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“Nice surprise”

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Best Western Garden Villa Inn
Ranked #2 of 15 Hotels in Roseburg
GreenLeadersBronze level
Indianapolis, Indiana
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Nice surprise”
Reviewed May 6, 2014

I travel at least 200 days a year for business and usually use Marriott. But in Roseburg, there were none available, so I gave this hotel a try.

Very nice! The architecture and decorating were charming. They had delicious hot soup at check in and cookies and milk in the evening. And a full hot breakfast in the morning, nice for Atkins diet people looking for protein to start the day.

I liked the Keurig coffeemaker in the room and ample mirrors, something lacking in the Marriott property from the night before. The lady at the desk directed me to a park behind the Fred Meyer store across the street, where I had a very nice trail run the next morning. From your room, you can walk to a strip mall right behind the hotel and spend a few hours shopping. They have a Ross, Pier One, JC Penneys, salons, restaurants, dollar store, and more.

I will definitely use this hotel if I ever find myself in this town again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MTIndiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear MTIndiana

I am absolutely delighted to hear that you had such a lovely stay with us. Both at our hotel with the full breakfast meeting your diet needs, the new Keurigs in all the rooms to provide easy coffee access 24/7 in the comfort of your room, and our front desk being able to help you with shopping and a nice run. We are happy to hear you would stay with us again and that we were a nice surprise during your many travels from the usual at the Marriott. Thank you for taking the time to write a view and we look forward to seeing you again.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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833 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
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  • Any
English first
1 review
Reviewed May 3, 2014

One of our favorite Best Western motels! Clean rooms, outdoor pool, BBQ you can use to cook your own hot dogs, burgers or steaks. Warm cookies every night at 8 PM and a full breakfast in the morning. Highly recommened this property!

Craig and Nora
BC

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear Craig M

Thank you for taking the time to write a review with us. We are so happy you were able to enjoy our BBQ as well as enjoy the pool. Cookies are always a wonderful little touch we are so happy to offer our guests in the evening. Thank you for being a loyal Best Western member and we can't wait for you to stay with us again.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coos Bay, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2014

I am extremely appreciative of the friendly staff at this hotel; when I checked in, it was rather late...I told the office staff that I would NOT smoke in their room, but I am a Medical Cannabis patient & wondered where I could medicate before going to bed. She was very kind, and said if I wanted to return to my car, which was parked right outside my room, & medicate, no one would bother me. It turned out to be the perfect solution. I will always stay at a BEST WESTERN, when given the choice. I have been a customer for a long time, and while we don't travel as often as we used to, we will continue to stay at Best Western. Jude Isaacson

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jude I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear Jude I

Thank you for taking the time to give us feedback. We love hearing good things about our staff and take pride in knowing we were able to help you with positive satisfying customer service. We are happy to hear that you are a loyal Best Western customer and look forward to having you stay with us again.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 27, 2014

One of our favourite motels on Interstate 5 on the way to California. They have warm cookies at 8 PM every night (back onsite) and a full complimentary breakfast. Right off Interstate 5. Clean rooms and great service. Highly recommend this location.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 997craigm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear 997Craigm

Thank you for such a positive review and highlighting some of the things we are most proud of here at our hotel. Our cookies and full breakfast make guests feel more at home away from home and little touches like these are things we hope keep you coming back to us again.
We look forward to having you stay with us again.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puget Sound
Level Contributor
191 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed April 24, 2014 via mobile

The only downside and I'm really being picky when I say this is, the room was a little small and there are no elevators to the 2nd floor. Other than that is was terrific. It is an easy on/off of the freeway. Plenty of outdoor seating and even tables. The room was clean, comfortable, attractive, quiet, and well equipped with about anything you would need. The WiFi signal was strong, and they even had real "glass" drinking glasses.

They offer complimentary soup around 5:00 and then fresh baked cookies later in the evening. After a great nights sleep I awoke to a very nice breakfast. It is truly a FULL breakfast and it was good.

The staff was exceptional. They were very helpful and brought up several money saving tips on local restaurants and activities such as the Wildlife Safari.

Not only will I recommend this place to family and friends I will make a point of stopping here the next time I travel through Roseburg.

Stayed April 2014, traveled solo
Helpful?
Thank compassNSEW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear CompassNSEW

Thank you for your feedback. I apologize for the lack of an elevator on our property and the room size not being up to your expectations, but are quite pleased to hear your stay was enjoyable and the room was stocked with enough amenities to make up for it. We are thrilled that you enjoyed the breakfast, and appreciate all the little extras we have for each of our wonderful guests with soup, delightful cookies and of course real drinking glasses. Our staff strives to make everyone welcome and knowledgeable of all the things to do and go around Roseburg. We look forward to your next visit with us as well as that of your family and friends.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 24, 2014

We stayed here after a long day on a recent road trip. Great value, clean rooms and a very personable check clerk. We will definitely stay again when passing through. The breakfast offering was a little better than most BW's we stayed at on this trip.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 28, 2014
Dear Clay K

We appreciate your feedback about your stay with us. We take pride in our clean rooms, friendly staff as well as the fabulous breakfast we serve in the morning. We look forward to having you stay with us again.
Thank you again for taking the time to write a review for us.
Bobbi Allen
bwroseburg@gmail.com
541-672-1601
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atherton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 24, 2014

We overnighted in Roseburg after traveling from the San Francisco area on our way to Long Beach, Washington. I would not hesitate to stop here again - both for this Best Western and for Roseburg, a nice town. The breakfast room offers fresh choices and the entire facility is clean, welcoming. We slept well and rested, enjoyed a satisfying breakfast, drove on feeling confident we'd not hesitate to stop here again.

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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelin_at_leisure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 15, 2014
Dear Travelin_at_leisure,

Thank you for stopping in and trying our hotel on your way up the freeway. It's always great news to hear that we have done it right and you would like to stop in and visit us again.

Thank you again and hope to see you again soon.

Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Garden Villa Inn

Property: Best Western Garden Villa Inn
Address: 760 NW Garden Valley Blvd., Roseburg, OR 97471-1919
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Roseburg
#5 Business Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Garden Villa Inn 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Best Western Garden Villa Inn is located off of exit#125 on the west side of I-5. We offer a FREE Full Hot Breakfast buffet, cookie bar, wifi, business center, pool, spa, and the cleanest rooms in Roseburg GUARANTEED !!! We also accept pets and offer AAA/AARP, Government/Corporate Rates. ... more   less 
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Also Known As:
Best Western Garden Villa Hotel Roseburg
Best Western Roseburg
Roseburg Best Western
Best Western Garden Hotel

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