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Cat D

Seattle, Washington

710

Favorite stay in PDX, by far

Name: Favorite stay in PDX, by far
Item: Kimpton RiverPlace Hotel
Rating: 5
Author: Cat D

Review of Kimpton RiverPlace Hotel

Reviewed March 24, 2014

I travel to PDX at least once a month on business. This is by far the best place I have stayed. And I have stayed in a lot of places - really awesome places. What sets them apart? Well, first, I have a hard time sleeping in hotels. I need fresh air and quiet. And guess what? This is the quietest hotel, AND the windows open. And they are on the river! My last stay there was just last week, and it was pretty typical for this hotel... they knew me when I arrived. The staff here is really welcoming and grounded, and not pretentious at all. They are kind and committed, and seem genuinely pleased to make you as comfortable as possible. So anyways, I arrived with a last minute reservation made through my company, and got the BEST UPGRADE EVER. A room with a fireplace and a river view. Did I mention quiet? It has spoiled me forever. My one-day trip to PDX had turned into 4 grueling days - this hotel made it so bearable - pleasant even. The level of customer service at this hotel goes beyond - it seems to be in the DNA of everyone who works there. From the front desk staff, to the bar, to the valet and concierge - the people are just so nice. That is no small feat in this industry. If you go, visit the bar. Joe is...I travel to PDX at least once a month on business. This is by far the best place I have stayed. And I have stayed in a lot of places - really awesome places. What sets them apart?

Well, first, I have a hard time sleeping in hotels. I need fresh air and quiet. And guess what? This is the quietest hotel, AND the windows open. And they are on the river! My last stay there was just last week, and it was pretty typical for this hotel... they knew me when I arrived. The staff here is really welcoming and grounded, and not pretentious at all. They are kind and committed, and seem genuinely pleased to make you as comfortable as possible. So anyways, I arrived with a last minute reservation made through my company, and got the BEST UPGRADE EVER. A room with a fireplace and a river view. Did I mention quiet? It has spoiled me forever.

My one-day trip to PDX had turned into 4 grueling days - this hotel made it so bearable - pleasant even. The level of customer service at this hotel goes beyond - it seems to be in the DNA of everyone who works there. From the front desk staff, to the bar, to the valet and concierge - the people are just so nice. That is no small feat in this industry. If you go, visit the bar. Joe is mixing really great drinks, and the kitchen puts out some tasty chow. And it doesn't totally feel like a hotel bar.More

Date of stay: March 2014

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DillyDaudle

Henley-on-Thames, United Kingdom

3126

Reviewed March 24, 2014

Standout Service

From the moment we arrived at the hotel, the staff's commitment to service was evident. Everyone without exception had a smile and sought to go out of their way to ensure we had an excellent stay. We arrived early, and given we wanted to change and head out to meet friends, the reception staff found another room that was immediately available by up-grading us. The room was a good size, an executive suite, with a king bedroom, and separate lounge area overlooking the court-yard. It was very comfortable - bed was especially dreamy! We had two other couples staying at the hotel - and none of us understood how the shower worked (maybe it's just us?) so for the record it requires a twist (and pull!). We found the hotel on Trip Advisor and booked because of all the great reviews. It's on the riverside, and about a 5-10 minute walk along the riverbank to the tram stop which provides transport to all of the central locations every 10 minutes. I had thought the hotel was a shorter walk into town than it is - that said, we found ourselves driving around the various parts of Portland and parking on side streets rather than use the trams, which was very easy to do. The river bank has lots of cafe's and restaurants too - complimenting the hotel services nicely. Would definitely recommend the hotel and thank you to everyone who made our stay so enjoyable, comfortable and totally stress free!

Date of stay: March 2014

Ask DillyDaudle about Kimpton RiverPlace Hotel

1 Thank DillyDaudle

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thank you for your amazing comments about our staff. I will be sure that your feedback is shared with the entire team. Much appreciated!!

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lv2trvla

Santa Barbara, California

Reviewed March 23, 2014

My Favorite Place to Stay in Portland!

My husband and I dropped our daughter off at University of Oregon and then went and stayed at the RiverPlace Hotel. I was a bit sad about dropping our baby off at college, but, as soon as I walked into the hotel, I felt better! Jamie at the Front Desk was very welcoming - she was a UO graduate, so it was fun to talk with her. My husband and I loved the ambiance, the great staff and the wonderful location - beautiful views and an easy walk to downtown. We look forward to staying here again on our next visit to Portland!

Date of stay: September 2013

Ask lv2trvla about Kimpton RiverPlace Hotel

1 Thank lv2trvla

I can imagine how emotional it can be dropping off your daughter to a university. Glad to hear Jamie made you feel at ease with her care felt service. We are all looking forward to you returning when you come back to visit her.

Ryan

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Ed C

Little Rock, Arkansas

8230

Reviewed March 19, 2014

Kimpton Riverplace Hotel in Portland OR.

I had always wanted to stay at this hotel and finally decided to do so. The view of the river was terrific and was the room and amenities. It had a very comfortable bed and large bathroom with tub and shower. The room service was excellent as was the entire staff. They were helpful in arranging travel and outings around Portland. There are some great Restaurants with in walking distance of the hotel. This hotel is also pet friendly for those who are looking for this option with their trip. I plan to use the hotel on future visits to Portland.

Room tip: Be sure to ask for a room with a river view.

Date of stay: March 2014

Ask Ed C about Kimpton RiverPlace Hotel

3 Thank Ed C

D S

Sutter, California

Reviewed March 19, 2014

Totally Awesome

I recently stayed at RiverPlace Hotel in Portland. It truly was the friendliest and most comfortable hotel I have stayed at. The staff was great. I used room service, had drinks in the bar, and ate in the restaurant. All were wonderful. My favorite thing though was the wine tasting. I found a new favorite.

Date of stay: March 2014

Ask D S about Kimpton RiverPlace Hotel

2 Thank D S

Your review is totally awesome! I love that you took advantage of all our amenities and how can a free wine hour not be your favorite!

Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

klahaye

Portland, Oregon

4134

Reviewed March 18, 2014

Amazing hotel, dog friendly too

This wonderful hotel is quiet, clean, has great views with a staff to match. We took our well-behaved small dog on a road trip to Portland and on to Hood River and Bend, stopping first at RiverPlace. We were welcomed by the staff, including a doggie in-room package. Perfect stay.

Room tip: We stayed on the second floor with a great view and easy access to ground level to let our dog out as necessary.

Date of stay: March 2014