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“Top notch staff, wonderful hotel.”

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Kimpton RiverPlace Hotel
Ranked #1 of 141 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
Fort Myers, Florida
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Top notch staff, wonderful hotel.”
Reviewed April 16, 2014

We recently stayed at RiverPlace for a long weekend before heading to Hood River for a conference I was attending there. We had never been to Portland before and chose RiverPlace because of the reviews on Tripadvisor.

It was the perfect choice! We were greeted warmly upon our arrival and the check-in process was painless. Our room was lovely. The decor is awesome in the hotel both in the rooms and everywhere else. They had a really great decorator!! It's a little funky and everything coordinates in a very pleasing way.

Our room had a city view rather than river view and that was okay with me. The hotel sits well away from traffic, surrounded by a park area and was nice and quiet.

Everyone, from restaurant wait staff to the people at the front door to the person serving the free wine during happy hour in the lobby, was attentive and friendly and helpful.

The location is not a long walk to downtown and we didn't need to get our car out once during the days we were there. We enjoyed walking around. We visited the Portland Art Museum among other local attractions. We had dinner at several close by restaurants. We ate at the restaurant inside RiverPlace for all breakfasts and one lunch and were pleased with the food. We would have been okay eating dinner there, too, but wanted to sample some other restaurants.

If I have occasion to return to Portland, I will stay at RiverPlace again.

Room Tip: I think it's a matter of personal choice if you want a room with a river view or city view. I li...
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  • Stayed April 2014, traveled as a couple
    • Value
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Helpful?
Thank vzwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, April 21, 2014
I am so glad that you enjoyed the staff and our new décor. We were lucky to have gotten this very talented designer! He did a wonderful job of making the décor more modern and fun. I loved how he pulled in subtle influences of the nearby marina. Thanks for checking us out!

Ryan
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (607)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Seattle, Washington
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 15, 2014

The Good: Fabulous location! By the park, the river, fantastic views and sunning courtyard, easy access to everywhere you’d want to go. Updated chic/funky décor and an evening Manager’s reception featuring gourmet warm chocolate chip cookies and Peach Bellini’s!
The Bad: REALLY noisy. Great for a fire - heavy doors - but they have not yet invested in springs to slow down the incessant slamming; room to room noise not so great either. Many of the front desk people had a pretty much “I don’t care attitude”.
Hit and Miss: I ALWAYS stay at five star hotels….so, after reading the views and scouting the property on a prior trip through Portland I was excited to stay here. This is definitely a three star property: maybe after fixing the door problem and adding some insulation? Also, when we went to the athletic club guests are supposed to have access to, the girl at the front desk greeted us with “we close in ten minutes (at 6 pm) and everything but the pool is broken” in a bored voice. The service at the Kimpton was hit and miss at all levels, definitely not five star service – this is no Four Seasons or Montage, they have a long way to go…

Room Tip: Go somewhere else.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
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    • Service
Helpful?
1 Thank sctsdlmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, April 16, 2014
Gosh I am so sorry we did not meet your expectations. I actually sent you an email this morning concerning your comments on our internal survey. I did share your feedback with my team and I am happy that they provided you with a complimentary night stay and paid for breakfast for you and your family. I do feel their service recovery and overall service provided to make you and your family more comfortable was well above an I don’t care attitude. Thank you again for your review and feedback, we certainly will use it to improve our service and product.

Ryan
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Fullerton, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 14, 2014

This is not your cookie-cutter hotel. Right on the Willamette River, this dog-friendly lodge offers great views of the bridges, water, and boats. But the management doesn't count on the vistas to bring you back. They offer wonderful service, delicious food, and friendly staff. It's my favorite place to stay in Portland.

Room Tip: If you want a view of the city or the river, make sure you ask for it. Otherwise you'll end up i...
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  • Stayed February 2014, traveled with friends
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Helpful?
Thank JoPedStale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, April 16, 2014
Thank you so much for recognizing the staff and their service. I am so proud of our team. Till next time!

