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“First Class! Loved it.”

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The Grand Hotel in Salem
Ranked #3 of 24 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed April 4, 2005

I stayed at this hotel for 2 nights. It was a very nice experience. The lobby is magnificent...high ceilings, plush seating, and nice free pastries. The staff was very courteous during check-in.

The room (all suites) was very spacious. I enjoyed the leather sofa and chair. Two TVs, one in the sitting/living room, and one in the bedroom was a nice touch. 70 channels too! However, they were only 27 inch TV's I think. A larger TV or maybe even a flat screen would be nice.

The fitness center was also enjoyable. Nautilus machines and a nice pool and jacuzzi were there.

Note: I satyed there in late March. The staff told me that the hotel's resraurant would open in May/June 2005. So when I stayed there, no room service was available. But that was ok because there were many dining choices right outside the hotel.

The free buffet breakfast was a little on the light side. It consisted of scrambled eggs, a variety of warm breads, cereal, outmeal, juices, and fruit. No meats at all. The free breakfasts served at Embassy Suites beats this offering hands down. However, I attribute the light offering to the fact that the restaurant was still under construction.

Underground parking was free and safe.

I look forward to staying there again when I can check out the restaurant.

5  Thank RobsPicsCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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612 - 618 of 620 reviews

Reviewed March 17, 2005

We stayed in the Phoenix Grand Salem in March 2005 on our touring holiday from Dinnington, Sheffield, England to the USA. The staff were first class, the hotel is outstanding in its attention to quality and customer care, we would stay again.
As a family of four, with children who argue all the time, the front desk and support staff ensured that we had the extra roll away bed to seperate the kids to have a good nights sleep!. A large breakfast room serving a wide selection, including biscuits, warm breads, fruit etc.
On site secure underground parking, what else would you need?
We wish the staff and the hotel all the best for the future.
Kind regards.
The Wade family, Dinninigton, Sheffield, England.

5  Thank Noel58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2015
Google Translation

  • Stayed: October 2014, traveled on business
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    • Service
Thank Fonzago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott S, General Manager at The Grand Hotel in Salem, responded to this reviewResponded September 16, 2015

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Reviewed May 17, 2014
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  • Stayed: December 2013, traveled as a couple
    • Value
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Thank mmgb1233
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scottSalemOr, General Manager at The Grand Hotel in Salem, responded to this reviewResponded May 19, 2014
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Reviewed January 5, 2012
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  • Stayed: September 2011, traveled with friends
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Thank Beeanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2011
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  • Stayed: October 2010, traveled with family
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Thank うぃらめ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2010
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  • Stayed: November 2010, traveled on business
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Thank Kastenfrosch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Hotel in Salem

Address: 201 Liberty St SE, Adjacent to the Salem Convention Center, Salem, OR 97301-3509
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Salem
#3 Business Hotel in Salem
#3 Romantic Hotel in Salem
#3 Family Hotel in Salem
Price Range: $185 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more   less 
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
The Grand Hotel In Salem Oregon

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