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Hampton Inn & Suites Salem
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Reviews (896)
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All reviewssaltwater poolcomplimentary dinnerexcellent hotelgreat place to stayfresh baked cookiesking suitestaff was very friendly and helpfulfitness roomdefinitely stay here againfitness centerclean roomsfront desk staffhot breakfastwaffleseasy accessfree breakfastinns
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817 - 822 of 896 reviews
Reviewed April 16, 2013

After driving for hours and arriving in the dark, we were desperate to rest. Tried a few hotels that were noisy and dirty before finding this gem. The girl at reception was friendly and helpful. The room was a good size. The beds were wonderful. The bedding excellent. The only thing that would have made it excellent would be a fridge in the room - bit dated having to fetch ice! We sampled the free breakfast in the morning. Typical selection. Scrambled eggs were pretty awful though.

  • Stayed: April 2013, traveled with family
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Thank Elers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this reviewResponded November 12, 2016

We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

I won a free nights stay and it was amazing!!! The staff was wonderful, the hotel is clean and beautiful, the breakfast was great! Everyone was very accommodating! They treated my kids great, the manager even brought the kids toys for the pool! Wonderful place. Any family I have come from out of town will be recommended to the Hampton! Thanks!

  • Stayed: April 2013
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Thank shaleighty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this reviewResponded November 12, 2016

We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2013

The rooms were very clean and pleasantly surprised that a sticky note on the headboard stated that the duvet cover.

Interstate 5 is close by but we did not hear the traffic at all nor any of the guests in other rooms.

All the staff was very pleasant and helpful and the breakfast selection was very good. No meat items though...

We will stay here again whenever in town.

  • Stayed: April 2013, traveled with family
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Thank MikeInPennsylvania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this reviewResponded November 12, 2016

We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

Always feel confident that I am sleeping in a clean bed with the most comfortable sheets and pillows. The waffles are the best part of the breakfast...I mean, what other hotel lets you make your own fresh WAFFLES?

  • Stayed: April 2013, traveled solo
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Review collected in partnership with Hampton
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this reviewResponded November 12, 2016

We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

We had just a short overnight stay. This seems like quite a new Hampton, and had all the usual amenities including free WiFi and breakfast. Excellent response to our complaint that all the hot breakfast (western omelet, chees omelet or waffle) contained milk. Notmuch that couldbe done about it on the spot, but every effort was made to satisfy us, and we were given the impression that our feedback would reach the menu planners.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ross O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this reviewResponded November 12, 2016

We truly appreciate you taking the time to review your stay with us! It encourages us to continue amazing service and to see where we can improve to make your visits amazing! Thank you for choosing Hampton Inn and Suites! :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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