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“not clean & rude”

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Days Inn Black Bear
Ranked #14 of 23 Hotels in Salem
Roseburg
Level Contributor
206 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“not clean & rude”
Reviewed March 29, 2012

My co-worker and I were booked here due to its location to a conference we were attending. The check-in clerk was very rude. I had to return to the front desk area several times to get the free wi-fi hooked up. She was very put out my questions. The room was clean enough but the bathroom. . . there was mold in the shower. My co-worker and I will not be returning.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank dietcoke22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TULSI97301, General Manager at Days Inn Black Bear, responded to this review, April 7, 2012
Dear Customer,
I am sorry for the inconvinence you had while you stayed at our property. To improve the quality of our customer service , if you can proivde me your last name and stay date I can talk to right employee and take care of the issue. I appreciate your time for writing a review which will help us to improve our customer service.
Thank you
General manager
Days Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
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    122
    93
    47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Florence, Oregon
Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 20, 2012

Found this hotel in a Best Western book, "Black Bear Inn" It is NOT a Best Western Nor is it best Western Quality.
Anyhow, on to my review, The first room has 1/8th of a roll of TP, so before we had all finished relieving ourselves I had to go ASK for another roll and was treated like I was inconveniencing her. THEN we went out to dinner (Red Lion's Willamette Grille-So Yum!!) Came back and had to Ask for towels to swim, understandable. The pool is AWESOME, Indoor, with a sectioned off part of the large 9ft deep pool for children that is only about 1.5ft at the deepest. Which was great. Went back to our room to shower and there is NO HOT WATER!! So I sent my husband to go ask about it, she annoyedly told us we had to switch rooms So I had to re-clothe my 3 small (under5) children and move rooms in 40 degree rainy weather. Just annoying we were up an extra 2 hours and frustrated. This new room also had no toilet paper (1/6 roll). and had parts breaking (the tissue thing in the bathroom, the remote for the cooler)
Anyhow, no word on the continental breakfast, we slept through it because the room swap. So I guess the plus is the beds were comfy and they had a 2 queen 1twin set-up so it was nice.

Room Tip: Don't get a room under the stairs Make sure you check if the hot water works soon as you get in...
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  • Stayed February 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank MTKKKF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Salem hotels

BC Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2011

Stayed here for 1 night on a road trip. Although right beside I5, no noise when door closed. Not fancy and furnishings dated but very comfortable bed. Slept in and missed the free breakfast.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cedarpostie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaverton, Oregon
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 28, 2011

Reception lady was perturbed because we interrupted her personal phone call when we arrived to check in. Later contact with different lady had the same attitude. Also, the mattress was very very hard, making a good night's sleep impossible.
The room was very clean and everything else was great, but I won't return.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jasonb1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
141 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 18, 2011

Stayed at the Days Inn Black Bear for a business meeting. Rooms were clean and close to the Meeting Building. Nightly room rental was very reasonable. Breakfast was great, good selection of sausage, boiled eggs, muffins, bagels, or toast and fruit. Meeting space was great for medium size group. And the location was convient to Salem Shopping and restaurants.
I would stay there again.

Room Tip: If you are there for a meeting, ask for a room at the south end of the property that is close to the...
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Ray425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loomis ca
Level Contributor
435 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed October 6, 2011

For $59 a night, this hotel is tough to beat. It was clean. It had a mini frig, coffee maker, and microwave. The breakfast included had hot menu items in a large breakfast room. They even had a tennis court that we took advantage of.

Close to restaurants and the freeway, we were pleased with our choice and would stay again. The only negative? A fair amount of freeway noise. If you have the heater or AC on it would probably be fine, but we enjoy sleeping with the windows open. Ear plugs or heavy sleepers would make it all go away.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ernieLoomisCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, WA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2011

It was awful. First room the toilet did not work. The next room was a nice size but old. The floors all squeaked above us and beside us. You could hear all of the doors closing. It was one of the noisest buildings I have been in.
Staff was nice but since we had thought we were arriving at a Best Western it was a shock. I see it is now listed as "Formerly a Best Western."

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Juanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Black Bear

Property: Days Inn Black Bear
Address: 1600 Motor Ct NE, Salem, OR 97301-1801 (Formerly Days Inn Salem)
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 23 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Black Bear 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Days Inn Black Bear has 101 rooms and offers a complimentary Full, Hot breakfast every morning. The friendly, helpful staff at the Days Inn is ready to ensure an enjoyable stay for guests traveling on both business and pleasure. Located near Interstate 5 in Salem, Oregon the hotel offers all of the amenities to make a guest feel right at home. Our property has a Indoor heated pool and sps, exercise facility and two saunas. A tennis court and playground are also on site. Free over-sized vehicle parking and guest laundry facilities are also available for your convenience. All of the rooms have microwaves and refrigerators as well as irons and ironing boards and hair dryers. All have access to premium cable channels including HBO and free wifi. Pets are welcome for a $11 a day pet fee. ... more   less 
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Also Known As:
Days Inn Salem Hotel Salem
Best Western Salem
Salem Best Western
Days Inn Black Bear Salem, Oregon

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