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“Good location, right price”

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Best Western Pacific Highway Inn
Ranked #6 of 23 Hotels in Salem
Alberta, Canada
Level Contributor
297 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“Good location, right price”
Reviewed May 18, 2013

The PHI is an older 2-storey motel but is well maintained. It is a short distance from the I-5 with access to a variety of restaurants and shopping within 5-10 minutes driving. Although the hotel was fairly busy, it was really quite quiet. Rooms were a good size and clean although my husband found the bed a little too soft. The continental breakfast was good and the staff were friendly. Really liked those evening cookies! The accommodation was definitely good value for the price paid.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aldergreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, Manager at Best Western Pacific Highway Inn, responded to this review, May 22, 2013
Thank you for your wonderful review, Caroline! We are so glad you found us to be accommodating and easily accessible, and that you appreciated all of the little details that our staff and hotel provide. We look forward to serving you again in the near future!
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Seattle, Washington
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 4, 2013

Great location, easy to find and easy back on the freeway. Subway next door which was convenient for supper after a long drive. Everything clean and comfortable, quiet and safe. Although I didn't need it, I loved seeing the ironing board etc. in the little wall mirror.

Room Tip: I didn't want upstairs; too tired to carry luggage up so the clerk moved me to a downstairs room...
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bartsbuds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, Manager at Best Western Pacific Highway Inn, responded to this review, May 9, 2013
Thank you for your review of the Best Western Pacific Highway Inn. We take great pride in the care of our hotel. I'm pleased to hear that we succeeded and you enjoyed your stay. The Subway you mention just opened this month, and I believe all of our guests will love this addition to our neighborhood. Again, thank you for your review.

We hope to see you again the next time you visit Salem.
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1 review
Reviewed April 29, 2013

This is an older well cared for hotel. Room was extremely large. Small fridge, fold down ironing board. Decent HD TV. Best part was large hot tub and large pool open till midnight. Hot temp :-) felt awesome after a long drive. Staff was very friendly. Definitely would stay here again. Great people.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tawnyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacey, Washington
1 review
Reviewed April 4, 2013

We stayed for two nights and the staff was quite accomodating to us. It was just me with our five and nearly four year old children. The employee checking us in was helpful enough to walk a can opener over to us and leave it with us overnight because she knew that it would be difficult for me to leave the room.
The rooms were clean and comfortable.
The pool and hot tub were a huge hit and we would swim in the morning then head out for the day and then return to swim once more.
The continental breakfast was tasty and my kids ate and ate and ate. The staff refreshed it for us when she noted they were out of yogurt.
I came home and told my husband that next time we were in OR near Portland that we should stay there.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zapswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, Manager at Best Western Pacific Highway Inn, responded to this review, April 5, 2013
Thank you for your recent review! We greatly appreciate your recognition of our evening desk clerk and posted a copy of your kudos for the entire staff. It is wonderful to hear from our valued guests that you will continue to use our patronage when in our town. We are very happy you enjoyed your stay and hope to see you again in the near future!
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Britton, South Dakota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 3, 2013

I stayed 8 nights after switching from another hotel. The first hotel was newly remodeled so the room was nicer, but it was too small. This hotel had a good sized room and a big pool, which my kids liked. Everything was nice, but used in the room (of course newly remodeled is always nicer). The front desk workers were very kind and helpful. The only downside is that the pool is in a different building than the rooms so you have to walk outside in the chilly air. I'll stay here again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank BrentB24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, Manager at Best Western Pacific Highway Inn, responded to this review, April 5, 2013
Thank You for your review. We continually strive to make our guests feel at home and completely satisfied when staying at our property. It's always nice to hear such positive comments coming from someone who just happens to discover our property. I will be sure to share your comments with our staff to reinforce our commitment to taking care of our guests in every way! Thank you once again for taking the time to write a review for us!
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Clarkston, Washington
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 9, 2013

We stopped here for one night this week while traveling through Salem. This hotel was very nice, quiet, clean, and the front desk staff was very courteous and helpful. I stopped into the office the next morning and commented that the toilet was loose on it's mounting bolts and the hand pump on the hair conditioner in the shower would not pump. The attendant was right on top of getting maintenance called to check into both issues. We would stay here again if stopping in Salem.

Room Tip: We always just nicely ask for a room on the top floor away from the elevators and the soda/ice machi...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idaho2some
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Pacific Highway Inn, responded to this review, March 11, 2013
Thank you for your wonderful review! We are so glad you found us to be courteous and recommendation worthy-that is always a goal of ours. We look forward to serving you again in the near future!
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Klamath Falls, Oregon
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2013

The staff are super friendly and helpful. They have upgraded their breakfast to include pancakes and Biscuits and Gravy. Excellent. The rooms are clean and they have new flatscreen televisions with quite a variety of channels. It is fairly close to the freeway entrance, but not noisy. Close to shopping and restaurants.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jake B, General Manager at Best Western Pacific Highway Inn, responded to this review, March 4, 2013
Hi Greg,

Thank you for your recent review of our property. It's good to hear that you enjoyed our recently updated breakfast and the room renovations. We look forward to seeing you the next time you are in Salem!

Jake Bryant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Pacific Highway Inn

Property: Best Western Pacific Highway Inn
Address: 4646 Portland Road Northeast, Salem, OR 97305-1657
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Salem
#4 Family Hotel in Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Pacific Highway Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Salem
Salem Best Western
Best Western Pacific Highway Inn Salem, Oregon

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