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“Great place to stay”

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Best Western Garden Villa Inn
Ranked #2 of 15 Hotels in Roseburg
GreenLeadersBronze level
1 review
“Great place to stay”
Reviewed April 18, 2014

Great hotel and great staff. They offer hot soup at night and also hot cookies. Morning breakfast is pretty good. Very nice surroundings and pool area. The room is cozy and the beds are really comfortable. Everything was really clean inside and out. We stay at this hotel every time we go to CA which is 2 times a year. Great family hotel, kids will love the pool and spa.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 9, 2014
Dear Lori B,

I love to hear that we are a great family hotel. We try to treat all our guests like family and make them feel as comfortable as if they are at their home away from.

Thank you for making us your regualr stop as your traveling back and forth

Hope to see you soon.

Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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835 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
central point, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 16, 2014

Room was great, quite, clean, nice Jacuzzi, free breakfast....great staff. Stay often I am a diamond member....ask how you can become one also and get free upgrades! OHH they treat all guests with great respect, finally a place that really cares about the customer.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bradley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 9, 2014
Dear Bradley N,

It's very humble to hear the nice things you had to say about us. Thank you for your loyalty to Best Western to become a diamond member.

Hope we get the pleasure to serve you again.

Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bremerton, Washington
Level Contributor
3 reviews
Reviewed April 15, 2014

Very clean and comfortable hotel. Easy access to and from freeway. Great breakfast and even homemade cookies at 8:00 for a snack. Nice area outside for visiting too. We would recommend to all our family and friends and we will be staying again. Thank You for such a nice experience

Room Tip: Very nice, clean and comfortable room Great cookies and breakfast
See more room tips
Green Features: Clean and easy access to and from freeway Recommend staying here
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 9, 2014
Dear Kathy B,

Your so very welcome. It was our pleasure to serve you. Thank you for the wonderful things you had to say about us.

Hope to see you again soon.

Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, California
1 review
Reviewed April 14, 2014

Stayed in a suite with our 2 yr old. VERY CLEAN ROOM that had been newly renovated. The room had separate bedroom and living room areas, each with their own tv. This made it nice since we were traveling with a toddler. Both bathrooms were in bedroom area and had all updated fixtures, vanities and flooring. They made cookies in the evening, which was a hit with the little one and a nice generous breakfast in the AM. Very friendly staff and excellent location for visiting the safari park. Will stay again when we visit Roseburg.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BStephens2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 6, 2014
Dear Bstephens2010,

I'm so glad your stay was comfortable as it can be very hard traveling with little ones. The suites do make it easier for parents with all the cargo we carry for our little guys. I hope you enjoyed the Safari.

We hope to see you again soon
Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mulino, United States
1 review
Reviewed April 13, 2014

Rooms are clean, staff is friendly and the site is conveniently located to the freeway and Dutch Bros. I have been staying in this hotel at least once a month over the past few months and it has been very consistent.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debbie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 6, 2014
Dear Debbie P,

Thank you for your loyalty to our hotel its great to hear when we can create a repeat guest.

Thank you again,
Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
redlands california
Level Contributor
443 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed April 12, 2014

The good news is the excellent service, thoughtful extras like soup in the evening, cookies and a very generous breakfast. The bad news is this is an ageing facility in a shopping center with zero ambience. It happened to be in the right place at the right time as we were exhausted from our road trip and just needed a place to stop. Thanks to the staff for making this a very pleasant stay.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jwwcpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, May 6, 2014
Dear Jwwcpa,

Thank you for your valuable feedback. I'm so glad you were able to take advantage of the hot soup that is served each evening along the with cookies. I will pass along the thoughtful things you said about the staff.

Thank you again.
Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poulsbo
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 7, 2014

I was expecting something a lot nicer than what I got. The price was over $100 with our AAA discount. The carpet had worn spots and the room was really small with outdated furnishings. The potatoes at breakfast tasted freezer burnt, but when the person restocking was told this she said that was the way they came.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tc719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGardenVillaInn, Front Office Manager at Best Western Garden Villa Inn, responded to this review, April 11, 2014
Dear tc719,

I apologize from all of the staff here at Best Western that we did not meet your expecations. We take all feedback very serious and we use all of it as a training lesson as to how we can do better and make sure this type of thing does not happen again.

If you would like to discuss this futher please contact me personally.

Bobbi Allen
541-672-1601
bwroseburg@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Garden Villa Inn

Property: Best Western Garden Villa Inn
Address: 760 NW Garden Valley Blvd., Roseburg, OR 97471-1919
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Roseburg
#5 Business Hotel in Roseburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Garden Villa Inn 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Best Western Garden Villa Inn is located off of exit#125 on the west side of I-5. We offer a FREE Full Hot Breakfast buffet, cookie bar, wifi, business center, pool, spa, and the cleanest rooms in Roseburg GUARANTEED !!! We also accept pets and offer AAA/AARP, Government/Corporate Rates. ... more   less 
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Also Known As:
Best Western Garden Villa Hotel Roseburg
Best Western Roseburg
Roseburg Best Western
Best Western Garden Hotel

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