We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service!”
Review of The Heathman Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Heathman Hotel
Ranked #25 of 144 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Reviewed September 13, 2011

Excellent service, great great hotel, and perfect location! The staff at this hotel really go the extra mile! I was shocked at how helpful everyone was, from parking the car, to taking my bags up to the room, and even when it came to finding a nice place to eat and go out!

Ben at the door (you can't miss him, he's usually dressed up in costume) is the best!!!

  • Stayed: August 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
1  Thank AbirM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (2,201)
Traveler rating
Traveler type
Time of year
Language

1,904 - 1,910 of 2,201 reviews

Reviewed September 13, 2011

From start to finish the service here was perfect. I'm used to putting in requests and I usually get that my requests are no longer available, not here!! At check-in they let me know that all of my requests had been filled and our room was ready. Everyone there was extremely helpful when it came to suggestions. Can't wait to go back.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ecuagrllv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

The Heathman is a historic hotel and completely refurbished. A lovely hotel with a helpful staff. The location is perfect for all downtown activities. Loved it!

  • Stayed: September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Thank Reesie42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Located in downtown Portland this boutique Hotel is walking distance from most of downtown.Of course if you tire of walking the public transportation system is efficient and inexpensive. The Heathman Hotel staff are pleasant and friendly.The rooms are small .In fact the bathroon was reminiscent of a cruise ship bathroom. They have tried to put in many amenities but it gives the room a crowded feel. The Hotel is showing its age and in time visitors may prefer the newer hotels downtown. I am puzzled by the other reviews .It is a cute hotel with very friendly staff. and a wee bit overpriced . If you stay there I am sure it will be pleasant if you don't mind the rooms.

  • Stayed: August 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Thank Vineet5151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Spent three nights of 10 here in Portland at the wonderful Heathman Hotel on Broadway.
The services were excellent and we all fell in love with this place.

the have a special book collection that I took special attention to: For every author who stays there, they sign a first edition and add it to the hotel collection. Former British PM Margaret Thatcher was one of a boatload who have books in the hotel library.

Thumbs up on the Heathman. Peets coffee and the coffee press was a morning ritual too!

  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank JDH44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

I've stayed at The Heathman several times before, while visiting my daughter, and it is a wonderful experience. The staff make you feel welcome the moment you arrive, and service overall is wonderful. While some of the rooms are small, they are all beautifully appointed and the in-room amenities are top-notch. If you like being right downtown, the location is superb - any place you can't walk to is a short, free streetcar ride away. I love the hotel's library, but my favorite thing is evening drinks/dinner/dessert listening to music by the fireplace in the lounge. Overall, a splurge, but so worth it !

Room Tip: twin rooms are on the back of the hotel - no street view
See more room tips
  • Stayed: February 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank cherylep2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2011

Excellent service from check-in to check-out. Parking was expensive but the valet mentioned that we could park on the street for free until 8 a.m. The food in the lounge and our waitperson were both wonderful. Located downtown a half mile away from Powell's City of Books.

  • Stayed: September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank swilson63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Portland hotels
Downtown
Kimpton Hotel Monaco Portland
Downtown
Kimpton Hotel Vintage Portland
Downtown
The Nines, a Luxury Collection Hotel, Portland
Show Prices
Show Prices
Show Prices
Downtown
Hotel Lucia
Hotel Lucia
#16 of 144 in Portland
1,441 reviews
Hotel deLuxe
#7 of 144 in Portland
2,867 reviews
Downtown
Paramount Hotel
Paramount Hotel
#9 of 144 in Portland
1,260 reviews
Show Prices
Show Prices
Show Prices

Been to The Heathman Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Heathman Hotel

Address: 1001 SW Broadway, Portland, OR 97205-3004
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #25 of 144 Hotels in Portland
Price Range: $164 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Heathman Hotel 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
One of the city’s most recognizable historic landmarks, the iconic Heathman Hotel in the heart of downtown Portland blends rich history with a reverent appreciation for the arts. The hotel’s library boasts more than 2,700 volumes signed by the authors, while its world-class art collection celebrates the work of contemporary artists. Here, the art of service is alive and well, from the welcoming Beefeater doorman to the attention of your personal concierge. The Heathman has retained AAA’s coveted Four Diamond Award for more than 30 years. Whether you are planning a unique Portland wedding venue, reception party, private party, corporate conference or an important business meeting, the historic Heathman is an unforgettable event setting for up to 150 guests. Downtown Portland’s premier luxury hotel, the Heathman offers 3,800 square feet of versatile meeting, event and banquet space within eight private function rooms on our Mezzanine Level. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, getaroom.com, Cancelon, HotelsforEveryone, HotelQuickly and TripOnline SA so you can book your The Heathman Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing