were very tired and wanted to rest before returning home ourselves. The impression we got was the people in the JR Suite were more important than us.......... buyer beware.

  • Stayed: January 2014, traveled with family
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Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Salem, responded to this reviewResponded January 13, 2014

Thank you for taking the time to comment about your recent stay with us. I do apologize that our front desk did not provide you with friendly and welcoming service. I would also like to apologize for the guests next to your room and that our staff was not more accommodating in this situation.
I do want to assure you that this will be addressed accordingly with our staff. You are a valued and we hope to have the opportunity to better serve you on your next visit.
Kind Regards

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Reviewed January 2, 2014

I have stayed in plenty of Hotel's but this hotel is has the nicest staff. Anything I called and asked about was answered and or brought to me within minutes. I love this place and the lounge is amazing. Very classy and mellow, I LOVE IT. I will be staying there every time I am in Salem which is very often.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Red Lion Hotels
Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Dear Crystal,

Thank you so much for being our customer, we appreciate the opportunity to serve.

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Reviewed December 31, 2013

Met extended family, we all booked at different times and they worked to put us in close proximity. The staff was helpful and accommodating with all our queries and requests. Good location for getting around Salem, and easy to get to from the freeway. We'll stay here the next time we're in town.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Red Lion Hotels
Thank Nanci S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Dear Nanci,

Thank you for staying with us, we look forward to the next visit.

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Reviewed December 15, 2013

Unexpected stay due to snowstorm on trip from Portland to Nth California. Hotel staff could not have been more friendly and accommodating. This is a good comfortable, clean stay. Small downstairs indoor pool & sauna but oddly, no changing room thereabouts. I changed in Sauna since I was alone there. Restaurant is a bit overpriced for quality of food. My steak was quite tough & leeks on plate not really cooked at all. Both restaurant & bar staff friendly - eager to please. Their attitude sort of makes up for the food.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with this hotel
Thank Lindissima14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedLionSalemGM, General Manager at Red Lion Hotel Salem, responded to this reviewResponded December 5, 2016

Dear guest,

Thank you for staying with us and providing the kind feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel Salem

Address: 3301 Market St NE, Salem, OR 97303
Location: United States > Oregon > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 24 Hotels in Salem
Price Range: $84 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Salem 3*
Number of rooms: 150
Official Description (provided by the hotel):
Welcome to the Salem Oregon the capital city of Oregon. The Red Lion Hotel Salem is located on Market Street, just off I-5 and minutes from downtown, the State Capitol, Salem Center, the Oregon State Fair Grounds, Woodburn Outlet Mall and Oregon Gardens. We are in close proximity to the The HOOP (5.1 miles), Garmin (4.1 miles), Sanyo (5.85 miles), Salem Hospital (5.22 miles), T-Mobile (6.89 miles) and Home Depot Distribution Center (5.45 miles).Our 148 spacious guest rooms and six executive suites are newly renovated and Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, coffee makers and hairdryers. All guestrooms include microwaves and refrigerators as well. We offer room service and valet laundry services. For fun and relaxation, swim in our indoor pool or work out in our fitness center, which also includes a dry sauna. You'll enjoy the flavors of the great northwest at Willamette Valley Grill Restaurant and 3301 Ultra Lounge, open daily for breakfast, lunch and dinner. With 10,000 square feet of meeting space, the Red Lion Hotel Salem is also able to accommodate up to 600 guests for your next conference or special occasion.Parents, students and alumni will find us conveniently close to all of the area's universities and colleges. Willamette University is just 3 miles west of the hotel and Chemeketa Community College 4 miles north. Two other universities that are nearby are Corban College, just 8 miles South, and Western Oregon University 15 miles West. The only HUT Portland Airport shuttle location in Salem. For care, comfort and value, visit the Red Lion Hotel Salem where our staff is always ready to respond to your every need. ... more   less 
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Also Known As:
Salem Red Lion
Red Lion Salem
Red Lion Hotel Salem Oregon

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