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All reviewsriver viewumpqua riverhot tubfirst flooreach room has a balconycoffee standcinnamon rollstop floorrooms facesmall indoor poolnice lobbyfree breakfast isbusiness centerfitness centernice propertywildlife safarifront desk clerk
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Reviewed February 3, 2012

Fairly typical HIE with the fairly typical HIE breakfast and typical room. Good enough for one night if you are a business person and need a clean room with free internet and a good view of the river. The heat works, the TV works, the beds are clean - good enough for me.

  • Stayed: January 2012, traveled on business
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Thank newyorker1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

Positives
1) clean
2) friendly
3) recommended good restaurant -Mark V, and got 10% discount when showed room key.
4) shower head had changing settings and water stayed nice and hot.
5) location as close to freeway as possible without hearing it in the room.

Negatives
1) fan broken in room, had to use hair dryer to mirror.
2) blah free breakfast, not everything out when we got there at 6:15, open at 6. Powdered eggs, rolls, sausage and coffee ok. Expresso stand in next parking lot was good.
3) spider webs between ceiling and far side of the bed. Room many not get much use, room 220.
4) the hallway to room outside.
5) pillowcases mislabeled (firm and soft), more funny than anything.
6) temperature in room really cool, next time I would have taken the time to adjust but this was just a quick pass through.

I would stay here again, if it wasn't just a quick stop over I would have just changed rooms. I mentioned the fan and they put a work order to fix fan.

  • Stayed: January 2012
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Thank vsci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2011

HIE Roseburg OR is an amazing place to stay wether you are on business or pleasure. There are interior and exterior corridors. The exterior corridors are a bit chilly in the winter, but I am sure it's refreshing in the summer. We stayed on the 4th floor which is all exterior, though chilly getting to our room,as it was winter, we found it refreshing that our heater was pre set in our room to a low temprature. This was a very thoughtful touch. The room was very clean and comfortable. Breakfast was very convienient as we rode the elevator down, got breakfast, and a couple complimentary newspapers, and headed back to our room to enjoy our breakfast on a very private patio overlooking the South Umpqua river. Very nice! The staff was very pleasant and informational. I would recommend this Hotel to anyone who is passing through this area. It really is a Diamond in the Rough. Thank You HIE!

Room Tip: 1st and 2nd floors are partially indoor corridoor.
  • Stayed: December 2011, traveled as a couple
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Thank Sterling G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2011

We stopped here as a stop location between Newport to get to Crater Lake (unfortunately, the weather closed in and we could not get to the lake). As we choose this as a stop over we weren’t expecting anything too exceptional however, we were pleasantly surprised. The hotel was probably the best Holiday Inn Express that we have stayed in. The view from the hotel room was totally unexpected. The staff were helpful and happily gave ideas of were to go in town and the places to eat. The breakfast quality was slightly disappointing but was sufficient.

  • Stayed: November 2011, traveled as a couple
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2  Thank Davetheaddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

My husband and I had stayed at two other Holiday Inn Express hotels on this trip. We felt that the company's hotels in Merced, CA and Grants Pass. OR were good value for the money and provided nicely furnished, comfortable rooms. This Holiday Inn Express in Roseburg, OR was a disappointment. The room was too small for it's two queen beds. When you added a small square dining table and two chairs and a small chest of drawers with the TV, there was barely room to store your luggage. In addition, although the outside temperature was in the 20's, the room heat had been turned completely off for some time. The room was freezing. We went out for an early dinner after turning on the heat rather than sit around in our coats waiting for the room to become habitable. The bathroom never did warm up sufficiently to allow us to take showers. The hallways are outdoors (unlike the other hotels we stayed in) which meant going down to breakfast prepared for winter weather. Breakfast was also a disappointment. The other hotels served scrambled eggs. This one served instead heavy cream sausage gravy over biscuits. Yoghurt, pancakes, and cereal were also available.

Room Tip: The housekeeper told me to stay in a room on the 1st or 2nd floor as they are warmer in winter.
  • Stayed: December 2011, traveled as a couple
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Thank Aspiring1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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