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 14, 2014

RiverPlace is exceptional when it comes to their staff. They always had a smile and a helpful tip on things to do and see in Portland. Having use of free bikes and being able to have your dog stay there is another plus. Location is perfect for walking the City, catching highways to other locals or enjoying a river view. Fresh brewed coffee in the morning and appetizers and wine in the evening started and ended the day well.
The hotel itself is clean and modern. The decor of the room seems a bit dated and dark however it did have everything we needed. A fan in the bathroom would be nice and a safe that isn't on the floor would be helpful. We had a room facing a courtyard which faced other rooms. It was quiet, however we needed to keep the curtains closed most of the time so as not to be seen by the room across the way. If you can, go for a view room. We enjoyed our stay at RiverPlace and look forward to a revisit next time we are in Portland.

Green Features: The hotel seems to be friendly to the environment.
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
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    • Service
Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 12, 2014

Most important thing first...wonderful bed! Quiet and beautiful location that is in walking distance of lots of good food. Our meetings were held here and staff did a very nice job meeting our needs. The staff is pleasant and helpful. One of my favorite hotels.

  • Stayed April 2014, traveled on business
    • Value
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Helpful?
2 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, April 14, 2014
Thanks! I love that you loved our new Simmon beds. If you are interested in buying one for your home give us a call and we can set you up with the info.

Ryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 11, 2014

RiverPlace is one of the very few hotels in Portland that is located on the Willamette River waterfront. A river view room is only a few dollars more, and I highly recommend that choice. You will be able to watch the pleasure and working boats on the river, as well as the dragon and outrigger crews practicing in their colorful boats. The location also gives you easy access to walking and biking paths along the waterfront, and you're an easy ten to twenty minute walk to theaters and restaurants downtown.

I'm a fan of Kimpton hotels, and this one meets all their high standards - friendly, welcoming staff; clean, well-appointed rooms; great beds; coffee, tea and hot chocolate served in the lobby in the morning; and complimentary Oregon wine served in the lobby from 5 to 6 in the evening.

It's worthwhile to join the Kimpton InTouch program. This gives you free WiFi for your stay and a $10 credit toward your honor bar, or the downstairs bar.

We didn't eat in the restaurant this time. The Veritable Quandry is two or three blocks away, and McCormick and Smick(sp?) is a short walk along the river. Both are very good.

Room Tip: River front rooms are worth the few more dollars,
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EugeneGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 11, 2014

My husband and I recently stayed at the Kimpton RiverPlace hotel in Oregon. We had a really great time and hated to have to leave. I knew I was in a place I would love the minute we walked in. I was greeted by a smiling you woman who said 'Welcome to the RiverPlace Hotel, would you like a glass of wine!' The staff was consistently friendly and welcoming throughout our stay. The hotel is in a great location by the river which makes the surroundings quieter but is close enough to the restaurants and stores downtown to walk to. We will definitely be returning!

Room Tip: We had a city view which was nice.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this review, April 14, 2014
Welcoming, smiling staff armed with free wine! Now who wouldn't love that. Thanks for the review!

Ryan
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Additional Information about Kimpton RiverPlace Hotel

Property: Kimpton RiverPlace Hotel
Address: 1510 SW Harbor Way, Portland, OR 97201-5105 (Formerly RiverPlace Hotel, A Larkspur Collection Hotel)
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#1 Luxury Hotel in Portland
#2 Romantic Hotel in Portland
#3 Family Hotel in Portland
#11 Green Hotel in Portland
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton RiverPlace Hotel 4.5*
Number of rooms: 84
Official Description (provided by the hotel):
Stay Tranquil. A landmark presence on the riverfront, Kimpton RiverPlace Hotel captures the innovative essence and intimate hospitality of the Pacific Northwest. A haven of warmth and tranquility, RiverPlace is a charming refuge located at the base of Portland's city center. Stay closely connected or blissfully removed - RiverPlace is an immersion in care, comfort and quality. The hotel offers personalized experiences tailored to guest's individual needs and interests, from complimentary wireless high speed Internet, DVD players and complimentary access to the Oregon Athletic Club at RiverPlace. Guests also enjoy our Three Degrees Waterfront Bar & Grill, one of the city's most popular spots. Everything about this restaurant feels welcoming and comfortable - including our guests. ... more   less 
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Also Known As:
Larkspur Collection Portland
Riverplace Hotel Larkspur Collection

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