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“Four day business trip”

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Howard Johnson Inn Salem
Ranked #13 of 23 Hotels in Salem
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467 reviews from our community

Traveler rating
    76
    141
    128
    82
    40
See reviews for
157
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100
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Santa Barbara, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 9, 2013

Reserved a non-smoking room but whoever was in the room previously smoked. Called the front desk and they said to open the window. The bed had dog hairs--gross. Saw a different room that was bigger but in another room there was loud yelling and fighting. Didn't want to hear that all night after driving fifteen hours to get here. Decided to go to a different hotel. Don't waste your time. Find another hotel.

Stayed August 2013, traveled with family
Helpful?
1 Thank jespaugab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOJO_Salem, Manager at Howard Johnson Inn Salem, responded to this review, August 15, 2013
When we reviewed this response, we were in puzzles. Finally we knew what this guest was talking about.
Guest booked through online travel website and prepaid to them for 4 nights. It was the last room with 2 queen beds upstair when they checked in. Guest checked in and came to the front desk complaining some smoking smell. Only smoking smell. We did not mention to her about opening the window, we did explain it might be previous guest a smoker and we did have Ozone odor purifier and we could put it in if they were out for dinner. This was not accepted, so we recommended switching room to 2 kings room. They looked at the room, no smell. The so called "Fighting" was never happened as we had 2 teams of young kids came for tournament and one team were gathering in one room talking. We respected guest's choice by not staying though we showed very accomodated, Dog hair in bed was never mentioned on that day. If guest directly booked room from the property, we won't care about one night cancelation fee and no bother to cancel it without charge It was booked through 3rd party reservation and please don't get mad at us as we had done everything to win your business. We always appreciate poeple who can objectively post comment and truly to help me make improvement. Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Salem

Property: Howard Johnson Inn Salem
Address: 2250 Mission Street SE, Salem, OR 97302
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 23 Hotels in Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Salem 2*
Number of rooms: 78
Official Description (provided by the hotel):
updated melm 3/11/07 ... more   less 
Reservation Options:
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Also Known As:
Howard Johnson Inn Salem Hotel Salem
Howard Johnson Salem
Salem Howard Johnson
Howard Johnson Hotel Salem
Howard Johnson Inn Salem Oregon

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