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“we loved it here” 5 of 5 stars
Review of The Heathman Hotel

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The Heathman Hotel
Ranked #26 of 137 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Puyallup
1 review
“we loved it here”
5 of 5 stars Reviewed July 20, 2014

The service was great and the room was nice. I would definitely stay here again.
The location is very good it is close to anything down town. We like to search for new restaurants and shop. We ordered room service for breakfast and the food was wonderful.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Brett B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, July 22, 2014
Dear Brett B.,

What can we say but thank you, thank you! What a wonderful review and we would be so lucky to be able to welcome you back again soon! We strive to deliver the right service and the right time and it sounds like we were just the location for your Portland adventures!

Thank you again and do come visit again soon!
Krissy S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,594 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (367)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
traverse city michigan
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

This is my second time at this hotel for business and I would definitely come back. The linens and beds were outstanding. The free french press coffee and bottled water and french toiletries in the room were appreciated. The restaurant had high quality food such as the Alaskan halibut, Caesar salad and vegetarian eggs Benedict ( spinach& tomato), and good wine/drink. The lobby was a great place to work and the free internet worked well. Staff were very helpful with restaurant suggestions and directions. I will come back for work and personal travel as it is just a nice hotel.

Stayed July 2014, traveled on business
Helpful?
Thank ellen49690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, July 22, 2014
Dear ellen49690,

We were so lucky to have you as our returning guests - thank you for sharing your most recent experience with us! It sounds like this stay was everything you remember from your first visit which is precisely what we strive for! It sounds like the restaurant and tea court lounge offered you some well deserved food and libations as well as comfortable working environment!

We can't wait to welcome you back again soon!
Krissy S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
1 review
5 of 5 stars Reviewed July 18, 2014

I had a wonderful stay - Great location for walking and seeing the city. Great room very comfortable bed - would have liked to take it home with me. Great staff very friendly with great tips on sightseeing and where to eat.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank omalley58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, July 21, 2014
Dear omalley58,

We couldn't be more pleased with your great review! Thank you for taking the time write about your most recent Heathman Portland experience! It sounds like everything was just perfect - from the bed you could have packed with you :) to the service delivered at the front desk!

We really appreciate you taking the time to let us know about your stay. We hope to welcome you back again soon!

Krissy S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dupont, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

We stayed at the Heathman in1969 for a couple of nights for our delayed "honeymoon." We had no money and the Heathman was cheap (although we found it was in the "red light" district.) So we decided to go back for our 45th anniversary. The hotel was beautiful, the service impeccable and the red light district gone. The concierge called to find out if it was a special occasion and they honored it by upgrading our room and leaving an excellent bottle of wine in the room for us. We had a lovely couple of days and thoroughly enjoyed our stay at The Heathman.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank ire514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, July 21, 2014
Dear ire514,

How times have changed! Thank you for sharing this great story of connecting the past to the present! Your experience sounds divine! I'm so glad we could be there to celebrate another milestone for you and treat you to the finest experience! We hope you make this a yearly voyage - we'd be lucky to welcome you back again soon!

Thank you again for taking the time to share this wonderful review!

Take care,
Krissy S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Michigan
1 review
5 of 5 stars Reviewed July 17, 2014

Wonderful hotel. All staff friendly beyond expectations. Everyone treated us like royalty You must take time to visit the library during the wine tasting session. The corned beef hash was the best I have ever tasted.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, July 22, 2014
Dear Philip S.,

Thank you for taking the time to review your most recent experience at the Heathman Portland. We couldn't be more pleased with your response and it sounds like all went along swimmingly! We also so appreciate you mentioning our open library hours with wine tasting - isn't that a delightful treat?!

We hope we have the honor of welcoming you back again soon!

Krissy S.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medford, Oregon
1 review
4 of 5 stars Reviewed July 17, 2014

The Heathman is a lovely historic hotel that looks like a Stephen King story should be filmed there. I had two complications: 1. housekeeping came knocking on my door at 9:30 at night while I was in the shower, she didn't hear me asking her to not come in and she started to walk in. She realized I was in the shower, was incredibly apologetic and obviously embarrassed (awkwardly offered me some water) and left. I had not put up my do not disturb sign, but still - why is housekeeping showing up at 9:30pm? 2. There was confusion over payment where they could not find the credit card authorization to bill the room to a corporate card. I had to pay and contact them the next day. It honestly wasn't that big of a deal, my office manager called and had it resolved within minutes and the Heathman contacted me promptly to apologize and let me know it had been resolved.

TL,DR; A couple hiccups but overall I felt that the customer service was conscientious. Would definitely return.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Manager at The Heathman Hotel, responded to this review, July 19, 2014
Dear Amy S,

It was nice to hear that you had a nice stay regardless of the few "hiccups" you encountered. Turndown performs second stay over service and delivers ice to guest rooms in the evening, there normal hours are 5pm-9pm so we will look into why they were so late in servicing your room. Thank you for your patience while the team sorted out the billing mix up.

We really appreciate your opinion and hope to see you again in the future.


Best Regards,

J. Williams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2014

Enjoy the luscious bedding, generosity of Dre who makes outstanding recommendations for dining and the wonderful staff throughout. Perfect access to all of downtown transit and venues. We were right next door to the theatre for #wds2014.

Room Tip: All rooms are lovely with french press coffee and bottled water included.
See more room tips
Green Features: Lots of opportunities to recycle - save your towels for another use, etc.
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
Thank VoyageurBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeathmanMGR, Front Office Manager at The Heathman Hotel, responded to this review, July 19, 2014
Dear VoyageurBC,

Thank you for your encouraging comments!

I will inform Dre of her mention. We are delighted that you enjoyed your time with us and are looking forward to your return.

J. Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Heathman Hotel

Property: The Heathman Hotel
Address: 1001 SW Broadway, Portland, OR 97205
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 137 Hotels in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Heathman Hotel is a member of Preferred Hotels & Resorts Worldwide and Historic Hotels of America. The acclaimed Heathman Hotel is situated downtown in the heart of Portland Oregon's Financial and Cultural Districts. This sophisticated boutique hotel offers luxurious accommodations and award winning service- a refreshing blend of Portland History and Modern hospitality. ... more   less 
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