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“Most Uncomfortable Bed...”
Review of Surfside Resort

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Surfside Resort
Ranked #1 of 8 Hotels in Rockaway Beach
Certificate of Excellence
Reviewed July 29, 2013

My wife and I just stayed here last week in one of the non-beach-front, full size rooms with kitchenette. We weren't expecting a lot for the price. The front desk staff was friendly. The location was nice. The room was reasonably clean but there was some definite wear and tear. The buildings and rooms were very dated and run down in places. I had read other reviews about items being stolen from rooms so we made sure not to leave anything valuable behind while we were out and about. We left the "do not disturb" sign on the door which seemed to be honored. The housekeeping staff smoked in the area right next to the building our room was in and across the parking lot. The bed was terrible. There were only 2 pillows on our queen bed and they were flat. After the first night, we were sore and tired after waking up multiple times. My wife wanted to change hotels and we spent an hour or two looking on-line but couldn't find anything better that was available on a Summer weekend on such short notice. I did ask the front desk for a couple of extra pillows, which they provided. The property is in need of a remodel, but the bed is really what we couldn't deal with again. We'll look elsewhere and pay a little more if we go back to the area.

  • Stayed: July 2013, traveled as a couple
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Thank Ash-OR78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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712 - 718 of 851 reviews

Reviewed July 29, 2013 via mobile

The hotel is right on the Beach. If your a non smoker you can get a room beachside. The room we has was very nice. However the bed was so worn It had a huge dip in it and we couldn't sleep very well and the couch was totally worn out. When you sat on couch you sunk. They just need to get new couches and mattresses. No A/C.

  • Stayed: July 2013
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Thank skfrazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

Room was dirty, did not get maid service either day... Decided to leave two days early only because of the horrible customer service at the front desk... Came in at 3:30 pm on Sunday And my wife was told the room would not be ready for at least another hour and that the room we had booked would not be the room we were getting! I can't believe in this day and age that you would have such horrible associates that they cannot even keep the computer system correct! My wife went to the desk on Monday to ask if we could get a refund on our cc for tue and Wednesday. Whoever was at the desk did not know how to do this and told wife to come back later... ( it was a simple refund button on the till) my wife went back later on Monday and was told she would have to come back on Tuesday when some one was there that knew how to do it.... Tuesday morning some actually knew how to refund the two days and it was easily taken care of... We stayed in a bottom unit with our two dogs and the room above us was filled with small Children running back and forth all day and night scaring the heck out of our dogs... I mentioned we should call the desk and complained and my wife just laughed and said "ya like that will do any good" I will never stay there again... Numerous big dogs not on leashes in the parking lot.. And to top it off there is not even enough parking for every room... We ended up parking in the grass across the Main Street coming into the motel

  • Stayed: July 2013
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Thank ctigger566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

The room was just as described and pictured. The furniture and decor were quite dated, but the living room area, kitchen, and bathroom were very clean. The beach front room with balcony was great, with an awesome beach view. The kitchen was very nice for fixing small meals. The separation of pet and non-pet rooms was very much appreciated. We enjoyed the location, with a more quiet beach area away from the more touristy areas. If I'm in the area in the future, I will stay here again.

  • Stayed: July 2013, traveled with family
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Thank Jeff T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

If you're gonna stay here you will find the hotel average. However, the staff are horrible, rude, and have no idea how to communicate or give correct customer service. We were told our rooms were available, and booked them. Called to confirm and they had no record of our upcoming stay. And no beach front rooms left. The girl we spoke to was so flaky so I called in advance to confirm out stay. Good thing too!!! Get better staff.

  • Stayed: July 2013
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Thank Pinkypie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

It was a spur of the moment trip to celebrate my housemates 70th birthday. We were able to get reservations even at short notice, and when we had ti change floors 1 from 2 due to a 14 year old dog, it was possible. I recovered from a cold relaxing,sleeping reading and walking on the beach. I will be back. Nicole

Room Tip: Ocean view off patio the best rooms Bldg a is dog friendly.
See more room tips
  • Stayed: July 2013, traveled with friends
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Thank Nicole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Just your typical beach hotel, 80's decor but clean. We spent three days in 110B and had a great visit. Nice pool area, easy access to beach and wonderful views. Very windy this time. The downfall? The guests in the suite above us didn't teach their children not to run. Squeaky floors and constant pounding ! If you are wanting quiet ask for 2ndfloor!!

  • Stayed: July 2013, traveled with family
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Thank HappyMiss37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surfside Resort

Address: 101 NW 11th Ave, Rockaway Beach, OR 97136-9525 (Formerly Surfside Motel)
Location: United States > Oregon > Oregon Coast > Rockaway Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Rockaway Beach
Price Range: $70 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Surfside Resort 2*
Number of rooms: 70
Official Description (provided by the hotel):
We have a beautiful oceanfront view, heated pool, gas fireplace, and balcony as well as a a variety of accommodations to meet your needs. ... more   less 
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Also Known As:
Surfside Hotel Rockaway Beach
Surfside Motel Rockaway Beach

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