The staff here are so incredibly kind, courteous and truly understand customer service - I am giving this hotel 5 stars just for the staff alone. For some reason the few days that I needed to stay in Portland it was impossible to get a room for the 3 nights I needed unless I wanted to move from one hotel to another just to get a good rate, which was NOT going to happen. So I reluctantly plunked down 309.00 a night for their King Bed suite. Nothing fancy, but I wasn't aware that their suites are more akin to the self serve type than the "serve me " type. Once I got over that I was fine. BUT they make up for that in great regularly priced rooms plus free breakfast, great free wifi, a civilized tea hour and an even more civilized wine and cheese hour, all free! they are renovating but it's in a great location, and like I said the rooms are nothing fancy (but the bed is fantastically comfortable!), the perks are great, it's in a great location and the staff are just all wonderful. Sincerity and kindness and knowing customer service goes a long way in my book!
- Official Description (provided by the hotel):
- In the world of hospitality, there are a few unexpected places in which timeless European flair, cultured style and Old World courtesy are vibrantly alive. These lasting impressions are also accompanied by a profound respect for another very precious aspect: your comfort. Welcome to The Mark Spencer Hotel, an exceptional value in the hub of the city. ... more less
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- Also Known As:
- The Mark Spencer Hotel Portland
- Mark Spencer Portland