We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We loved it!”
Review of The Heathman Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Heathman Hotel
Ranked #25 of 141 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Seattle, Washington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“We loved it!”
Reviewed January 24, 2014 via mobile

We were celebrating our anniversary and the staff did everything to make it special. We arrived to balloons and sweets in our room which was elegant and lovely. The concierge had helped to make restaurant reservations for us and at each location we had a great table and were served a special dessert as they wished us a Happy Anniversary

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmelmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, January 27, 2014
Dear bmelmel,

It is a pleasure to hear of your anniversary stay and we hope to welcome you back year after year. If ever the opportunity to accommodate a special request or celebration, we always aim to please, and we are so glad to hear that you enjoyed your special time in Portland at the Heathman.

Have a wonderful 2014 and we would look greatly forward to welcoming you back soon!

All the best,
Krissy S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,002 reviews from our community

Traveler rating
    1,224
    469
    190
    83
    36
See reviews for
336
832
111
469
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sunnyvale, California
1 review
Reviewed January 21, 2014

My husband and I had a great stay at the Heathman Hotel. Staff were friendly and responded to all our questions and requests in a positive and efficient manner. Also had a dinner at the hotel restaurant.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, February 3, 2014
Dear Dianne M,

Thank you for your recent review on Trip Advisor. It was so nice to hear that you enjoyed your time at the Heathman Portland. We want to ensure that you see us as a home away from home, and so pleased to hear that our staff was accommodating and welcoming. Hope you enjoyed your meal at the Restaurant!

Look forward to welcoming you back,
Krissy S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, Washington
2 reviews
Reviewed January 18, 2014

Great location for downtown activities. friendly and efficient Valet, Front Desk, Bellman...all made check-in so easy. We were in our room and ready to go in minutes. Rooms small but very well appointed. Great historic feel yet modern and upscale décor and very clean. Extremely pleasant environment throughout the whole Hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JimF8942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, January 21, 2014
Dear JimF8942~

Thank you, thank you, thank you! How wonderful to read your review and experience at the Heathman! We strive to maintain a steady connection between innovation and tradition and we appreciate you mentioning that! If you plan to visit Portland again, please contact us directly so we can ensure your next stay is even better!

Take care,
~Krissy S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bainbridge Island, Washington
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 18, 2014

We visit Portland several times a year, and this was our first stay at the Heathman. It will not be our last as we thoroughly enjoyed the hotel and the service we received from that staff. The valet and bell staff were exceptional -- we had a lot of bags and they rose to the occasion. Our room was comfortable and quiet.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank NEBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, January 21, 2014
Dear NEBP~

We really appreciate you taking the time to review your experience at the Heathman Hotel Portland. Our goal is to make you feel most welcome from start to finish and continue to deliver high end customer service whenever is necessary. We are so pleased you enjoyed your visit and look forward to welcoming you back!

All the best,
~Krissy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
Reviewed January 16, 2014

We have stayed at the Heathman over 60 times over the past several years and it remains our favorite northwest lodging away from home. Quiet elegance in a relaxed and non pretentious atmosphere. Fine food, great lounge, superior service.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edmond T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilwaco, Washington
2 reviews
Reviewed January 14, 2014

I am always impressed with the level of professional customer courtesy and service from valet parking, check-in, room service, concierge and restaurant. I hold other hotels to the customer service standards of the Heathman.
Centrally located in downtown Portland, walking distance to great shopping and food. Public transportation is easily accessed.

Room Tip: 10th floor on a tempurpedic bed - delightful! The sparkly lights of broadway were lovely and the roo...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sonya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, January 15, 2014
Dear Sonya L,

We can't thank you enough for the wonderful review you've shared! On top of being so gracious in the write up of your experience, we really appreciate you making mention of our location and accessibility. We are looking so forward to welcoming you back again soon!

Take care,
~Krissy S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 13, 2014

The room had great accommodations. It was quiet at night so you could sleep. The library with all the signed books is a must to visit. Breakfast was preferred. Staff provided cheerful friendly service. Hotel is a great location. Close to the Portland Museum, other attractions, great restaurants, and shopping all within walking distance. Close is various public transportation, too.


  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kris006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krissy S, Online Content Manager at The Heathman Hotel, responded to this review, January 15, 2014
Dear Kris006,

We really appreciate you taking the time to review your experience of the Heathman Portland. Although we are a city center hotel, we strive to accommodate those that need a restful night sleep, and we are glad you found our hotel a sanctuary in the right location!
Thank you, too, for mentioning the Library. We hope you joined for the open hours with free wine tasting!
It's a pleasure to hear that your restaurant experience was top notch, as one of the finest hotel restaurants in the city, breakfast is a high priority!

Thank you again and hoping to welcome you back again soon!
~Krissy S
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
Downtown
Sentinel
Sentinel
#7 of 141 in Portland
1,360 reviews
Downtown
Kimpton Hotel Monaco Portland
Downtown
Kimpton Hotel Vintage Portland
Show Prices
Show Prices
Show Prices
Downtown
The Nines, a Luxury Collection Hotel, Portland
Downtown
Benson Hotel
Benson Hotel
#16 of 141 in Portland
2,056 reviews
Downtown
Hotel Lucia
Hotel Lucia
#13 of 141 in Portland
1,384 reviews
Show Prices
Show Prices
Show Prices

Been to The Heathman Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heathman Hotel

Property: The Heathman Hotel
Address: 1001 SW Broadway, Portland, OR 97205-3004
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 141 Hotels in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
One of the city's most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel's library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA's coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland's premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Cheap Tickets, Priceline, Ctrip TA, Hotels.com, TripOnline SA, Cancelon, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your The Heathman Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing