We booked this room over a month in advance. The day we were to arrive we received a phone call wanting to know if we were coming. Assured them we were told we had a nice room, but not what we asked for or were told we would have by earlier correspondence. On checking in were were assigned to a first floor expanded closet next to an external door and at one entrance to the parking lot. The room had one easy chair and a desk chair. We expected to be in and out due to business schedule. The first day we returned late in the afternoon and the room had not been serviced. We were told we must vacate the room while the room was being cleaned. The only concession for the changes was a token reduction in an already extended daily rate.
The price was considerably higher than my previous stay with poorer accommodations. The breakfast was much below the standards I have been accustomed to at Hampton. We were required to return to Salem just a few days later, and I inquired about reservations. The price I was quoted had been upped again. A chain within a few blocks was many dollars cheaper and had better service and bigger rooms. This is a never again when we go to Salem. It is a pity because it is an excellent facility in a good location staffed with caring employees. But, management is lacking.
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn & Suites Salem, set just minutes from downtown Salem, the state capital of Oregon. Take the family for some thrills at Oregon State Fairgrounds, discover the state’s natural beauty at Silver Falls State Park and explore Oregon’s various wineries and restaurants during your stay. The hotel is also located near many local colleges and universities, including Willamette University, Corban University and Western Oregon University. This Salem hotel is great for visiting students and families, and packed full of amenities to make your stay as comfortable as possible. It is also convenient to many nearby businesses, including T-Mobile and Sanyo.Check in to this hotel in Salem, Oregon to enjoy a range of amenities and services to make each guest feel at home. Swim laps in the hotel’s swimming pool and maintain your fitness routine on the road in the fitness center with a range of cardiovascular machines. Start each day with Hampton’s free hot breakfast, or simply grab a free Hampton On the Run® Breakfast Bag to take away with you Monday through Friday. Our hotel in Salem, OR offers a light dinner on Tuesday and Wednesday nights. Stay on top of work in the business center equipped with fax, photocopying and printer access. Host your meetings in the hotel’s 851 sq. ft. meeting room which accommodates up to 96 guests in a range of seating styles. ... more less
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- Also Known As:
- Hampton Inn & Suites Salem Oregon