My husband and I went here for the first time last night. We live in Bend, but had business in Redmond. Our first impression was disappointing. The decor is kind of western, but just looks old and tired.We were seated at a table meant for 8. It was just the two of us. Lots of room but not very intimate. The server "Julie" came and took our drink order. We were ready to order food, but she never asked us. So, we had to flag her down and tell her we were starving and wanted to order food also. We each ordered a burger $10.50 each. She asked us if we wanted regular fries or sweet potato fries. We had noticed you could get soup or salad, so we each said we wanted a salad. She brought it quickly and it was nice, cold and crisp. Although, it had onions and croutons on it which I had said I did not want. Our drinks arrived and we started to enjoy them.
We were seated near the kitchen and I saw our burgers were ready for pick-up. "Julie" walked past them 4 or 5 times . Finally, I noticed the cook tell her they were there. She brought them and put them on the table. We had to ask for condiments. She never came back to ask how our food was until we were almost finished. Never asked if we would like more drinks (beer & wine) My husband asked for pickles. She said "we don't have any". He then asked for a slice of tomato. She acted disgusted and went to get one. Brought it back and plunked it on the table. NO PERSONALITY! The burgers were actually very good! THANKS to the cook! Please teach your servers how to treat the customers who pay their salary. We spent $30 and did not tip. Not because we are cheap or do not know how, because we do not believe bad service should be rewarded.
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