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“Nice and clean”

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Comfort Inn & Suites
Ranked #11 of 23 Hotels in Salem
napa, ca
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice and clean”
4 of 5 bubbles Reviewed June 13, 2013 via mobile

On the road from California heading to washington looking for a good place to stay. I called a few places first but Rich at the comfort inn was the most helpful so I decided to book a room. The place was nice and clean and the room was spacious. The was great and breakfast was good too.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hudds5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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169 reviews from our community

Traveler rating
    44
    63
    37
    13
    12
See reviews for
56
46
7
32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Sacramento, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 9, 2013 via mobile

We have stayed here before. The Newport Seafood Grill next door is very good. This is a convenient stop. Road noise previously mentioned not an issue. If you don't use it, ask them to remove the $1.50 safe fee when you check out. Bed very comfy. Sink separate from shower tub area. Large fridge. Wifi free and easy to use.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Izzatso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klamath Falls, Oregon, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 28, 2013

We originally stayed for 3 nights to attend a convention and added on a day when we checked-in. They easily accommodated us and allowed us to stay in the same room. I love their rooms with the comfy pillows, fridge, microwave, 2 sinks, etc. It's very convenient when you have 4 people in a room. Their breakfasts are wonderful. I love them when I stay at these hotels. I also like their indoor pool which can be used year-round. Thank you for another great stay.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pollock Pines, California
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

I stay almost exclusively at Choice Hotels and most times it is a Comfort Inn or a Comfort Suite. This hotel is what I've come to expect from the Comfort Inn & Suites chain. The room was clean, modern, and very comfortable. Also we got a 2 queen bed suite for only $79 and that was a deal compared to all the rest of the hotels we priced in the area of this caliber.

All the amenities were functioning and the staff was top notch on both the day and night shift. I don't think I've been to a Comfort Hotel with friendlier staff. For example we got up late and breakfast had been over for 30 minutes but they still fed us...eggs and sausage too!

Highly recommend this hotel when needing a place to stay in the area. It's great for families or folks traveling on business.

Room Tip: There are two types of suites...regular and those with a partial divider. It's $5-10 more for t...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Harbor, Washington
Level Contributor
124 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

Nice hotel in a good location in Salem. Staff very friendly. King suite has half wall between bed and sofa. Good breakfast with protein as well as carbs. Hot items too. Breakfast guy always stayed busy and was helpful and friendly. Only drawback is that the interstate is on one side and a road on the other side so all rooms have traffic noise.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Worldwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burns, Oregon
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed March 26, 2013

Check in was slow. Desk clerk was backed up with complicated check ins and customers wanting to change room location. Requested a first floor room on reservation and did not receive it.
2 queen beds room was clean. Bathroom is very small. Need to stand aside toilet to shut bathroom door. Nice to have double vanity outside of bathroom.allows someone else in bathroom while one does hair/makeup.
2nd floor hall area smelled like pond scum.
Pool could stay open later for late arrivals. No towels in pool area.
Breakfast: additional waffle maker would be helpful. Eggs were rubbery. Coffee was empty.
Didn't use safe, but toddler grandchild shut it and hotel staff was unable to reopen it.
Dog were not permitted to stay in vehicle. Didn't have a problem with them not allowed room, but in my own vehicle? What does a pet owner do with dogs when you travel with them?

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OregonMom-of-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldport, Oregon
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed March 2, 2013

We've stayed on this property a number of times and have planned on staying here once a month for probably a number of years. Business brings us this way every month. Tonight...we have no hot water. We realize, accidents happen and they do happen to motels/hotels...however, in this case...after pounding on the front desk, we discovered they were AWARE of the problem 2 days ago...yet, they let us check in with no advance warning that there would be no hot water for a bath of shower. That is inexcusable. We cannot get our money back...we booked in advance on a pre-payment only option. We will never, ever stay here again...

Room Tip: Rooms on the east side are quieter. make sure there is hot water before you check in. The restaur...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelingirishmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager431, Manager at Comfort Inn & Suites, responded to this review, March 6, 2013
I apologize that we had a water problem in our hotel. A pipe was broken and plumber was called immediately to fix the problem the day before your arrival date. Unfortunately the plumber could not fix the problem entirely as he did not have the necessary parts to fix the problem. He fixed it temporarily. Then at 2am in the morning on friday night, the temporary fix gave way and the water started leaking. We called another plumber at 2am but he could not fix the problem either due to lack of parts. In the morning on saturaday, we purchased the necessary parts and had fixed the problem. However, the temperature for hot water heaters requried us to set it at 90 degreees for few hours in order for pipes to seal properly. When you checked in, we did inform you as everyone in the hotel of the water situation. We had also told you that water will go to full 120 degree temp around 7pm on saturday. As soon as you checked in within few hours you were making unreasonabl demands of needing hot water when we could not turn the temp up. Despite being informed of the situation, you continued to demand hot water which was at 90 degrees and was hot enough for washing hands. The temp was raised to 120 at 6pm instead of 7pm to satify you. Withing half hour the water had reached the temp necessary to take bath. You still complained that water was not hot enough. When we checked with other guests at that time, all guests reported having enough hot water in the room. We checked the room next to you and there was plenty of hot water. When we called you back to let you know that we are not finding any problems with the hot water as it is available in all rooms, you finally agreed that yes there was hot water in your room. We are sorry that we could not get you the hot water you needed but you had been informed at checkin of the situation we were facing. We hope you reconsider and give us another try as these kind of problems for us are rear but when they do occur, we do our best to resolve them as quickly as possible. Thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1775 Freeway Ct NE, Salem, OR 97301-8745
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 23 Hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Salem
Salem Bed Breakfast
Comfort Inn Salem
Salem Comfort Inn
Comfort Inn & Suites Salem, Oregon

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