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“Convenient and inexpensive”

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Shilo Inn Suites - Salem
Ranked #12 of 24 Hotels in Salem
Reviewed December 7, 2012

Room was adequate, clean and spacious, but not at all luxurious. Couldn't get the heater to shut off so had to use the window to regulate temperature. Quiet, except for freeway noise. Appreciated the fridge and microwave (dated, but worked OK) and the friendly staff. Wifi worked only occasionally which was a big inconvenience.

  • Stayed: November 2012, traveled with friends
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Thank Phebesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites - Salem, responded to this reviewResponded December 10, 2012

Dear Phebesca,

I would like to thank you for your review of our hotel during your recent stay in Salem and apologize for the problems you had with the heater and wifi. We are in the process of upgrading our rooms and hope that you will come back again in the future and let us know how we are doing.

Sincerely,
Pam Urben
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (222)
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149 - 155 of 222 reviews

Reviewed November 25, 2012

My wife and I had some business to take care of in Salem the day after Thanksgiving. The Shiloh was right in the area so we decided to stay there. The place is clean and quiet and the front desk Staff was quite friendly. Even though a College football team was staying there we never heard a thing in our room. Breakfast was fresh , hot, and with many choices. If there was any downside we did not see it.

Room Tip: With only a central elevator rooms at the ends of the hallway can be quite a hike.
  • Stayed: November 2012, traveled on business
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2  Thank 314Fred314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

Our regular hotel was booked so we tried the Shilo Inn. It is average, really average. The decor is from the 1990's. Room is good sized but that's about as good as it got. There was one bar of soap between the sink and shower. Two small TV's in the room, only one of which worked. Would not stay again if given a choice.

  • Stayed: October 2012, traveled with family
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Thank knscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shilo I, General Manager at Shilo Inn Suites - Salem, responded to this reviewResponded October 16, 2012

Dear knscott,

Please accept my sincere apologies that your recent visit did not leave you with a good impression of Shilo Inns. It is disturbing when we learn a guest has a poor experience, so we sincerely appreciate guest feedback . We are in the process of updating our rooms and hope that in the future you will give us another chance.


Sincerely,

Pam Urben
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012

In a world where we are rarely valued as human beings and sadly, even less frequently respected as patrons in and of any establishment, we were overwhelmingly impressed by the friendly, warm and courteous professionalism of the employees at the Shiloh Inn Salem. There is not enough time to elaborate the numerous times my husband and I were pleasantly surprised by the willingness and unprompted desire of the employees to make us feel comfortable and welcome. Although this Hotel is in a State we had never visited before, their hospitality reminded us of being home or visiting a loved one. I had read reviews that expressed the accommodations here were starting to show their age, and perhaps they are, but they were clean and as I explained above the friendly respectful staff makes up for any need renovations. A must try for any traveler who wants to have their faith renewed in the true meaning of customer service. Our hats are tipped to the manager of this Inn! Thank you for a wonderful stay and we will be back.

  • Stayed: September 2012, traveled with family
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Thank Mimiyounce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

This was the worst hotel stay I have ever had. The room looked nothing like the rooms advertised online. We were supposed to have 2 queen beds and instead had 1 king bed. The 2 pillows were tiny and couldn't have been more flat. The bed was uncomfortable and the comforter felt of sandpaper. The noise made our room unsleepable. You could hear every toilet flush, every cell phone ring, every elevator door open, every ice machine push. Our bed even shook while the laundry machines were on! When we went down for breakfast we had sour curdled milk. I don't like that a $25 incidentals fee is charged to your credit card and then reimbursed if not used. That seems backwards and yet another reason why I will never stay at another Shilo ever again.

  • Stayed: September 2012, traveled with family
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2  Thank Iceprncess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

What I love about this motel is the location, breakfast in the morning & the size of the rooms. Very spacious and cozy. Comes with refrigerator, microwave & coffee pot with coffee! In the evenings they serve popcorn & fruit complementary!
Shower is nice with a curved out shower curtain to give you more room.
Beds were Okay. They do need to do away with dated bed spreads. I just took mine off as I arrived & slept in a clean comfy room.

  • Stayed: August 2012, traveled with family
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Thank crileyteach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Stayed one night in a two queen mini suite. Receptionist was friendly and nice, room and bathroom were clean and bigger than I expected. Didn't use the pool but peeked in and it looked nice. They have a continental breakfast but we ate at the restaurant Almost Home, across the parking lot. (which was great!)

  • Stayed: August 2012
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Thank annalynn4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites - Salem

Address: 3304 Market St NE, Salem, OR 97301-1818
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 24 Hotels in Salem
Price Range: $93 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites - Salem 2.5*
Number of rooms: 89
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Also Known As:
Shilo Inn Salem Hotel Salem
Salem Shilo Inn
Shilo Inn Suites - Salem Oregon

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