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“Passing through”

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Best Western Garden Villa Inn
Ranked #2 of 15 Hotels in Roseburg
GreenLeadersBronze level
Portland, Oregon
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Passing through”
4 of 5 bubbles Reviewed June 7, 2014

Easy freeway access with local amenities close at hand. Clean and friendly service at the upper end of affordable. Breakfast with many items to choose from will satisfy you to lunch. Ten dollar tax at check out was unexpected. .

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 3, 2014
Dear Joan H

Thank you for taking a moment to write a review. We are pleased that you were able to have a quick and easy stay. The clean rooms and the breakfast in the morning to start your day off right are just some of the perks of staying here. Local amenities give our location a step up above a lot of other places and we promote them to the full extent. We hope you will be staying with us again.

Thank you


Bobbi Allen
bwroseburg@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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801 reviews from our community

Traveler rating
    270
    328
    114
    49
    40
See reviews for
260
273
61
128
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
cloverdale, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

Check in was very quick. The staff was very friendly even offering us some soup when we checked in. Milk and Cookies at 8pm was also served up. Hotel or I guess it's a motel was older but the rooms were clean and didn't smell. Beds were fairly new and the bathrooms recently updated but the shower was a bit finicky. Motel style is nice because you can park right at your door (if your lucky) but you will get woken up at 6am when all the temp workers head off to work. The breakfast was simply the best we have ever seen at a Best Western. Eggs, bacon, sausage links and patty, hash browns all kinds of toast, waffles, cerial , fruit etc. Very well done for a free breakfast.

Room Tip: Upstairs you won't get woken by the trucks heading to work
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 3, 2014
Dear Richard J

Thank you for your review we love hearing about our breakfast. As one of the only hotels in the area with an absolute free full hot breakfast will all the amenities you listed as well as many more plus gluten free choices are are incredibly proud to offer this everyday. We find being able to park in front of the rooms to be an added bonus as well as providing even more of a sense of security for our guests and their belongs. We hope to see you again and that everything is even better the next time around for you.

Thank you
Bobbi Allen
bwroseburg@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Coquitlam, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed June 3, 2014

The hotel is older and rooms a bit dated. The beds were comfortable. Breakfast was good. The cookies in the evening were very good. The staff went above and beyond my expectations in making our stay comfortable and enjoyable. I would stay here again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2dreamdancers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 3, 2014
2dreamdancers

Thank you so much for your review. Our staff prides themselves on being the best of the best and knowing we were able to exceed your expectations is fantastic. Breakfast, cookies and a charming atmosphere are just a few of the reasons we hope you come back to us and we will enjoy having you again.

Thank you

Bobbi Allen
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cusick, Washington, Usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

Myself and 2 girlfriends stayed in your hotel for the Oregon State Convention over the weekend. When I made reservations over the phone, I had requested a first floor room and had asked for one with a recliner if possible. I know that recliners are an odd request, but my friend has a very bad back and has a difficult time sleeping on a bed. We appreciated the effort made with the 2 chairs in the room, but have you ever sat on them? Most uncomfortable let alone trying to sleep all night on them. Anyway, just a thought........being able to provide other customers with a recliner option in their rooms?????

Also, we had ran the microwave to heat up some food from the night before while the hair dryer was running and the lights went out........It was fixed within 15 minutes, but maybe that needs looked into??

Lastly, we would have appreciated a ground level room.........but other than these things, we had a nice stay.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 2, 2014
Dear Susan S

We appreciate taking the time for you to write a review based off of your stay. We will certainly look into the idea of having recliners available in addition to the rollaway beds that we already offer as an option to guests. We hope you will stay with us again and we will be able to accommodate you further. Thank you.

Bobbi Allen
bwroseburg@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem
Level Contributor
4 reviews
4 hotel reviews
3 of 5 bubbles Reviewed May 31, 2014

I have not seen two tiny beds in a room like that since the 70's

This may have been an upper-end Motel 40 years ago, but...

