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“Very nice stay convenient to the airport”

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Comfort Suites Redmond Airport
Ranked #2 of 8 Hotels in Redmond
Certificate of Excellence
texas
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Very nice stay convenient to the airport”
Reviewed March 11, 2014

Stayed here one night before an early flight. The room was spacious and clean with a comfy bed. Nice to have mini fridge and microwave in the room. Free shuttle to the airport was a plus. My early flight was prior to the complimentary breakfast, however, the front desk clerk told me to help myself to some items that were placed out early. Would stay there again.

  • Stayed February 2014, traveled solo
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Helpful?
1 Thank Linda2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul H, General Manager at Comfort Suites Redmond Airport, responded to this review, December 13, 2014
Great to hear you took advantage of our services and convience to the Redmond airport Linda2003! So glad you enjoyed the Comfort Suites (though short stay). Look forward to having you stay with us again, soon! P. Beatty, General Manager 541-504-8900 or pbeatty@vestahospitality.com
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190 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
Pleasant Hill, California
1 review
Reviewed February 9, 2014

I can't say enough good things about the Comfort Suites at the Redmond Airport. They were lifesavers to me--and a lot of folks--who were stranded in Redmond the weekend of Feb 8-9, 2014 due to the severe weather. They didn't just take us in and make us feel welcome. They did everything possible to make a bunch of unhappy travel victims feel special. They gave all of us who were stuck a discounted rate. The shuttle driver stayed late to get stranded people from the airport to the hotel (and this was with the roads so bad that people had to get out and push the van when it got stuck!) The hotel manager Jeanette did a special provisions run to buy food and beverages to restock their snack bar (which was running low) and she brought in food to serve a complimentary hot dinner on Sat night to all the folks who were marooned. They did all of this with a smile and with the hotel understaffed due to employees who were stuck in the storm. As an added bonus, the rooms were clean and comfortable. I would stay with them again in a heartbeat. They have more than earned my loyalty.

Room Tip: The lower level rooms are quiet and have in-room hot tubs!
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Marcia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, February 10, 2014
Marcia,

Thank you so much for sharing your experience at the Comfort Suites Redmond! It was a crazy snowstorm indeed. We enjoyed having the opportunity to try and make a somewhat horrible experience into an memorable time. So glad we accomplished that with you! I will share this with my staff so they know that what they did made such an impression. You are defininately welcome back ANY time ~ even when we don't have such bad weather.

Sincerely,

Janelle Breedlove
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Ellensburg, Washington
1 review
Reviewed January 31, 2014

My company hosted a professional meeting at the Comfort Suites venue, and we were very happy with the results! The speakers all found the accommodations comfortable, the attendees found the location easy to find and centrally located, and the event coordinator was extremely helpful. As the organizer of the meeting, I felt very well taken care of. Oh, and the food catered for the event was FANTASTIC as well! Highly recommended as a meeting venue.

  • Stayed January 2014, traveled on business
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Helpful?
Thank Nat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, February 3, 2014
Nat,

Thank you for taking the time out of your busy schedule to share your experience at the Comfort Suites Redmond. We are pleased that your experience was so positive and that our Meeting Room met your needs. Dawn would love to schedule your next meeting whenever you are ready!

Thanks again and we look forward to seeing you again soon.

Janelle Breedlove
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Piermont, New Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 19, 2014 via mobile

The Comfort Suites in Redmond,Oregon, couldn't be better situated for flights in and out of the area. The staff are helpful and friendly, the rooms are large and well appointed,and there's even a nice indoor salt water pool. We had to leave for an early flight (4:30 am), and there was breakfast waiting with fresh, hot brewed coffee, waffles, yogurt, fruit, muffins, granola and more! They even had "to go" bags with fruit and protein bars if you didn't have time to make your own breakfast. We will definitely stay here again, and highly recommend it. Adam, who was on the night/ early morning shift, was particularly helpful and encouraged us to get a good breakfast before we left. Thank-you!

Stayed January 2014, traveled with family
Helpful?
Thank kristi240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, January 20, 2014
Kristi,

Thank you for your glowing review! We are so glad you enjoyed your stay. Kudos to Adam for making sure you got a healthy start to your day!

Just give us a call next time you are at the airport and we will have a shuttle there promptly to pick you up!

