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“Move over Motel 6”
Review of Super 8 Roseburg

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Super 8 Roseburg
Ranked #3 of 15 Hotels in Roseburg
Oakland, California
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Move over Motel 6”
Reviewed April 12, 2013

A couple of steps up from the 6 or Host or Microtel. Not up to the Holiday Inn Express, however, swimming pool indoor is bigger than the Express. No refrigerator or microwave in room. No notepad or pen or hand creme. But a good basic one night stop. Staff was efficient and pleasant.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, April 16, 2013
Dear Bill K,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. I am truly pleased that you found our staff to be efficient. It is truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you.

The principal goal of our hotel is to provide dependable and quality service to all of our guests. It is only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

Amanda Ihrcke
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • German first
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English first
Redding, CA
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2013

We enjoyed our stay for one night. Room was clean and quite. We were hoping for more selection for the breakfast, but really basic. No elevator, for upstair rooms. Great place to stay on a budget. Seemed to be recently remodeled.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LynetteHRedding_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, April 12, 2013
Dear LynetteHRedding,

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. I am truly pleased that you found your room to be clean and comfortable. It is truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you.

The principal goal of our hotel is to provide dependable and quality service to all of our guests. It is only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,

Amanda Ihrcke
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
286 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed April 6, 2013

Checked in with no problems, we had a room near the back door of the hotel and each time it closed it slammed which proved quite noisy. The walls were very thin and so was the ceiling. We heard lots of noise here. The room was dated, the sheets were well worn, old style TV but it worked. Wireless internet was bad. No fridge or microwave in the room. When the light was turned on in the bathroom the fan came on at the same time creating quite a noise.
The room was quite warm even with no heat on.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stancer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, April 12, 2013
Dear stancer,

I am concerned about the problems you experienced with noisy neighbors and internet quality at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matters to our attention.

The principal goal of our hotel is to provide depandable and quality service to all of our guests. Consequently, it's dissapointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

Sincerely,

Amanda Leith
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Roseburg hotels

Sacramento
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2013

Noisy thin walls
Doors slamming
Venatlatiom between rooms allowed strong smell of pot throughtteroom

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Kelly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8genmgr, Front Office Manager at Super 8 Roseburg, responded to this review, April 12, 2013
Dear Kelly E,

I am concerned about the problems you experienced with noisy neighbors and room odor at our hotel during your recent visit. I'm writing to thank you for taking the time to bring these matters to our attention.

The principal goal of our hotel is to provide depandable and quality service to all of our guests. Consequently, it's dissapointing to learn that you're unhappy.

Please accept my sincere apology.

I want you to know that comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Please be assured that the issues you have raised have been addressed, and the appropriate action has been taken.

Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.

Sincerely,

Amanda Leith
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Roseburg

Property: Super 8 Roseburg
Address: 3200 NW Aviation Dr, I-5 Exit #127, Roseburg, OR 97470-1264
Phone Number:
Location: United States > Oregon > Roseburg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Roseburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Roseburg 2*
Number of rooms: 88
Reservation Options:
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Also Known As:
Super 8 Roseburg Hotel Roseburg
Super Eight Roseburg
Roseburg Super 8
Roseburg Super Eight

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