First of all the staff was wonderful. Very caring and accomadating. The rooms on the other hand leave alot to be desired. Very tired and need of a makeover. The carpet had many stains. Wallpaper peeling off the ceiling had stains. They try hard as they can but the product meaning the rooms are not very nice. The Grand is your best option in Salem. Spend the extra money unless your making it a one night stay then give them a try. I am not trying to bash the property, but it was far less than I expected. Not even near as nice as most Country Inn and Suites nor Holiday Inn Express properties. Although again staff was wonderful.
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- Also Known As:
- Phoenix Inn Suites South Salem Hotel Salem
- Phoenix Hotel South Salem
- Phoenix Inn Suites South Salem Oregon