I used to live in Salem when I attended Willamette University, so I know the town pretty well. This hotel is new to me, but I deeply appreciate both the proximity to campus and their green efforts: windows that open, EV chargers in the free garage and offsetting all energy use. Solar panels power the adjacent convention center, and a display shows how much power is being generated. We appreciated that towels we hung up for further use were actually left in place: so many hotels have cards that say they won't change towels unless they are on the floor, but most do even if you hang them up. Bravo!
Breakfast was a good buffet, but it seems odd that a place that goes the extra mile in other areas would still have Froot Loops (=not real food) in the buffet. We still stuffed our teen with oatmeal and fruit, sausage and pancakes. Coffee cart made a good cup of soy mocha, though the cocoa powder had milk in it, so I had to use my own.
The family also enjoyed the pool, and had it nearly to themselves. Clean rooms, operable windows, room service had desserts from the Konditorei (a Salem institution), easy walking distance to Kwan's Chinese. There's a McMenimen's pub an easy five-minute drive away too. Love the microwave and fridge in the room, and leather sofas.
Bathroom was on the dark side, but the lighted makeup mirror helped with makeup and served as a nightlight. Mattress very firm.
Extra mile: turns out we left a favorite pillow behind: we called when we were about an hour out, and they said they would call back once all the housekeeping carts were back in. No one ever called, but a package arrived three days later with the pillow in it.
Will definitely stay there again.
- Official Description (provided by the hotel):
- Oversized, Well-Appointed, and newly renovated hotel accommodations in Salem, Oregon. The Grand Hotel in Salem, Oregon features 193 luxurious and comfortable rooms and premier suites. Headquarters hotel for the Salem Convention Center, we are a 100% non-smoking facility. Our room settings are arranged perfectly for business and leisure travelers, conference attendees, small or large families and groups. These are definitely the most elegant, spacious rooms in Salem, Oregon! ... more less
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- Also Known As:
- Phoenix Grand Salem
- Hotel Phoenix Grand
- The Grand Hotel In Salem Oregon