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“Spirit of helpfulness” 4 of 5 stars
Review of Hilton Portland & Executive Tower

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Hilton Portland & Executive Tower
3.5 of 5 Hotel   |   921 SW 6th Ave, Portland, OR 97204 (Downtown)   |  
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Ranked #39 of 137 Hotels in Portland
GreenLeadersGold level
West Orange, New Jersey
Level Contributor
181 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Spirit of helpfulness”
4 of 5 stars Reviewed July 31, 2014

When we checked in, an unusually long line due to a large conference meant an inconvenient wait for us. The desk clerk apologized and willingly accepted my husband's suggestion to waive the parking fee. Nice! The Executive tower is very convenient to everything in downtown area and has easy access to the parking garage. Our room on a high floor had a nice view and all the amenities you'd expect including lovely, comfortable sheets, pillows and bed. When I returned to the hotel with food from Portland's famous food trucks, a waitress in the restaurant graciously provided me with cutlery and napkins to bring up to my room. During our four night stay, split by a week while we went elsewhere in Oregon, all our requests were met with a smile and good service. Very good breakfast buffet.

Room Tip: High rooms have good views of the city.
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  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,046 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (352)
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Seattle
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 30, 2014

Stayed for a week. The hotel is definitely just average. The room was comfortable but the a/c was extremely loud and either too cold or too hot, never "just right". Housekeeping was a challenge - they barged in without knocking, they forgot to leave towels, forgot to pick up towels. Location is very convenient, fantastic restaurants and shopping close by, easy access to light rail.

Room Tip: I understand some rooms are very small and poorly configured. We were on a higher floor that had a g...
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank KMB33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wantagh, United States
1 review
5 of 5 stars Reviewed July 30, 2014

Recently stayed here for a conference and had a wonderful experience at this hotel. Up on the 17th floor, the views are spectacular, the room was clean and comfortable and the location of the hotel is central to about everything Portland has to offer. Will definitely come again. JN

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

The location for the Hilton Executive Tower is perfect; you can get anywhere from there, and is ideal for shopping downtown. The room, especially the bed, was very comfortable. But the best thing about the Hilton is the service. The breakfast wait staff was phenomenal, especially Sharon, Kathy, and David, who remembered my name and what I preferred for breakfast. They really made me feel special! I recommend the hotel wholeheartedly.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wincey1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 29, 2014

Was a little intimidated by the previous reviews on trip advisor. We checked in late to main hotel. Was offered upgrade to suite in main hotel or room in newer Hotel across the street. Opted for suite in old building. It was wonderful and completely re-done. Bathroom was a little small, but nice and clean. Breakfast was delicious. Great location. Would definitely stay here again.

Room Tip: Higher floor
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank triplover555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 29, 2014

This hotel is in a great spot downtown. We walked to everything such as the Willamette River, Powell's bookstore, and Keller Auditorium. My only negative comments would be the fact that there are actually two buildings which was confusing at first, and as others have mentioned the bathroom is small. The shower/tub is fine but the position of the toilet might make it difficult for larger people to use.

Stayed July 2014, traveled on business
Helpful?
Thank RobChoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 29, 2014

I travel a lot on business and one thing that is always a worry is whether I will get a good night's sleep. Of course one can always choose a hotel along way out of the city but as I like to walk or use public transportation as much as possible I prefer a city center location. So I was delighted when I walked into my room at the Hilton to find a spacious and well appointed room where the outside noise was barely audible.

The location couldn't be better. One of the trams (light rail) lines in Portland runs at the front of the hotel and two other lines run a block away to the side giving excellent access to the airport, conference center and all parts of Portland. During my stay the weather was hot so I had the airconditioning on pretty high without the intrusive noise one often experiences with a/c.

One small criticism was the breakfast available at extra cost which, at $18 for an unexceptional buffet was, I thought, a little over priced. The restaurant staff though were very pleasant and helpful.

If business takes me again to Portland this hotel would be where I would want to stay.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PaulHSE16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Portland & Executive Tower

Property: Hilton Portland & Executive Tower
Address: 921 SW 6th Ave, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Portland
#35 Romantic Hotel in Portland
#37 Business Hotel in Portland
#39 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Portland & Executive Tower 3.5*
Number of rooms: 782
Official Description (provided by the hotel):
The Hilton Portland & Executive Tower hotel in Portland, consists of two separate buildings and combined they offer 782 guest rooms as well as: The Main building, remodeled in 2014 offers:* HopCity Tavern & Market - our new restaurant concept featuring a modern American gastro-pub cuisine and a grab and go market featuring Stumptown coffee and grab and go snacks and sandwiches * UPS business center - staffed Mon-Fri and a 24-hour computer/internet access connectivity center * Wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience. The Executive Tower, remodeled in 2015 showcases: * Concierge desk * Porto Terra Tuscan Grill & Bar - featuring Northern Italian cuisine * Complimentary 24-hour fitness room with an indoor waveless lap pool * Computer/internet kiosk available in lobby * Wired and wireless HSIA available in all guestrooms for a fee * Free Wifi in the lobby * Parking garage - Each building has their own garage for your added convenience ... more   less 
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Also Known As:
Hilton Portland And Executive Tower
Hilton Portland & Executive Tower Hotel Portland
Hilton Portland Executive Hotel
Portland Hilton

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