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“Friendly staff”

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Windmill Inn of Roseburg
Ranked #1 of 15 Hotels in Roseburg
Certificate of Excellence
Montesano
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Friendly staff”
5 of 5 bubbles Reviewed June 8, 2014

We stayed here last October 2013 and June 2014 this year. April at the front desk and Cathy in the breakfast room are the main reasons we came back. The room is comfortable but there was an odor in the room this time ( not before ) and they offered to change our room as soon as I mentioned it but I think it is either the air conditioner or the cleaner but I sprayed the room with perfume and that helped. Not a horrible smell but I thought it was from pets but they said it was a no pet room... again they offered several times to change our room so that says alot. the bed was comfortable, very soft. The tub/shower floor is very slick when it gets wet, so a mat would have been nice for the bottom of the shower floor. They have coffee in the office, with special creamers and apples and also a vending machine that has lots of goodies if you want them. In the morning from 6-10 they have a wonderful breakfast, waffles, oatmeal, cold cereals, yogart, hard boiled eggs, coffee, biscuits and gravy, juices and even sugar free syrup. very very yummy. The person in the breakfast room this time in June was pleasant but we really didn't have any interaction. she just smiled and kept everything filled up. However in Oct last year Cathy went out of here way to welcome each guest and make them feel welcome and actually made peoples waffles I couldn't believe it she went out of her way to really make our breakfast special. I want to be sure and include April at the front desk. I talked to her on the phone in Oct. on our last visit then in person at the desk. So helpful, she's been there along time and just made checking in a pleasure. Great personality for that kind of job and also her knowledge of the hotel and what she does was what made me want to come back. She is proud of where she works and works hard at her job which includes more that just the front desk. The girl this time didn't actually take the time that April did but she was extremely friendly on the phone and when I checked it .

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,555 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Salem, Oregon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

Besides clean, efficient, and comfortable surroundings and rooms, this Inn offers an extra edge: staff who are genuinely friendly and helpful. It is not the routine "have a nice day" approach, where staff seem to be running through a set speech. I dealt with three desk clerks during my stay and each was knowledgeable and efficient - but also downright FRIENDLY. There was a personal touch to each brief conversation. This makes a good lodging experience an excellent one.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millbrae, California
1 review
5 of 5 bubbles Reviewed June 6, 2014

First off, we were greeted by friendly receptionists Savannah and Trevor. It was a pleasant and exceptional service that they extended to us. They were able to give us services beyond their regular duties. Rooms were clean, big and very comfortable.

After driving all the way from San Francisco, they were able to make us feel right at home... like being at home away from home.

Secondly... though it is a small INN, Cable TV and Internet had good reception!

Lastly... I do not want it to be my last visit.... I will recommend to our supervisor that when we go to ROSEBURG, we should stay here again.

Room Tip: I would have loved to use the Spa... I will on the next trip... very clean rooms...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlette24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsboro
1 review
5 of 5 bubbles Reviewed June 5, 2014

We have stayed here for years when we go visit wildlife safari. They continue to update and improve the facilities every year. It is very clean, reasonably priced, and the staff always provides excellent customer service!


  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jessie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 4, 2014

TIANA is an asset to your hotel.
What a wonderful and well maintained hotel! Loved it and will reccomend you to all of my friends. It was a pleasure and a complete surprise to find such a great hotel waiting for me after a long drive on a long road.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank j b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 3, 2014

Just LOVE this Inn. It has nicer People, more amenities, better Breakfast, better beds, etc, than any other Hotel, Motel, or Inn, we have EVER stayed at, & we are in our 50's & have stayed at a lot of them. Even better than the fancy ones we have stayed at, including the Casino Hotels. The girl at the front desk was the sweetest young girl we have every met. They had free fruit everywhere, the best drinks & food in the glass cases. The Pool was wonderful, & just loved our room of the Court yard garden. The bed was the softest we have ever slept on too. They allow pets, have bikes for you to ride. They even have a covered gazebo for smokers. The room was very clean, it had a frig, microwave, coffee pot, & nice big flat screen with all the TV channels & movies. Plenty of parking, right off the freeway, close to everything, & next door to a GREAT family restaurant. Loved the lay out with indoor hallways, it really matters in rainy Oregon. This is our second stay here & can't wait until next year.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank dansuehath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Standish
2 reviews
5 of 5 bubbles Reviewed June 3, 2014

The night clerk acted promptly and quieted the rowdy guests. They arrived after midnight and were very loud. They were having a party on their room. They ignored us knocking on the door asking them to quiet down. The clerk handled it well. I loved the real oatmeal for breakfast.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windmill Inn of Roseburg

Property: Windmill Inn of Roseburg
Address: 1450 NW Mulholland Dr, Roseburg, OR 97470-1942
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Windmill Inn of Roseburg 2.5*
Number of rooms: 128
Official Description (provided by the hotel):
Welcome to Windmill Inn of Roseburg, situated in the heart of the Land of Umpqua, where we treat you like family. We have roots that run deep in our area, and we have perfected the art of combining affordability with strong service. That's why we have been named #1 on TripAdvisor among hotels in Roseburg. ... more   less 
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Also Known As:
Windmill Inn Of Roseburg Hotel Roseburg
Windmill Hotel Roseburg
Roseburg Windmill Hotel

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