I could tell that they were trying to make up the difference in other ways, but the bottom line is the room (and that is what I am paying for)

So, for a $120 bucks I am dissapointed. The room should be in the $75 range.

The outdoor pool was very nice and clean = Big Plus if you have kids

TIP - change the water in the hot tub a little more often = not just add chemicals, but change it !

Staff was very friendly. They have good people

Just average rating for me because you can't charge the next level up room prices for your facility no matter how many little extra things you are trying to do. I see this way too often now. Nice soap and a Kuerig in the room does not make up for a 1970's style motel facility with two tiny double beds in a very small room, sorry

I stayed at a Residence Inn in Salem for $145 and got a two room suite with a full kitchen. Just making the comparison to back up my theory on pricing. And that theory says for about the same price one can get 3 times the room elsewere.

Charge $75 and you have a nice little freeway motel. Charge $120 and you get reviews like mine

Thank You, david

Room Tip: they don't have two queen bed rooms. They are real small double beds
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 2, 2014
Dear David D

Thank you for your candid feedback. We appreciate the time you have taken to review our hotel. The pool is a very lovely plus that stands out from a variety of the other hotels in the area and with a poolside BBQ makes for excellent summers. The additions we have added to the room such as the new coffee makers are just a more convenient touch. Our staff takes pride in being the best around so we are glad we were able to please you in regards to this. We hope you do stay with us again.

Bobbi Allen
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumner, Washington
Level Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

A very nice, clean hotel. Loved that it had a bath and a half in it. Close to restaurants and shopping. Very good continental breakfast, and the Staff at the front desk was very pleasant and helpful. Will definitely stay here again!

Room Tip: Rooms behind office are much quieter
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xjigglesx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 2, 2014
Dear xjigglesx

We appreciate and thank you for taking the time to write a quick review. We are thrilled you found your stay here pleasant and we met your expectations. From the room quality to breakfast and just simply being in a prime location we seek to bring the best to you. Looking forward to your next stay with us and as always our staff will be more than happy to assist you in anything you might need.

Bobbi Allen
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glide, Or
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 22, 2014

My husband had to have eye surgery first thing in the morning. I had to be at work at 2 am. I thought if we stayed in town it would make it easier to take him and pick him up since we live 30 miles from town. We stayed the night before, I went to work, left, took him to surgery, back to work, picked him up, then we had to wait 3 hrs. for him to be checked again. The motel staff allowed us a late checkout, so we wouldn't have to do so much extra driving and my husband was supposed to relax and take it easy in those hours. It was also hot that day, so we were so happy to stay in the room to wait for his late afternoon appt. A very long day, but it was made pleasant because of this hotel. The prior afternoon was also relaxing with patio chairs on a deck. Also, have never stayed anywhere that had hot soup offered for dinner! No need to spend money to go out, but we had anyway.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JustGoForItPals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, July 2, 2014
Dear SpeedyRacer_8

We really appreciate you taking the time to write this and really highlight how happy we are to accommodate our guests. We take problems and we find solutions that are going to make your stay easier especially with everything you had going on from that morning. The patio chairs outside the rooms are just a nice touch for that extra bit of relaxing outside of our rooms. Soup for the winter, fruit for the summer and cookies year round are just an extra thank you to guests for staying with us. We are pleased you enjoyed your time and look forward to your potential return.

Bobbi Allen
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Garden Villa Inn

Property: Best Western Garden Villa Inn
Address: 760 NW Garden Valley Blvd, Roseburg, OR 97471-1919
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Roseburg
#5 Business Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Garden Villa Inn 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Best Western Garden Villa Inn is located off of exit#125 on the west side of I-5. We offer a FREE Full Hot Breakfast buffet, cookie bar, wifi, business center, pool, spa, and the cleanest rooms in Roseburg GUARANTEED !!! We also accept pets and offer AAA/AARP, Government/Corporate Rates. ... more   less 
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Also Known As:
Best Western Garden Villa Hotel Roseburg
Best Western Roseburg
Roseburg Best Western
Best Western Garden Hotel

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