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All reviews free breakfast parking lot denny's breakfast cookies front desk best westerns western hotels two sinks great place to stay third floor room was clean bottled water salem area definitely stay here again business center right next door indoor pool
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Reviewed 4 weeks ago

Convenient location, across from Costco & next to Denny’s (which is where you get the provided breakfast). Coffee service was appreciated. Very clean property. Friendly staff. Only problem was weak shower pressure.

  • Stayed: September 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jodi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this reviewResponded 4 weeks ago

Thank you for your review, Jodi. We appreciate your comments, and hope to see you again the next time you are in Salem!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

To start Cynthia at the desk is awesome! Very nice and smiles the whole time. Been here several times and she is always great.

The rooms are decent and clean. Shower/tub could use some updating but clean!

Pool, hot tub, sauna all decent.. and really pretty clean.

Free breakfast at Denny's next door included.. if you like

Review is based on type of hotel and location.. this is a good spot

Stayed: September 2018, traveled on business
Thank Kaleb Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this reviewResponded 4 weeks ago

Thank you for your review, Kaleb. We appreciate your repeat business. I'll pass your comments on to Cynthia; I know she'll love to hear your positive comments about her service! We look forward to your next visit with us.

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Reviewed September 12, 2018

When we checked in we were asked which floor we would like to be on, which is a first for me. Usually we are told which floor. Everyone was friendly, professional and there was not an issue that was not resolved for us, i.e., we needed a corkscrew and front desk had one for us. The room was huge, comfortable and the in-room refrigerator was very helpful. We would recommend this motel and would definitely stay here again!

Stayed: July 2018
Thank logilvie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this reviewResponded September 12, 2018

Thank you for your review. We try to meet all of the needs of our guests, and it's great to hear that you were satisfied with our service! We hope to see you again soon.

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Reviewed September 8, 2018 via mobile

I chose this place to stay over after reading all the positive reviews here. I was to had a great experience. The room size is huge, having the two vanities in the bathroom is so helpful when traveling as a family. Needs are comfy and cookies are yummy. We had everything we needed for our stay and would choose this hotel next time we are traveling through. Only concern is the lack of exhaust vent in the bathroom, it gets so steamy and there so much moisture... No mildew yet but probably needs to be addressed, other then that, perfect stay.

Stayed: September 2018, traveled with family
Thank Ricky300m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this reviewResponded September 12, 2018

Thank you, Ricky, for your review of Best Western Plus Mill Creek Inn, and thank you for the comments about the bathroom ventilation. We will check all of the bathroom fans, and make sure they are all working better from now on. We hope you'll visit us again the next time you are in Salem.

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Reviewed September 8, 2018

good location, easy access to the I-5 freeway, excellent friendly staff, good sized clean, quiet and comfortable rooms. This facility checks off on all I am looking for when on a road trip. Nice indoor pool and hot tub too.

  • Stayed: September 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank JamesM12695
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this reviewResponded September 12, 2018

Thank you for your review, James. We love hearing that you enjoyed your visit with us, and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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