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Mark Spencer Hotel
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Reviews (1,905)
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1,178 - 1,183 of 1,905 reviews
Reviewed December 30, 2013

This is a fun location and great price-staff was helpful and I would definitely return to this hotel next time I'm in Portland. The rooms were well appointed and very clean; the bed was extremely comfortable.

Room Tip: Great view from a few floors up, and a bit quieter.
  • Stayed: September 2013, traveled as a couple
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1  Thank Katy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded January 5, 2014

Thank you for staying with us! I hope you enjoyed your visit to Portland and were able to experience some of the award winning restaurants, museums, local shopping and the Pride of the Northwest - our local brew pubs!
Thank you for choosing The Mark Spencer Hotel. I hope in the future, if you find yourself in Portland, you will allow us to be your host once again.

All the best,

Pam

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Reviewed December 29, 2013

Older hotel on the edge of Pearl District. I found the staff to be very nice and accommodating. Good location and walking distance to a number of restaurants and shops. A Block away to the public transportation. Suite rooms are on the small side and are somewhat outdated but looks like slight renovations (new carpet) have taken place. Internet access is okay, the equipment in the business center is dated and was not very accommodating for the business traveler. This hotels provides a light breakfast with pretty bad coffee served from a machine. Plenty of really good breakfast and coffee shops nearby.

  • Stayed: December 2013, traveled on business
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Thank jpj028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded January 5, 2014

Thank you so much for reviewing The Mark Spencer Hotel. We look forward to hearing from our guests as this allows us the opportunity to improve our service. We are in the process of renovating the hotel, starting with our guestrooms. You can look forward to seeing not only new carpeting but a completely remodeled space. We are replacing the kitchens with granite countertops, stainless steel appliances and flat cooktops. In addition, we are adding new furnishings, window coverings, bathrooms, artwork and sound proofing. The corridors are also getting refreshed with new carpeting, artwork and guestroom doors.
I do hope you will return to see what's new. I'm sure you will be pleased with our new look!
It was a pleasure to have you as our guest.
All the best,
Pam

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Reviewed December 27, 2013

I frequently travel to Portland, I always stay here, I'm never disappointed. It's just right. Walking distance to everything I want to do: museums, theatre, cinema, great restaurants, interesting shopping and the Max line will take me anywhere further. I love the combination of old-fashioned kitchenette, comfortable bed and bath, hospitable and knowledgeable front desk, friendly staff and complimentary continental breakfast, afternoon tea and early evening wine and nibbles.

Room Tip: I like the older rooms with funky kitchenette. I stayed once in the newer wing, around the corner from the front desk and was disappointed in their style. However, my elderly mother loved it, being much easier to get around and very new.
  • Stayed: December 2013, traveled solo
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Thank Pbfiftyfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded December 29, 2013

Thank you for your time in reviewing The Mark Spencer Hotel. As we continue with our renovations and guestroom remodel, I want to assure you that most of the amenities you mentioned will remain the same - the comfortable beds and luxurious linen, complimentary breakfast, afternoon tea and cookies, evening wine reception and our incredible staff!
We are very proud of the care and craftsmanship that is going into our new guestrooms. They will feature new kitchens, bathrooms (with more storage/shelving), all new furnishings, carpeting, lighting, larger flat screen TV's, artwork and guestroom doors leading into a newly renovated corridor.
I hope you will return to see these improvements. It would be my pleasure to take you on a tour of the hotel!
Best Wishes for the New Year!
Pam

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Reviewed December 26, 2013

The Mark Spencer is an incredible find in downtown Portland. For location, convenience, accommodations, and amenities, I can't imagine a better value. Moreover, they outperformed a nearby 4-star hotel in service, hospitality, and professionalism.

I stayed at the Mark Spencer for two weeks in mid-November 2013.

The location is phenomenal. Two blocks from Powell's, Target, brand name and independent shops, theaters, movies, etc.

Making my reservation over the phone was quick and easy. The person I spoke with matched a rate I found online and reserved a great room for me. The week before I was to arrive, they called me to confirm my reservation. And checkout was a breeze.

I had a corner, queen suite at the end of a hallway on the top floor. The living room area of the suite was comfortably fitted with couch, chair, desk, etc. It also had a well-furnished kitchenette with stove, fridge, and coffee maker. No microwave, though. The sitting room had a HUGE picture window, which made it especially nice to take in the many different types of weather Portland had to offer over two weeks.

The bed was exceptionally comfortable. The bathroom was clean and functional, but there wasn't much counter space.

The breakfast included fruit, cereal, toast, boiled eggs, pastries, etc. They also offer complementary afternoon tea with cookies and an evening wine reception with cheese and crackers. Both were well attended. And available 24-hours is their amazing coffee machine, which makes myriad hot beverages on demand.

The laundry facilities were clean and convenient.

Since I stayed for two weeks, I bought a month-long parking pass since it was less expensive than paying per day. The parking facilities were underneath the building, clean, well lit, and required a hotel key to access. Not only were they much less expensive than other hotels - even the daily rate - not having to wait on valet service also saved time and money.

In early October, I stayed a week at a "4 star" hotel a few blocks away, and I wish I'd known about The Mark Spencer then. The Mark Spencer, a "3 star" hotel, beat them for efficiency, professionalism, and housekeeping. The location was better, and the parking was markedly more convenient and reasonably priced. Plus, the Mark Spencer had complimentary breakfast, afternoon tea, and evening wine receptions, laundry facilities, a kitchenette, and that incredible coffee machine.

  • Stayed: November 2013, traveled on business
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1  Thank b_e_small
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded December 29, 2013

Thank you for your extremely kind review of The Mark Spencer Hotel and for mentioning all the things that make it such a great location in downtown Portland. The city offers so many wonderful venues for entertainment, I hope the two weeks you spent with us was enough to see everything you had planned! Of course, you could probably spend an entire day or two just visiting Powell's Bookstore.
Thank you for making us your "home away from home." If your travels ever bring you back to Portland, it would be our pleasure to have you as our guest once again.
Thank you for choosing The Mark Spencer Hotel and Best Wishes for the New Year!
Pam

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Reviewed December 19, 2013

I needed a hotel close by to good shopping and The Mark Spencer was awesome for that. It was super close to lots of places to eat and to shop, no car necessary. It was also just a few blocks away from the train that connects to the airport, so if you have deadbeat friends like mine who didn't bother to pick you up from the airport you don't have to spend a fortune on a cab.

The staff was super friendly and helpful. I loved the afternoon tea and cookies, and the wine hour with cheese was awesome, with the gentleman running it offering more wine before I asked (which is good if you're like me and REALLY want more wine but are too shy to ask for it) The breakfast was great, with a nice assortment, and the dining room was lovely. I would 100% stay here again if I was in Portland.

  • Stayed: November 2013, traveled with friends
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1  Thank mao11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pam-Coser, General Manager at Mark Spencer Hotel, responded to this reviewResponded December 22, 2013

Thank you for your review! It's so nice to hear you enjoyed the wine hour and afternoon tea and cookies. This is one of our favorite times of day as we get to chat with you and offer tastings of some of Oregon's finest varietals. I'm sure it was the smell of fresh baked cookies that brought you down to the lobby!
Getting around Portland is quite easy, as you stated. We have an excellent public transportation system and very short city blocks for walking. I hope you were able to see some of the best of Portland while in town.
It was our pleasure to have you as our guest and hope to see you again soon!

Happy Holidays,

Pam

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