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“Perfect location and very nice modern hotel”
Review of Westin Portland

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Westin Portland
Ranked #19 of 140 Hotels in Portland
Certificate of Excellence
Madrid, Spain
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect location and very nice modern hotel”
Reviewed June 23, 2012

The location cannot be better. Just in the center of the downtown. The hotel is modern, very clean and with all amenities in the room that you can need.
Also the restaurant and the lounge are perfect places to spend the night.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JL_Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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892 reviews from our community

Traveler rating
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    31
    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (207)
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Portland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 22, 2012

This Westin is the worst. We're starwood members, and I'm seriously rethinking our commitment to the brand. We arrived at midnight with a newborn baby, only to learn that our reservation was lost. We were given a CLOSET of a room to stay in, which was completely unacceptable for over $200 a night. I asked for a different room, which is somewhat bigger, but a completely odd layout. The following morning we were automatically checked out--even though our original reservation was for 3 days.
Let me continue, the internet connection (for $25) is horrible. There's no cell phone service. The decor is incredibly ugly--like a best western. The service is non-existent. I have yet to see a single person smile.
My room key randomly stopped working on the second day. The walls are paper thin. We asked three times for extra towels--that never happened.
The elevators (only 2) are s-l-o-w. Prepare to wait for 20 minutes.
Do not stay here.
Do not stay here.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank AKN_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2012

Courteous and helpful staff. Clean, comfortable and relaxing rooms. Nice location within walking distance to lots of restaurants, pubs and shops. We would certainly stay there again.

Room Tip: don't get a connecting room unless you need it, as we had to relocate to a non-connecting room b...
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
229 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed June 14, 2012

We stayed here 2 nights but were really in town to visit some friends that live out in Happy Valley so didn't spend too much time at the hotel or in downtown Portland. Overall, things were good. We decided to valet when we got there as my husband was too stressed to look for street parking, but I highly recommend avoiding the valet charges, especially if you're there on a weekend. Parking is free after 6pm and I think free until about 1pm on Sunday, so you really can save - and it's definitely not like where I'm from, it seems pretty easy to find a spot, even if you need to go around the block once or twice. The second day, this is what we did and found a spot no problem -- the hotel did charge us for 2 nights of valet though, but when we said we only used it once, they took off the charge.

We were on the 5th floor in a corner room. It was a large bathroom but a big shower, no tub. Th room itself was your typical Westin, very comfortable. The closet was very small though and didn't have any lighting.

Although we didn't spend much time downtown, it does have a great location - right by a huge foodtruck park and around the corner from nordstrom.

It did start pouring after a perfectly sunny day so I grabbed one of their umbrellas - terrible, it kept opening when I tried to close it and it didn't have a closure strap. We traded out umbrellas and had the same problem. Also, during this rain, we were trying to get a cab out front and no bellman/valet was to be found so my husband had to stand out there.

Overall it's your standard Westin, great location for downtown.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laurengucsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana, USA
Level Contributor
136 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed June 14, 2012

Staff was very friendly and helpful!!! Room was clean, spacious, and nice. We had a nice view of Portland from our room. Only issue we had was with the A/C. My husband and I like it COLD when we sleep. The air wouldnt' go any lower than 69 degress (we like it at 64) so we had to open the window which then made it hard to sleep because of the street noise.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indygirl8451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 4, 2012 via mobile

Loved the Westin Portland. Has all the things that makes Westin a great experience. Great bed, great shower and the trademark Westin smell.
The bathrooms were the best part of the rooms, but the room was nice and seemed very clean.
The staff was awesome - knowledgeable, friendly and crazy fast. I wanted a Robe to use in the room - two minutes later it was there. That was with everything. Expeptional.
With the great location, we loved it. Go and eat at the nines, but stay at the Westin.

Stayed May 2012, traveled as a couple
Helpful?
2 Thank LaLaAtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westin_Portland_GM, General Manager at Westin Portland, responded to this review, June 13, 2012
Thank you for taking the time to provide us such great feedback. It's great to hear that you enjoyed the Heavenly Shower experience. We will look forward to your return to Portland. Thank you for choosing The Westin Portland, and for sharing your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2012

We walked quite a bit around the downtown area. The location is central to the various downtown neighborhoods. It was also very easy to obtain access to the highway. There are several inexpensive parking garages near the hotel. Many restaurants, (both inexpensive and expensive), are within a few blocks. As impressed as we were with the location, we were even more appreciative of the service. Everyone was friendly and professional...especially the General Manager, Matt. I would highly recommend the Westin.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Portland

Property: Westin Portland
Address: 750 SW Alder St, Portland, OR 97205-3412
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Portland
#11 Luxury Hotel in Portland
#20 Business Hotel in Portland
#21 Romantic Hotel in Portland
#43 Family Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Westin Portland 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
The Westin Portland Hotel is located In the center of Downtown Portland with easy access to some of the city's best dining, shopping, and entertainment. ... more   less 
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Also Known As:
Westin Portland Hotel Portland
Portland Westin

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