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“Runied weekend, but great Motel.”
Review of Surfside Resort

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Surfside Resort
Ranked #1 of 8 Hotels in Rockaway Beach
Certificate of Excellence
Portland, Oregon
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Runied weekend, but great Motel.”
Reviewed March 1, 2012

My wife and I arrived Friday night Feb 24 and checked into our beach front room looking forward to a cozy weekend of storm watching. Unfortunately the flu bug that had been running rampant through my wife's office the past two weeks decided this weekend would be her turn. By 4pm Sat afternoon we decided it was time to admit defeat and head home where she would be more comfortable. When I went into the office to check out I explained the situation and after reassuring the desk clerk that there was not a thing wrong with the accommodations (In fact the room was very nice and clean with a great view) she offered a refund for Sat. night even though we were checking out after 5pm. Great customer service and evidence that management cares about their guests. We will be back and try again.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank whjaxs900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (299)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Ocean Park, Washington
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2012

The facilities are old, but they are well maintained, and the staff are friendly and helpful. I spent three nights in a corner room with windows on two sides and a balcony within 100 feet of the waves, and the winter storm gave me the best winter getaway I have had in years. The little town doesn't offer much other than a beautiful, uncluttered beach, but good restaurants are only a few miles away in Garibaldi and Cannon Beach. It's a great change of pace from the more popular resorts on either side, and the Surfside is a great place to stay.

Room Tip: Corner rooms on the northern end of Building B have two walls of beach exposure.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Captain_Mubbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene, Oregon, United States
1 review
Reviewed February 6, 2012

We stay at this resort whenever we visit the quiet, peaceful beach of Rockaway Beach. We love going to Rockaway Beach because it is never too crowded even in the summer and the town's got cute little places. The hotel itself is not too fancy (just like the town!) but they have everything for family weekend getaway at a reasonable price. Their kitchenette is very clean and is pretty well equipped for a hotel. I like how the rooms are always clean and they have heated pool! The view is pretty amazing. The place is right on the beach! The service I thought was relatively okay too. I really like the location of this place the best out of all the hotels/motels in Rockaway Beach.

Room Tip: Look for discounts on their website! We usually get it.
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  • Stayed January 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Sungmin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hood river
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 31, 2012

We stayed 2 nights in January. Very comfortable and clean. Nothing fancy, but we came for the ocean, not the hotel. 7 miles of beach right at your feet, dog friendly, gas fireplace and a kitchen. Reasonably priced. We like Rockaway because there isn't much there; peace and quiet and the beach.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank monkeygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centralia, Washington
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 26, 2012

We stayed here a few years ago but always in the summer...In the winter the rooms are drafty...Only a small wall heater under the window...The bathroom has a window so very drafty and like sitting in an outhouse. Need to have a GOOD heat lamp in there or add a heater. It would of been nice to have the heat turned on prior to our arrival on a cold December night! The bed was cold so felt damp..The mattresses are past their lifetime and need to be replaced..There was no Alarm Clock...The Ocean View is awesome and the reasonable rates are appreciated but please update!!!!

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sooz24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warnerportland, Owner at Surfside Resort, responded to this review, February 1, 2012
Hello,

Thank you for staying with us and we would like for you to know that we are very happy to have you as our guests. For reserved rooms we always have our maids have the heat turned on to a certain temperature so that the guests feel warm during the winter season. We are sorry that this was not the case with your stay. We will make extra preparations for your future visits. We apologize for any discomforts you may have experienced and please call us or e-mail us before making your next reservations and we would be more than happy to make your next stay with us more enjoyable. Thank you again for your business and we look forward to seeing you again in the future.

-Won Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Gorda, FL
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 3, 2011

We had a very pleasant room with a great ocean view, plenty of room for a kitchen area, dining table and a fireplace. One minor complaint was the lack of pots, pans and utensils, which rendered the kitchen mostly useless for long-distance travelers. We didn't try the pool facilities due to a tight schedule and bad weather, but the beach access was great.
Unfortunately, our 2-night visit was virtually spoiled by a lack of sleep due to the most uncomfortable bed we've ever encountered. It was literally rock hard and just lumpy enough to add a few extra pressure points. I took the cushions off of the little sofa and slept on the floor the first night, leaving the bed to my wife. We asked for extra pillows the second night, which helped a little, but not enough. We were in town for a busy meeting, and we had paid up front, so we elected to tough it out rather than trying to find an alternative.

Room Tip: Check the bed first! Housekeeping said some are better, but complaints are common.
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  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bkuechmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warnerportland, Owner at Surfside Resort, responded to this review, February 1, 2012
Hello,

Sorry to hear about the discomfort you experienced during your stay. All of our mattresses were changed out within the past 3-4 years. If you could e-mail us with the room number in which you stayed we would be more than happy to check on that specific mattress. If you could e-mail or call us we would be more than happy to assist you with your future visits. Thank you so much again for your stay with us.

-Won Kim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Priest River,Id.
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 25, 2011

We have stayed at quite a few hotel/motels and vacation rentals on the Oregon Coast and this one gives a little more for the price than others of it's type. Be sure and check their web-site for their 20% off coupon! The 1 Q room with a fully stocked kitchen and a large bathroom was very clean, maybe a little beat-up but not wore-out...The man at the desk was quick and efficient, also had Halloween candy for us:0).On the beach oceanfront with the private deck was perfect. There is a pool but as our reason for being there was to use it as a base for hiking the trails we didn't have the time to enjoy it...Oh and I cant' forget the gas fireplace; perfect after being out all day!

Room Tip: We had a room on the top floor corner of building A which provided a front and side view of the ocea...
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sb02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surfside Resort

Property: Surfside Resort
Address: 101 NW 11th Ave, Rockaway Beach, OR 97136-9525 (Formerly Surfside Motel)
Location: United States > Oregon > Oregon Coast > Rockaway Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Rockaway Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Surfside Resort 2*
Number of rooms: 69
Official Description (provided by the hotel):
We have a beautiful oceanfront view, heated pool, gas fireplace, and balcony as well as a a variety of accommodations to meet your needs. ... more   less 
Reservation Options:
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Also Known As:
Surfside Hotel Rockaway Beach
Surfside Motel Rockaway Beach

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