Checked in here about 8pm after a long drive. The check in was fast, and efficient. I stayed in a room on the second floor which was very clean, and really big for being just a basic room. The TV was a newer flat screen and the room had all the amentiies it should have. The girl at the front desk was nice enough and reccommended me to some good restaurants. The room included brekfast and parking which was really good for the rate we paid.
I got to breakfast about an hour before it was supposed to close. There was no fruit left at all.. it was a really minimal breakfast. The dining area was very clean though, and they hade a make your own waffle station which was great.
The only real negative thing about this hotel is the lack of polish. The guy who checked me in was using slang and had his hands in his pockets. The housekeeprs on the floor were cleaning other rooms with the doors open and talking loudly about the state of the room. The check out was very casual - the desk was a mess and boxes all over the place. The ladies who checked us out were dressed too casually to be working at the desk of a hotel like this.
Not quite a five star hotel yet, but definetely has the potential and I would stay here again if I return to Salem.
- Official Description (provided by the hotel):
- Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more less
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- Also Known As:
- Phoenix Grand Salem
- Hotel Phoenix Grand
- The Grand Hotel In Salem Oregon