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“Make use of your travel points here”
Review of Comfort Suites

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Comfort Suites
Ranked #10 of 24 Hotels in Salem
Certificate of Excellence
Reviewed March 2, 2014

Hotel is nice enough- pretty entry and decent room although on the small side, but nothing overly special. The bed looked super plush, but I didn't find it that comfortable and actually a bit hard. The carpets weren't disgusting by any means, but seemed in need of a cleaning as they were a bit dingy looking. Pretty much an average place for a mid-level hotel.

The cash price seems high compared to other hotels within the same brand that I have stayed. To be more specific, the Choice Hotel reward program has an acceptable reward program price per night at this hotel- especially compared to similar hotels in the same brand- (12,000 per night vs up to 20,000). However, I found the travel reward program through my credit card (uses Travelocity) was much better yet at only 10,000. Interestingly, the Travelocity point system charges that same 10,000 points for a Rodeway Inn a short distance up the highway that is half the cash price or better of this hotel. There is no question I would choose this over the Rodeway Inn for the same points, but don't think this hotel is worth over double the cash price of the Rodeway Inn which I have stayed at numerous times.

Since I frequent this area every year or so, the bottom line would be that I won't likely pay cash at this hotel due to better values being elsewhere, but if I have the points through Choice Priveleges or better yet, my travel credit card, this hotel is a particularly good value and I would gladly stay here under those circumstances. I would consider this hotel a 5 star for point value, but only 3 stars for cash, hence the average of 4 stars given.

Room Tip: I didn't see anything about this hotel that would make one room better than another
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  • Stayed: February 2014, traveled on business
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Thank ValuQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, Manager at Comfort Suites, responded to this reviewResponded March 14, 2014

Thank you for taking the time to write the review. We value each one and try to build on them.

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68 - 74 of 131 reviews

Reviewed December 24, 2013

Clean, spacious rooms, well-equipped with fridge,microwave, easy chair, small sofa, and desk. Large counter in bathroom. Top floor rooms slightly longer.

Breakfast typical for the chain, complete and filling. Wish they had real scrambled eggs instead of the pre-fab patties. Newspapers and cookies free at front desk.

Near airport (as name implies) and less than half a mile north of Costco on Mission Street.

Hotel far back from street so all rooms equally immune from road noise.

  • Stayed: December 2013, traveled as a couple
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Thank 828TJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, Manager at Comfort Suites, responded to this reviewResponded December 28, 2013

Thank you for the review and we look forward to seeing you in the future

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Reviewed December 21, 2013

I stay here for business often, staff if always polite and helpful. It is close to what I need when I am in town on business, but I would stay here if in town for pleasure because if my previous experiences at this hotel.

  • Stayed: December 2013
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Thank Guest6491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, Manager at Comfort Suites, responded to this reviewResponded December 28, 2013

Thank you for the review and we look forward to seeing you in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

Wonderful location in a modern business park. In the early morning, took our dog for a walk through manicured landscaping and even a couple ponds that were full of waterfowl. The parking lots and sidewalks were still empty and it was rather peaceful.

Stayed: November 2013, traveled as a couple
Thank Kenneth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, Manager at Comfort Suites, responded to this reviewResponded November 30, 2013

We appreciate your feedback. Thank you for sharing your comments and review.

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Reviewed October 27, 2013 via mobile

From the warm cookies at night to the great beds and service this hotel has served me well everytime I come to Salem. I stay here often enough that they know my name ......breakfast is great and all the staff are wonderful I recommend this hotel anytime you're in Salem.

  • Stayed: October 2013
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Thank Clouserge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, General Manager at Comfort Suites, responded to this reviewResponded November 5, 2013

We love to hear that we make our guests feel at home. Thank you for the review and we look forward to seeing you in the future

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Reviewed October 8, 2013

This hotel is average which was expected so I was not disapointed in any way. The rooms are nice for one or two and are both clean and comfortable. I also found the palce to be very quiet and fine for buiness, however nothing special. One nice item is they provide a light meal during the dinner hour gratis on Monday through Wednesday.

  • Stayed: October 2013, traveled on business
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Thank JBoo80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, General Manager at Comfort Suites, responded to this reviewResponded October 16, 2013

Thank you for sharing your review with us. We are working on making ourselves more than "average". We have alot of things in the works and hope that if you get back in our area again, you will give us another look.

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Reviewed September 5, 2013

The Comfort Inn was a very nice hotel more a 4 1/2 than a 4. The rooms were big, nicely appointed and clean. The people seemed nice but I would like to have seen the breakfast lady restocking the breakfast more. It was 45 minutes before it ended and many items were needing restocking. I saw a few people have to go ask for items like hard boiled eggs because the lady never came out of the back. Can't say if she was friendly since I never saw her. I would stay her again and recomend the hotel.

  • Stayed: September 2013, traveled as a couple
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1  Thank Impalajohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor055, General Manager at Comfort Suites, responded to this reviewResponded September 6, 2013

Thank you for sharing your review with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 630 Hawthorne Ave SE, Salem, OR 97301-5096
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Salem
Price Range: $107 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Comfort Suites® Airport is centrally located between Eugene and Portland in the Willamette Valley, just off Interstate 5. This Salem, OR hotel is only two miles from the Oregon State Capitol and within minutes of several colleges and universities, including Corban College, Western Oregon University, Willamette University and Chemeketa Community College.*Free High Speed Wireless*Complimentary Hot Buffet Breakfast*Evening snacks*Light Dinner snack - Monday thru Wednesday If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests are also invited to take advantage of the exercise room, indoor pool, hot tub and sauna. Business travelers will appreciate access to copy and fax services. *Meeting Facilities also available ... more   less 
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Also Known As:
Comfort Suites Salem, Oregon
Salem Comfort Suites

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