Janelle Breedlove
General Manager
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Merlin, Oregon, United States
1 review
Reviewed January 15, 2014

We had an "ok" experience in the Redmond, Oregon location. Had dog with us so took turns gong to breakfast, so I brought a tray back to the room. When we returned for the day, housekeeping had cleaned and left the dirty tray, which was obviously done, in the room. At 9:00 PM, I had to take the dirty tray and dishes across the breezeway to the lobby. Wasn't overly pleased with that service.

Room Tip: Rooms in the main hotel are much better than across breezeway.
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  • Stayed December 2013, traveled with family
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Jennie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, January 17, 2014
Jennie,

We want to apologize for not meeting your expectations. This issue has been addressed with our staff so it will not happen again. We appreciate you bringing this to our attention and invite you to come back next time you are in Redmond so we can do our best to exceed your expectations!

Sincerely,

Janelle Breedlove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Oregon
1 review
Reviewed January 11, 2014

Our first time at this place, but we liked it. Very nice accomodations especially for the price. Two things were 'glaring' however. At check-in, they require you to sign a document that is fine in itself, but is worded in such a way as to imply that they will tack on other charges to your bill at will, without notice or reason; peculiar. We were pleasantly impressed that they used very nice actual ceramic dishes and stainless flatware... very nice. But then conversely, served probably the crappiest hot food I've had at any hotel; bad powdered scrambled eggs and goofy little sausage links a week old. I had better chow in boot camp, and I'd wager that not one employee would eat the stuff... and especially no one from corporate. We thought it was IRONIC that they would have nice dishes and then 'go on the cheap' for chow. We scratched the breakfast and found a restaurant Madaline's for FABULOUS food a quarter mile down the road. A good plan for corporate would be to have someone from admin stay the night and see how THEY like the chow, and accomodations, etc. That's how I run MY business. We'd likely stay there again because it was very nice, but I wouldn't even consider eating the food. Corporate would be better off to just not offer food if that's the best they can muster up. At a Hampton's where we often stay, the chow is typically FABULOUS, even if it IS on paper plates and plastic flatware! Check the Hampton's in Spokane; the food is a BANQUET for this same price or maybe 10 bucks more! Worth it!
Even the little 'disclaimer' at the bottom of this review is offensive... while it may be 'regulated' or somehow illegal, it's stupid. You don't believe we stayed there? stuff it.

Room Tip: There is a very interesting 'lower level' that follows the terrain like a daylight basement...
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  • Stayed January 2014, traveled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank LSSmule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, January 13, 2014
LSSmule,

We are pleased that you enjoyed your accommodations here. I apologize that our breakfast was not up to your standards. I do want to assure you that our eggs are not powdered and all of our meat products (ham, sausage, bacon) are freshly prepared each morning.

Thank you again for staying with us and we look forward to seeing you again soon!

Janelle Breedlove
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Longview, Washington
2 reviews
Reviewed January 7, 2014

The room was spacious and clean. The breakfast was very good and the staff were very friendly and helpfull. The location was perfect for us to explore the area. The only complaint is that our room was somewhat noisy. We were in the lower floor room next to the pool and there was a fan that ran constantly in the pool area that was very evident in our room as was the hot tub pump. Highway noise and train traffic is also very noticeable in this room. Our neighbors above were also very heavy footed. Overall we would stay here again but would ask for an upper level room that is on the side away from the highway. This is a very nice facility, not perfect, but very nice.

Room Tip: Pick a room on an upper floor away from the highway.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmor113, General Manager at Comfort Suites Redmond Airport, responded to this review, January 13, 2014
Alan H,

We are pleased you took your time to share your experience at the Comfort Suites in Redmond. We are checking into the noise of the fan from the pool area and hope to find a solution soon. We will make sure we get you in an upper level room next time!

Thank you again for choosing to stay with us and we look forward to seeing you next time you are in Redmond.

Janelle Breedlove
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Redmond Airport

Property: Comfort Suites Redmond Airport
Address: 2243 SW Yew Ave, Redmond, OR 97756-8636
Phone Number:
Location: United States > Oregon > Central Oregon > Redmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Redmond
#4 Romantic Hotel in Redmond
#4 Family Hotel in Redmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Redmond Airport 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The Comfort Suites® Redmond Airport is conveniently located only two miles west of Roberts Field-Redmond Municipal Airport, the Deschutes County Fair and Expo Center and Central Oregon Community College Redmond Campus. Travelers who come to Central Oregon for golfing, fly fishing or to tour this magnificent part of the country, will enjoy this Redmond, OR hotel's central location. ... more   less 
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Also Known As:
Comfort Suites Redmond Airport Hotel Redmond
Redmond Comfort Suites

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